We’ve been booking through Hays Travel now for the last few years and we always use them. Jo Anne books everything for us every year and is the only person who just knows exactly what we like and will... See more
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See what reviewers are saying
I can't remember exactly how many holidays we've booked since finding Jo, but its several now. Jo is fantastic, professional, friendly, helpful, informative, you name it, Jo is it. Everythin... See more
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Jo makes booking a holiday so easy, she listens to what you’re looking for and finds the best match and if you’re not sure what you’re looking for she has plenty of recommendations. Everything was so... See more
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Jo was efficient and friendly, responding promptly to my queries. Yet again she has done another amazing job finding another holiday for us. Our requirements weren’t easy with my husband needing an ac... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Jo-Anne Thomas, YO18, Pickering, United Kingdom
- 01751 616017
4.9
Excellent
240 reviews
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Jo goes above and beyond to find a good…
Jo goes above and beyond to find a good deal. I am very grateful for all the work she has done in finding me the best holidays!
January 30, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your continued support and for taking the time to leave a review. It is much appreciated. Jo x
First family holiday abroad
Booking our first family holiday abroad has been incredibly easy and stress free. Jo is super responsive and informative. We will definitely be booking our next adventure with her when the time comes.
January 30, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and for taking the time to leave a review. It is much appreciated. Jo x
Always a great service from Jo
Always a great service from Jo, she responds quickly to messages and always finds a great deal! She makes the searching and booking experience so easy and hassle free :)
January 9, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for another booking, Much appreciated and thank you for taking the time to leave a review. Jo xx
Always a pleasure
Once again Jo made the booking process effortless she found exactly what I was looking for Including the extra activities. Always a pleasure
January 5, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and taking the time to leave a review, much appreciated x
Jo is a fabulous travel agent and I…
Jo is a fabulous travel agent and I always feel relaxed booking my holiday with jo
January 1, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and for taking the time to leave a review. much appreciated. Jo x
Love dealing with Jo-Anne
Love dealing with Jo-Anne, she makes everything so much easier and is always there to help.
This is our 5th holiday booked with Jo 😁
January 1, 2025
Reply from Hays Travel - Jo-Anne Thomas
Thank you so much for your repeat bookings and also for taking the time to leave a review. Much appreciated. Jo :-) xx
Jo is amazing
Jo is amazing!
Always on hand to answer questions and help give advice ☺️
5 star service ⭐️⭐️⭐️⭐️⭐️
December 22, 2024
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and taking time to leave a review, much appreciated. Jo x
Jo was so patient while we tried to…
Jo was so patient while we tried to decide where we wanted to go! She gave us lots of lovely options with all the extras we were looking for. It nice to have her knowledge so we know a bit more about the place we are visiting
November 23, 2024
Reply from Hays Travel - Jo-Anne Thomas
Thank you so much for your booking and for taking the time to leave a review, much appreciated. Jo x
Excellent service
Jo always goes above and beyond when dealing with her.
Wouldn't go anywhere else.
November 24, 2024
Reply from Hays Travel - Jo-Anne Thomas
Thank you so much for your booking and for taking the time to leave a review, much appreciated. Jo x
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and taking the time to leave a review. Much appreciated. Jo x
Excellent fast service
Excellent fast service, good email interaction when asking any questions
November 20, 2024
Reply from Hays Travel - Jo-Anne Thomas
Thank you very much for the booking and for taking the time to leave a review. Much appreciated. Jo x
First class service with Jo-Ann Thomas…
First class service with Jo-Ann Thomas very helpful and sorted out our holiday with our specific requirements
November 12, 2024
Reply from Hays Travel - Jo-Anne Thomas
Thank you very much for the booking and for taking the time to leave a review. Much appreciated. Jo x
So much easier getting Jo to sort a…
So much easier getting Jo to sort a holiday for us. Takes a fraction of the time, no stress and she is so helpful and professional.
November 18, 2024
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and taking the time to leave a review. your continued support is much appreciated. Jo x
Brilliant service
Jo has been amazing she made booking a holiday a breeze thank you
November 7, 2024
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and taking the time to leave a review, much appreciated. Jo x
Jo-anne was fantastic. So helpful
Jo was fantastic at helping us to book our holiday.
Gave us plenty of options and ensured things were booked smoothly and quickly x
October 19, 2024
Reply from Hays Travel - Jo-Anne Thomas
Thank you so much for booking with me again and thank you for taking the time to leave a review. xx
Jo was very helpful
Jo was very helpful, friendly, knowledgeable and very responsive to our questions regarding our recent holiday booking
October 4, 2024
Reply from Hays Travel - Jo-Anne Thomas
Thank you for another booking, I really appreciate you leaving feedback. It is much appreciated. Jo x
Jo was very patient with me and came up…
Jo was very patient with me and came up with suggestions I never thought of. Very quick with responding to my questions
September 3, 2024
Reply from Hays Travel - Jo-Anne Thomas
Thank you for your booking and for taking the time to leave a review. Much appreciated Jo :-)
Book a few holidays each year …
Have been booking my family holidays with Jo-Anne Thomas and wouldn’t use any one else, she is really attentive, helpful and always tries her best to go above and beyond. Would recommend her to anyone
August 17, 2024
Reply from Hays Travel - Jo-Anne Thomas
Thank you so much for taking the time to leave a review and for your continued support and bookings. Jo x
Excellent service
Excellent communication with Jo nothing was too much trouble had my booking sorted out quickly we will be booking for another holiday shortly would definitely recommend 🙂
August 30, 2024
Reply from Hays Travel - Jo-Anne Thomas
Thank you so much for taking the time to leave a review. And thank you again for booking with me. Jo :-)
Excellent customer service
Excellent customer service. Very efficient service. Would highly recommend
August 21, 2024
Reply from Hays Travel - Jo-Anne Thomas
Thank you so much for your booking and for taking the time to leave a review. Jo :-)
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