Hays Travel - Joanne Cox Reviews 

147
TrustScore 5 out of 5

4.9

Personal Travel Consultant Joanne Cox, SN25 Swindon, GB


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Rated 5 out of 5 stars

Jo made the whole experience easy. She asked us the right questions so she could present a tailor made package to meet our needs. She is friendly, very enthusiastic, knowledgeable and shared her own... See more

Rated 5 out of 5 stars

We have booked half a dozen times with Joanne. Each time has been effortless with Jo making it a seamless process. As we have booked before Jo has all our details on file. All we have to do is give da... See more

Rated 5 out of 5 stars

Booking Process with Joanne Cox, Great service. We always book our holidays with Joanne so helpful and knowledgeable. Nothings to much trouble, always there to answer any questions we have and so re... See more

Company replied

Rated 5 out of 5 stars

Jo has helped us to book some brilliant and memorable holidays, and is always willing to go the extra mile to ensure our family holidays are everything we hope they’ll be. Having someone take awa... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Joanne Cox, SN25, Swindon, United Kingdom

  • 1793239836

4.9

Excellent

TrustScore 5 out of 5

147 reviews

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4.9

All reviews

(147)

127,394 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended Jo - excellent service

Jo made the whole experience easy. She asked us the right questions so she could present a tailor made package to meet our needs. She is friendly, very enthusiastic, knowledgeable and shared her own travel/holiday experiences.
She provided an excellent customer experience and would have no hesitation in recommending her services. We’re looking forward to our cruise.

July 23, 2026
Rated 5 out of 5 stars

We have booked half a dozen times with…

We have booked half a dozen times with Joanne. Each time has been effortless with Jo making it a seamless process. As we have booked before Jo has all our details on file. All we have to do is give dates and destinations, and Jo handles the rest. Wouldn't use anyone else.

July 18, 2026
Rated 5 out of 5 stars

Joanne was fantastic such a great help…

Joanne was fantastic such a great help from start to finish! After a week of stress at home trying to find something Joanne found something for us and we had it booked within 8 hours! Great service ☺️ I know who to go to with my next request!

June 27, 2026
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Reply from Hays Travel - Joanne Cox

Thanks so much Danni! Loved helping and appreciate the lovely review, Jo

Rated 5 out of 5 stars

Booking Process with Joanne Cox,

Booking Process with Joanne Cox,
Great service. We always book our holidays with Joanne so helpful and knowledgeable. Nothings to much trouble, always there to answer any questions we have and so reliable and fast to respond. Great service.
Thank you, Joanne.

June 6, 2026
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Reply from Hays Travel - Joanne Cox

Thanks so much for booking with me again - always love helping with your holidays, Jo

Rated 5 out of 5 stars

Jo was great and really helpful with…

Jo was great and really helpful with lots of holidays to choose from. Really efficient, friendly and made me feel at ease. It was so easy and took away all the pressure of trying to find and book a holiday.
I will definitely will be using Jo again to search and look for another holiday in the future.
Thank you Jo 😃

June 5, 2026
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Reply from Hays Travel - Joanne Cox

Thank you Steph for this lovely review. I loved helping and really appreciate you booking with me, Jo

Rated 5 out of 5 stars

Jo has been fantastic

Jo has been fantastic with plenty of options for us & was great with a few changes & delays with other things.

May 21, 2026
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Reply from Hays Travel - Joanne Cox

Thanks Dean - really appreciate this! Thanks for booking with me, Jo

Rated 5 out of 5 stars

So easy to book

Listened to what we were looking for and came back quickly with options. Wasn't worried when we kept changing how many were going

March 17, 2026
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Reply from Hays Travel - Joanne Cox

Thank you Nicola. Loved helping and appreciate you booking with me, Jo

Rated 5 out of 5 stars

Great service by Joanne

Joanne is very professional, giving advice and helping with all necessary holiday requirements.
Joanne is very prompt at responding to emails and messages.
First class services ⭐️⭐️⭐️⭐️⭐️

March 5, 2026
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Reply from Hays Travel - Joanne Cox

Thank you Julie - really appreciate this lovely review, Jo

Rated 5 out of 5 stars

Brilliant experience

Joanne was brilliant from start to booking, this holiday although small to most was huge to me and my family, she understood the assignment, was patient and understanding with my many questions and really took the time to find me the perfect holiday within my budget.
Would 100% recommend!!

January 24, 2026
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Reply from Hays Travel - Joanne Cox

Thank you so much Katy - I loved helping and appreciate you booking it with me, Jo

Rated 5 out of 5 stars

Jo was simply brilliant

Jo was simply brilliant! Nothing was to much trouble and she secured me a great deal!

December 13, 2025
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Reply from Hays Travel - Joanne Cox

Thanks Ewan, really appreciate it and loved booking for you, Jo

Rated 5 out of 5 stars

Joanne has been amazing!

Joanne has been amazing with us whilst booking a trip to Goa which was quite short notice. We wanted to go for the carnival and all information was found for us. We were not the easiest people to do a booking for needing to make changes to times, dates and accommodation but we found something we were happy with, there was a delay in us booking but now it’s all done and we are looking forward to our trip. Joanne was very patient with us throughout and kept us informed of everything. We will be getting in contact for our next trip and the service was seamless and professional. Many thanks

November 18, 2025
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Reply from Hays Travel - Joanne Cox

Thank you so much Charlotte. I loved booking for you and appreciate the lovely review, Jo

Rated 5 out of 5 stars

Jo is super helpful

Jo is super helpful and responsive and gives good, honest advice

November 13, 2025
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Reply from Hays Travel - Joanne Cox

Thank you Lara, much appreciated. Thanks for booking with me again, Jo

Rated 5 out of 5 stars

Outstanding experience!

This is the first time I've used Joanne. She did not disappoint, outstanding throughout! From the start she gave me complete confidence that she was invested in building us a holiday to remember in Disneyland Paris. The aftersale support for me as a complete novice navigating the planning has been amazing. I will definitely use Joanne again and will be recommending her to my family & friends!

September 18, 2025
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Reply from Hays Travel - Joanne Cox

Thank you Shaileen - I loved helping. Thanks for booking with me, Jo

Rated 5 out of 5 stars

Another fantastic experience of booking…

Another fantastic experience of booking our 4th family holiday with Jo. Forever patient and also coming up with amazing new holidays for us to review and so so excited for our holiday for the New Year, a brand new hotel that looks incredible! Thanks again Jo

September 18, 2025
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Reply from Hays Travel - Joanne Cox

Thanks so much Rachel - loved helping and appreciate you booking with me again, Jo

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