Hays Travel - Jessica Shone Reviews 

138
TrustScore 5 out of 5

4.9

Personal Travel Consultant Jessica Shone, DN14 Hensall, GB


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Rated 5 out of 5 stars

Really efficient and professional service. I have used Jess twice and both times she has been extremely helpful and informative. Always responds to emails quickly. Great service.

Rated 5 out of 5 stars

Jess was able to find me a holiday from a very exacting list of requirements. She was very thorough and made the whole process much less stressful than researching and booking the trip myself.

Rated 5 out of 5 stars

We wouldn’t use anyone else to book our holidays! It’s the easiest, hassle free way, all from the comfort of your own home, and Jess always delivers the best service possible. Although our destination... See more

Company replied

Rated 5 out of 5 stars

As always, Jess goes above and beyond looking for all the best deals to put a holiday package together nothing is ever too much trouble for her another great holiday to look forward to next year canno... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Jessica Shone, DN14, Hensall, United Kingdom

  • 01977 879526

4.9

Excellent

TrustScore 5 out of 5

138 reviews

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4.9

All reviews

(138)

119,579 reviews in the last 12 months

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Rated 5 out of 5 stars

Great booking experience with Jess

Great booking experience with Jess. She went through everything fully and was very friendly and helpful

May 31, 2024
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Reply from Hays Travel - Jessica Shone

Thank you Jackie for taking the time to leave me such a lovely review really means a lot. It was my pleasure and I look forward to helping again in the future. Jess x

Rated 5 out of 5 stars

Cruise 2025

Jess did an amazing job of always working to our needs and offering cheaper solutions where possible.

Very much recommend Jess for all travel needs

May 23, 2024
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Reply from Hays Travel - Jessica Shone

Thank you Jo for taking the time to leave such lovely feedback 😊 It was my pleasure, glad we got you sorted 😊

Rated 5 out of 5 stars

Our go to travel agent every time! ✈️

We wouldn’t use anyone else to book our holidays! It’s the easiest, hassle free way, all from the comfort of your own home, and Jess always delivers the best service possible. Although our destinations and needs have changed over the years, Jess knows exactly what we like and picks the perfect holiday! Our next family holiday is booked and the countdown is on! Thank you Jess for helping us to create these special memories! Aimee, Peter & Teddy x

April 17, 2024
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Reply from Hays Travel - Jessica Shone

Hi Aimee, Thanks so much for taking the time to leave me such a fantastic review it is really appreciated. Even though your hols have changed now, we still keep a good standard 😀 It is my pleasure as always and can't wait to hear all about this one. Jess xx

Rated 5 out of 5 stars

Jess was really helpful

Jess was really helpful, especially since our plans changed part way through looking at different options!

April 21, 2024
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Reply from Hays Travel - Jessica Shone

Thanks Kate, was my pleasure 😊 xx

Rated 5 out of 5 stars

Jessica Shone is very professional great experience.

Jessica Shone is so professional and has a lot of time for you in making sure you get the perfect destination. Everything was so smooth and with an expensive honeymoon booking I wasn’t nervous with our choice of destination we actually felt the most excited we’ve ever felt booking a holiday. Would highly recommend Jessica for all your booking needs and all the little extras that come with it.

February 29, 2024
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Reply from Hays Travel - Jessica Shone

Thank you so much for taking the time to leave me such a fantastic review it really does mean a lot. So excited for you, I know you will LOVE Sandals, only problem is you set the bar high then for future trips 🤣 xx

Rated 5 out of 5 stars

Great service

Prompt service, affordable price and great communication.

March 6, 2024
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Reply from Hays Travel - Jessica Shone

Thank you as always Lesley 😊 Jess x

Rated 5 out of 5 stars

Jess priced match virgin holidays and…

Jess priced match virgin holidays and was very helpful

February 14, 2024
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Reply from Hays Travel - Jessica Shone

Thanks Gavin for taking the time to leave 5*'s much appreciated as always from you all 🙂

Rated 5 out of 5 stars

Only way to book holidays

I always hate the stress of having to book a holiday because there’s always so much to consider. I hve previously booked with Jess after a recommendation from a friend. The minute I knew I wanted to get married abroad, I knew there was only one person I could trust for the job. Wedding preparations haven’t been completely straight forward with people wanting to fly from different airports, with special accommodations needing to be made. Throughout the whole process Jess has been at the end of the phone or an email and has made what could be a very stressful time in my life, smooth and enjoyable.

February 3, 2024
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Reply from Hays Travel - Jessica Shone

Hi Sally

Thank you so much for taking the time to leave such a lovely review it really does mean a lot. I am very excited for your wedding and can't wait to hear all about the day, I am sure it will be as amazing as planned. Down to final details now which is exciting!

