We’ve been booking through Hays Travel now for the last few years and we always use them. Jo Anne books everything for us every year and is the only person who just knows exactly what we like and will... See more
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See what reviewers are saying
I can't remember exactly how many holidays we've booked since finding Jo, but its several now. Jo is fantastic, professional, friendly, helpful, informative, you name it, Jo is it. Everythin... See more
Company replied
Jo makes booking a holiday so easy, she listens to what you’re looking for and finds the best match and if you’re not sure what you’re looking for she has plenty of recommendations. Everything was so... See more
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Jo was efficient and friendly, responding promptly to my queries. Yet again she has done another amazing job finding another holiday for us. Our requirements weren’t easy with my husband needing an ac... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Jo-Anne Thomas, YO18, Pickering, United Kingdom
- 01751 616017
4.9
Excellent
240 reviews
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Fab experience
Fab experience, told Jo-Anne what we wanted and she helped us find the perfect holiday, booking was made easy and everything was explained well, as well as checking in to make sure I had everything I needed prior to the holiday
November 13, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and for taking the time to leave a review. Much appreciated. Jo x
Jo-Anne is very helpful making booking…
Jo-Anne is very helpful making booking very easy as she is very knowledgeable for our requirements.
January 16, 2026
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and for taking the time to leave a review. Much appreciated. Jo x
Love booking with JoAnne Thomas..
Love booking with JoAnne Thomas... She makes everything seem so easy and friendly... Thank you (and sorry for the amount of queries I ask you)
February 14, 2026
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and for taking the time to leave a review. Much appreciated. Jo x
Jo’s excellent you tell her what you…
Jo’s excellent you tell her what you want and she messages you a few option’s and you go from there it makes it so easy
January 22, 2026
Reply from Hays Travel - Jo-Anne Thomas
thank you for your booking and for taking the time to leave a review. Much appreciated Jo :-)
The service was fantastic and Jo bent…
The service was fantastic and Jo bent over backwards to sort our time away. 10 out of 10 for her service
January 22, 2026
Reply from Hays Travel - Jo-Anne Thomas
Thank you so much for your booking and for taking the time to leave a review, much appreciated.
Jo x
Jo-Anne was a great help once again
Jo-Anne was a great help once again, gave us clear options as to what cruise suited our needs and our budget, cannot recommend her more highly
January 25, 2026
Jo-Anne was really helpful & replied…
Jo-Anne was really helpful & replied promptly to any queries, she also managed to get us a good deal, will definitely book with her again
January 15, 2026
Jo is extremely helpful
Ive booked my holidays with jo for a number of years now, she is always extremely helpful and finds the best holidays whether its family holidays or girls trips. Making the process straight forward and taking the stress away
January 21, 2026
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your wonderful review, your bookings are much appreciated! Jo x
Jo-Anne was very helpful and answered…
Jo-Anne was very helpful and answered all questions and made booking our holiday really easy.
January 10, 2026
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and taking the time to leave a review. Much appreciated. Jo :-)
Wonderful service.
Wonderful efficient and speedy service.
Makes booking a holiday a pleasure.
January 3, 2026
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your holiday booking and for taking the time to leave a review. Much appreciated. Jo :-)
I have booked with Jo on numerous…
I have booked with Jo on numerous occasions. Jo is friendly and easy to communicate with. She responds very quickly to emails and is always there to help. Everything is booked and planned perfectly, highly recommend Jo if you want stress-free travel planning!
January 8, 2026
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your holiday booking and for taking the time to leave a review. Much appreciated. Jo :-)
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your holiday booking and for taking the time to leave a review. Much appreciated. Jo :-)
Jo is always so helpful and responds…
Jo is always so helpful and responds quickly. She is great at sorting everything out and takes the stress and worry out of sorting tickets etc.
I wouldn't book my holidays through anyone else now
Thank you so much!
January 1, 2026
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your holiday booking and for taking the time to leave a review. Much appreciated. Jo :-)
Couldn't fault joanne booked numerous…
Couldn't fault joanne booked numerous holidays with her and no problems be definitely booking more she couldn't have being more helpful
December 28, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your holiday booking and for taking the time to leave a review. Much appreciated. Jo :-)
Jo was efficient
Jo was efficient and friendly, responding promptly to my queries. Yet again she has done another amazing job finding another holiday for us. Our requirements weren’t easy with my husband needing an accessible room but Jo worked so hard to find us all the options for our cruise. Thanks Jo
November 8, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and for taking the time to leave a review. it is very much appreciated. Jo :-)
Another great holiday booked!
Another great holiday booked by Jo with great communication!
November 1, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and for taking the time to leave a review. Much appreciated. Jo x
The whole booking experience was…
The whole booking experience was straightforward and stress free from start to finish - i would highly recommend booking with Jo
October 22, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for another booking and leaving a review. much appreciated Jo xx
Jo-Anne is absolutely fantastic
Jo-Anne is absolutely fantastic. She is knowledgable, experienced and very efficient.
I have booked many holidays through Jo-Anne and wouldn’t do it without her anymore. She made the booking so easy and got us additional extras for free. Nothing is too much trouble.
October 15, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for the lovely review and for another booking. Much appreciated . Jo :-)
Jo is amazing
Jo is amazing! Always on hand to help and deliver the possible deals to her customer! Can’t thank her enough.
October 8, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for another booking and the lovely review. Jo :-)
Really helped to find the best deal and…
Really helped to find the best deal and times that would suit us. Highly recommend Jo !
October 14, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and Taking the time to leave a review. Much appreciated. Jo :-)
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