We’ve been booking through Hays Travel now for the last few years and we always use them. Jo Anne books everything for us every year and is the only person who just knows exactly what we like and will... See more
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I can't remember exactly how many holidays we've booked since finding Jo, but its several now. Jo is fantastic, professional, friendly, helpful, informative, you name it, Jo is it. Everythin... See more
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Jo makes booking a holiday so easy, she listens to what you’re looking for and finds the best match and if you’re not sure what you’re looking for she has plenty of recommendations. Everything was so... See more
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Jo was efficient and friendly, responding promptly to my queries. Yet again she has done another amazing job finding another holiday for us. Our requirements weren’t easy with my husband needing an ac... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Jo-Anne Thomas, YO18, Pickering, United Kingdom
- 01751 616017
4.9
Excellent
240 reviews
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Jo-Anne really understood our family…
Jo-Anne really understood our family needs being a family of 5
May 4, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and for taking the time to leave a review, much appreciated. Jo x
Jo-Anne is always so helpful and always…
Jo-Anne is always so helpful and always a pleasure to book with
April 30, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for taking the time to leave a review, much appreciated. Jo :-) x
Jo-Anne helped so much. Amazing
jo-Anne helped so much with our first cruise booking. Explained everything in detail so I knew as much information as possible before booking.
I'll definitely book again with Jo-Anne.
May 2, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and for taking the time to leave a review. Much appreciated. Jo :-)
The lady we dealt with and our changing…
The lady we dealt with and our changing minds within our group nothing too much of a problem always helpful polite
April 27, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and for taking the time to leave a review, much appreciated Jo :-)
Fantastic service from Jo-Anne Thomas
Fantastic service from Jo-Anne Thomas. She really understood what we were looking for and went above and beyond to help.
Will definitely use again
April 19, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for the booking and for taking the time to leave a review. Much appreciated. Happy Holidays Jo :-)
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and for taking the time to leave a review. Much appreciated. Jo :-)
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and for taking the time to leave a review. Much appreciated. Jo :-)
Jo was great as always 😀
April 5, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and for taking the time to leave a review. Much appreciated. Jo :-)
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and for taking the time to leave a review :-) Jo
Jo-Anne was recommended to me by a…
Jo-Anne was recommended to me by a friend as she had helped her with many holidays. I have to say I was very impressed and found her to be so helpful. Nothing was any trouble!! I will definitely book my future holidays with her.
March 27, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and for taking the time to leave a review. It is much appreciated. Jo :-)
Excellent Customer Service
This is the 2nd holiday we have booked with Jo-Anne and she found us a better deal than with going directly with Jet2holidays. She found a hotel I had not considered and gave so much information, was extremely helpful, this is the 2nd time I have booked with her and would do so again.
March 21, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and for taking the time to leave a review. It is much appreciated. Jo-Anne :-)
Reply from Hays Travel - Jo-Anne Thomas
Thank you for the booking and taking the time to leave a review. Jo :-)
Excellent service
Excellent service Jo-Anne is always very helpful and goes above and beyond to get you the perfect holiday
March 14, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for the booking and for taking the time to leave a review. :-) Jo
Jo was an absolute dream to deal with…
Jo was an absolute dream to deal with from start to finish! We were keen on Turkey, but were unsure where exactly. Jo gave us plenty of options that catered for our family of 6 and the need to be in the same room. She also found us alternative options in the Canary islands.
Once we had confirmed the hotel, she gave us all the different airport options and prices.
Communication was prompt, replying to emails on evenings and weekends, which we would not have expected! Payment was easy via a link. Travel insurance and parking options were also offered.
All in all, a hassle free, 5 star experience! We would definitely recommend, and will be using Hayes travel again.
March 9, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and for taking the time to leave a review. Much appreciated. Have a great holiday Jo :-)
Jo is absolutely fantastic
Jo is absolutely fantastic. There to offer her expertise and find the best costing. Would be lost without Jo booking my holidays
February 28, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your bookings and for taking the time to leave a review. much appreciated. Jo
Great service as always from Jo-Anne
Great service as always from Jo-Anne. Just booked our 2026 holiday with her. Highly recommended.
February 26, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for booking with me again and for taking the time to leave a review. Much appreciated. Jo :-)
Reply from Hays Travel - Jo-Anne Thomas
Thank you for booking with me again and for taking the time to leave a review. Much appreciated. Jo :-)
Jo-Ann is so friendly & efficient…
Jo-Ann is so friendly & efficient &finds you the right deals
January 30, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and for taking the time to leave a review. Much appreciated. Jo :-)
From Vegas to Tenerife Jo does all the…
From Vegas to Tenerife Jo does all the hard work for me every time at a great prices. Wish I’d found Jo years ago x
January 30, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you so much for your repeat bookings and also for leaving a review. It is very much appreciated. Jo :-)
Jo Anne was so helpful o
Jo Anne was so helpful and did everything for us done in 15 mins
January 23, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your continued support, I hope you have a lovely holiday and thank you for taking the time to leave a review. Jo :-) x
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