Thank you again

Jess x

Rated 5 out of 5 stars

Fantastic

Fantastic, efficient service from Jessica as always. Nothing is ever too much trouble.

January 12, 2024
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Reply from Hays Travel - Jessica Shone

Thank you as always Jonny 😊

Rated 5 out of 5 stars

Jessica always goes above and beyond. to…

Jessica always goes above and beyond to tailor our holidays just how we want, i love how i can just message her with sn idea and she turns it into a reality.

January 10, 2024
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Reply from Hays Travel - Jessica Shone

Thank you so much Lindsay, it is always a pleasure to book your trips and love that you are ticking those places off our list 🙌 Here is to another year of fab trips xxx

Rated 5 out of 5 stars

Jessica was fantastic

Jessica was fantastic, so incredibly helpful, even with me changing my criteria several times, would highly recommend her services

December 21, 2023
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Reply from Hays Travel - Jessica Shone

Thanks Rob, much appreciated 😊

Rated 5 out of 5 stars

Our independent rep was so helpful

Our independent rep was so helpful. I felt like ide known her a lifetime. I felt comfortable enough to book as soon as I had the deposit and none of my probably annoying ridiculous question were too much. She went out of her way to compare other holidays of the same nature and explain the different as prices were quite away from each other. Will definitely use again

November 18, 2023
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Reply from Hays Travel - Jessica Shone

Hi Ella

Thank you so much for taking the time to leave me such a fab review! It was my absolute pleasure and I cannot wait to see your pictures from this trip, you will have THE best time.

Thanks again

Jess x

Rated 5 out of 5 stars

Jess was very helpful with our booking…

Jess was very helpful with our booking and made it very quick and easy.

November 12, 2023
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Reply from Hays Travel - Jessica Shone

Thanks Lucy, hope you all had the most amazing time! You know where I am when you are ready for your next getaway xx

Rated 5 out of 5 stars

Very patient to help achieve exactly…

Very patient to help achieve exactly what we wanted from the trip

November 9, 2023
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Reply from Hays Travel - Jessica Shone

Hi Sandy

Thanks so much for taking the time to leave me a review really means a lot. I am sure this will be a fantastic trip the Alps!

Jess x

Rated 5 out of 5 stars

Jess has been fantastic

Jess has been fantastic! She always goes the extra mile to answer our questions & get us exactly what we want.
Her patience, perseverance & communication are excellent. She always makes you feel your holiday is important to her too.
We would always book holidays through Jess, she’s an asset to your company!!

November 2, 2023
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Reply from Hays Travel - Jessica Shone

Hi Doreen,

Thank you so much as always for coming back to me again to help plan yet another fantastic trip and leaving me such a lovely review it does mean a lot😍

Jess xx

Rated 5 out of 5 stars

Jess has pulled it out the bag!

Jess has pulled it out the bag!

I was recommended Jess by a friend after seeing my friends photos of Iceland. Jess put together a great itinerary and hotel/ flight package with plenty of options for me to tailor it.
Jess was so quick at replying and helping me select best options for the trips while we are there!
Thanks Jess, totally recommend you and we will be back!

September 12, 2023
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Reply from Hays Travel - Jessica Shone

Hi Jayne

Honestly thank you so much for taking the time to leave such a lovely review 💗. It was my absolute pleasure to help with the itinerary and I am sure you will have an amazing time on this trip. Anything else I can help with in the future please do let me know 😊

Jess xx

Rated 5 out of 5 stars

Brilliant service from Jessica

Jessica was very helpful as always. It’s a very smooth process booking with her and all sorted within an hour or so. It is a great service you offer through WhatsApp and very efficient. Takes the stress out of booking a holiday.

September 12, 2023
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Reply from Hays Travel - Jessica Shone

Hi Rebecca,

Thanks so much for the taking the time to leave me such a lovely review, really means a lot 😊. I am sure you will have an amazing time again in Turkey 😊 Looking forward to helping again in the future.

Thanks

Jess xx

Rated 5 out of 5 stars

Another great holiday recommendation and booking experience

Jessica helped us with our honeymoon last year and it was amazing, so we asked her to help with another holiday and she was absolutely amazing yet again! So helpful getting us the best deal without the hassle of us having to find for ourselves.. would definitely recommend and will be using her services again!

September 8, 2023
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Reply from Hays Travel - Jessica Shone

Hi Hannah

Thanks so much for taking the time to leave me a review and for letting me book this next trip for you 😊It is honestly my pleasure and I look forward to hearing all about it

Jess xx

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