We’ve been booking through Hays Travel now for the last few years and we always use them. Jo Anne books everything for us every year and is the only person who just knows exactly what we like and will... See more
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I can't remember exactly how many holidays we've booked since finding Jo, but its several now. Jo is fantastic, professional, friendly, helpful, informative, you name it, Jo is it. Everythin... See more
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Jo makes booking a holiday so easy, she listens to what you’re looking for and finds the best match and if you’re not sure what you’re looking for she has plenty of recommendations. Everything was so... See more
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Jo was efficient and friendly, responding promptly to my queries. Yet again she has done another amazing job finding another holiday for us. Our requirements weren’t easy with my husband needing an ac... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Jo-Anne Thomas, YO18, Pickering, United Kingdom
- 01751 616017
4.9
Excellent
240 reviews
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Very happy to recommend Jo
Very happy to recommend Jo. She helped us find a holiday when we weren’t sure what we wanted, gave us lots of advice and help throughout the process and was very quick to reply to messages. Thank you!
September 23, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you very much for taking the time to leave a review. Much appreciated. Jo :-)
Very helpful and knowledgeable
Very helpful and knowledgeable, securing a great holiday price.
August 31, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for the booking and for taking the time to leave a review. Much appreciated. Jo x
Really easy booking experience and…
Really easy booking experience and efficient too
September 12, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and for taking the time to leave a review. much appreciated
Jo x x
Reply from Hays Travel - Jo-Anne Thomas
Thank you for another booking and for taking the time to leave a review. much appreciated
Jo x x
Once again jo has come out tops sorting…
Once again jo has come out tops sorting another holiday for us,getting all those extras done,thanks 💯 perfect jo
August 23, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for another booking and for leaving a review its very much appreciated. Thanks Jo :-)
Really helpful and very quick to reply
Really helpful and very quick to reply. Got us a great deal for 2026 family if 18. Now looking forward to going
August 5, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and for taking the time to leave a review. It is much appreciated . Jo x
City break to Prague.
Excellent, professional and friendly service from Jo-Anne. Everything sorted for us, nothing left to do but go on holiday.
July 31, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and for taking the time to leave a review . Much appreciated. Jo
Great experience with Jo at Hays…
Great experience with Jo at Hays Travel. The service provided was excellent and easy to complete. Great location with everything we requested catered for.
July 30, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and for taking the time to leave a review. Much appreciated. Jo x
Hays travel Pickering very friendly and efficient …
We booked with hays travel again this year after our holiday last year was amazing that was booked with them.Hays travel make everything so easy and stress free they are so friendly and efficient .Big shout out to jo-Anne Thomas and thank you
July 26, 2025
Reply from Hays Travel - Jo-Anne Thomas
thank you for your booking and for taking the time to leave a review. Much appreciated. Have an amazing holiday Jo x
Booking with Jo-Anne
This is the second time we have booked with Jo-Anne and she is so helpful. Jo-Anne checked every detail with you before actually booking.
August 2, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for another booking and for taking the time to leave a review it is very much appreciated. Jo :-)
Helpful and insightful.
Jo-Anne was really helpful and polite. Communication has been excellent and she explained the details perfectly. Letting us know any details we might not be aware of.
July 15, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and for taking the time to leave it a review. It is much appreciated. Jo x
Jo is absolutely brilliant
Jo is absolutely brilliant. Takes all the stress out of booking a holiday! Nothing is too much.
July 22, 2025
Reply from Hays Travel - Jo-Anne Thomas
thank you for your booking and for taking the time to leave a review. It is very much appreciated. Thanks Jo x
Jo-Anne Thomas was really helpful…
Jo-Anne Thomas was really helpful looking at specific dates that had to fit in around my work. Looked at different cruise lines and ships. Her experience of each was really useful too. When we finally decided on ship/venue etc she went out of her way to book our cruise on a Saturday evening! Thanks Jo!
June 29, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and for your lovely review. Much appreciated. Jo :-)
Jo-Anne offered a fantastic experience
Jo-Anne offered a fantastic experience, and made the booking process really easy.
July 3, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for the booking and for taking the time to leave a review. Much appreciated. Have a lovely holiday :-)
Jo-Anne is amazing!!
Jo-Anne is amazing, finds the best deals in your price range. Wouldn't use anyone else to book any of my trips
July 9, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for another booking and for taking time to leave a review. Much appreciated Jo xx
Jo was fantastic
Jo was fantastic, contacted be back really quickly and helped with all my needs and booked my holiday straight away. Will definitely return and make contact with Jo again for future bookings.
June 26, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and for taking the time to leave a review. much appreciated Jo :-)
I have booked with Jo-Anne a few times…
I have booked with Jo-Anne a few times now and anything I ask is never too much trouble. She is brilliant, always takes time to go through everything and make sure I understand everything / it is as required. Would highly recommend and will definitely continue as a customer.
June 12, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and for taking the time to leave a review. Much appreciated. Jo :-) x
Great booking experience
From start to finish booking with Jo-Anne was great. Jo-Anne was fast to come back with information and lots of options and guidance throughout the booking.
June 18, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and for taking the time to leave a review. Much appreciated. Jo :-) x
Jo-Anne is the most helpful travel…
Jo-Anne is the most helpful travel agent I have ever dealt with.
She is patient, courteous and always goes as far as possible to get you a deal that suits.
Can’t recommend her enough
May 19, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for the booking and lovely review, much appreciated. Jo :-)
Jo is just great as always
Jo is just great as always! Very helpful and always points us in the right direction when booking! Thank you Jo 😊
May 6, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and for taking the time to leave a review. Much appreciated. Jo :-)
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