I went in to my local branch (jarrow) and was greeted with a lovely smile and welcome. I did make it a little challenging to find and fit a budget. But, a big thanks to Aliyah for being very patient w... See more
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Michelle in Jarrow is amazing, went into to complete our Cruise for 26, to then add in a short break in Yorkshire for August. Then as we chatted booked next Sept Cruise. Amazing service, wonderful st... See more
Company replied
So friendly & professional always trust hays to help me choose my holidays girls are amazing.would never go anywhere else
I ususally always book my own holidays, but after looking tirelessly for over a week I couldn’t find anything we wanted within our budget so decided to drop in to Hays Jarrow. Ruby assisted me and pat... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
29 Bede Precinct, NE32 3LW, Jarrow, United Kingdom
- 0191 4835550
4.9
Excellent
942 reviews
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Love our local Hays Travel
Love our local Hays Travel. Girls are great, always so helpful & knowable.
Lesley was great as always helping us book are Holiday & the assisted travel arrangements . 👍
January 18, 2026
Reply from Hays Travel - Jarrow
Hi Valerie, thank you so much for your lovely review..Regards Lesley
Reply from Hays Travel - Jarrow
Hi Mr Conner, thank you so much for the lovely review..Regards Hollie
Impressive LESLEY.
I was impressed by Lesleys enthusiasm,and the help her colleague was involved in. I don't normally book my holidays at Jarrow HAYS Travel, but will in future. Thank you LESLEY.
January 22, 2026
Reply from Hays Travel - Jarrow
Hi Mr Hailes, thank you so much for your lovely review..Regards Lesley
I will go nowhere else to book a…
I will go nowhere else to book a holiday.
The staff are so helpful and friendly, intact been using Hays that long the staff are more like friends.
Yesterday it was Chloe who myself and 2 friends sorted with a holiday but I would not hesitate getting assistance from any of the Hays Professional Staff.
January 22, 2026
Reply from Hays Travel - Jarrow
Hi Paul, thank you so much for your lovely review..Regards Chloe
Well looked after with full knowledge…
Well looked after with full knowledge of my requirements
January 13, 2026
Reply from Hays Travel - Jarrow
Hi Alan, thank you so much for the lovely review..Regards Hays travel Jarrow
First class service
Friendly staff who go the extra mile to help you book your holiday. Nothing is too much trouble. Michelle is a credit to your team. Highly recommend.
January 19, 2026
Reply from Hays Travel - Jarrow
Hi Peter, thank you for the lovely review..Regards Michelle
I wouldn't go anywhere else excellent…
I wouldn't go anywhere else excellent service go beyond what u would expect
Very helpful
Cannot wait to pick next holiday
January 20, 2026
Reply from Hays Travel - Jarrow
Thanks for the lovely review Colin..Chloe
Michelle was lovely getting me right…
Michelle was lovely getting me right dates and airlines ,and the accomodation looks fantastic
January 20, 2026
Reply from Hays Travel - Jarrow
Hi Mabel, thank you so much for your lovely review..Regards Michelle
60th Birthday Booking. We always book with Hays and could not…
We always book with Hays and could not ask for a better service as all the girls are great.
Michelle helped with our booking this time and she was great and got us everything we wanted.
January 18, 2026
Reply from Hays Travel - Jarrow
Thank you so much for the fab review! Always lovely to see you both - Michelle xx
Reply from Hays Travel - Jarrow
Hi Denise, thank you so much for your lovely review..Regards Hays Travel Jarrow
EXCERLLENT
From start staff were a class act couldnt do enough so friendly and professional 5 star experience
January 10, 2026
Reply from Hays Travel - Jarrow
We're glad you enjoyed your experience. It's wonderful to hear our staff made your visit so positive. Thank you for your feedback. Jess :)
Great Job Jarrow Hays Travel
Friendly staff, efficient booking and communication. Got the cruise we wanted at a good price. Well done Hays Jarrow.
January 10, 2026
Reply from Hays Travel - Jarrow
Steve,
We appreciate you taking the time to leave us such a complimentary review! We are so happy we could provide efficient booking and get you the cruise you wanted. Lesley :)
Helpful friendly staff
Helpful friendly staff, price matched online and had no issues booking. Will definitely use again
January 18, 2026
Reply from Hays Travel - Jarrow
Thank you for your kind review Lynne :) Stacey
Reply from Hays Travel - Jarrow
Im glad i was able to help, thank you for your kind words. Ruby :)
Excellent advice tailored to our…
Excellent advice tailored to our specific needs.
0ptions explored, alternatives suggested all in a friendly and welcoming manner.
January 16, 2026
Reply from Hays Travel - Jarrow
Thank you for your lovely feedback :) Michelle
Chloe was so helpful she got me the…
Chloe was so helpful she got me the best deal possible,I went in the shop undecided but within a couple of minutes felt confident that I had made the right choice . Thank you Hays Travel
January 15, 2026
Reply from Hays Travel - Jarrow
We're happy to hear that you felt confident in your choice! Thank you for your lovely feedback :) Chloe x
Allways a a warm welcome from all the…
Allways a a warm welcome from all the staff. They are very helpfull. We wouldn't go anywhere else.
January 14, 2026
Reply from Hays Travel - Jarrow
We appreciate your continued loyalty and are so happy our team consistently provides helpful and welcoming service for you. Thank you! :) Lesley
Lesley was great and exceeded our…
Lesley was great and exceeded our expectations with helping us book our holiday, would definitely recommend
January 6, 2026
Reply from Hays Travel - Jarrow
Thank you for your positive feedback, it means a lot :) Lesley x
Great experience
Stacey was really helpful and we got a better holiday than booking online
January 13, 2026
Reply from Hays Travel - Jarrow
Thank you for your lovely words. I am glad i was able to get you an upgraded room for cheaper :) Thanks Stacey
Booking our 2026 Holiday
As always the staff at Hays travel Jarrow are totally on the ball. They always give honest advice and share personal experiences which help make our decision to book our holiday destination a pleasurable encounter.
We have never been disappointed with any booking consultation or any holiday we had arranged by Hays in Jarrow.
January 10, 2026
Reply from Hays Travel - Jarrow
We appreciate your kind words! It's wonderful to hear that our Jarrow team consistently provides helpful and honest advice, making your holiday booking experience a pleasure. We're delighted you've always been satisfied with our service. :) Lesley x
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