Hays Travel - Joanne Cox Reviews 

150
TrustScore 5 out of 5

4.9

Personal Travel Consultant Joanne Cox, SN25 Swindon, GB


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Rated 5 out of 5 stars

Wow, Joanne is simply brilliant! she goes above and beyond to sort every little detail out for you ,even when you are in transit around the world she lets you know she is there to help with any issu... See more

Rated 5 out of 5 stars

We wanted to book a cruise for the first time and needed advice on how and what options there were to get the best deal. We always deal with Jo Cox from Hays with our overseas holidays as we get the p... See more

Rated 5 out of 5 stars

Joanne is absolutely fantastic!!! We always have quite an extensive list of requirements and yet she always finds the perfect resort! Highly recommend Joanne! Fantastic service, super helpful and made... See more

Rated 5 out of 5 stars

Jo made the whole experience easy. She asked us the right questions so she could present a tailor made package to meet our needs. She is friendly, very enthusiastic, knowledgeable and shared her own... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Joanne Cox, SN25, Swindon, United Kingdom

  • 1793239836

4.9

Excellent

TrustScore 5 out of 5

150 reviews

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4.9

All reviews

(150)

117,661 reviews in the last 12 months

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Rated 5 out of 5 stars

Jo is fabulous

Jo is fabulous, I have booked 4 holidays with her now, nothing is to much trouble & very informative & super helpful

January 30, 2025
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Reply from Hays Travel - Joanne Cox

Thank you Kelly. Always love helping with your holidays, Jo

Rated 5 out of 5 stars

Friendly and helpful

Jo was very quick coming back to me with information. Very helpful & friendly. Would definitely recommend Jo

February 5, 2025
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Reply from Hays Travel - Joanne Cox

Thanks so much Madeline, really appreciate you booking with me, Jo

Rated 5 out of 5 stars

We booked our family holiday with…

We booked our family holiday with Joanna Cox and she was brilliant. She found us our perfect holiday. Great communication and 5 star service.

January 30, 2025
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Reply from Hays Travel - Joanne Cox

Thank you Belize, really appreciate you booking with me, Jo

Rated 5 out of 5 stars

Don’t go anywhere else!!

Two trips booked with Jo in two weeks, wouldn’t trust our holiday bookings with anybody else! Cannot fault the service we receive from Jo.

January 30, 2025
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Reply from Hays Travel - Joanne Cox

Thanks Helen - really appreciate you booking with me again. Loved helping, Jo

Rated 5 out of 5 stars

Jo at Hays is amazing

Jo always listens to what I want from a holiday, goes away to find what I’m after and tweaks it to perfection. This is the 2nd year I’ve used her as last years holiday was incredible.

January 30, 2025
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Reply from Hays Travel - Joanne Cox

Thank you so much Victoria. Loved booking for you - thank you for coming to me, Jo

Rated 5 out of 5 stars

Great service and friendly, knowledgeable advice

Jo has helped us to book some brilliant and memorable holidays, and is always willing to go the extra mile to ensure our family holidays are everything we hope they’ll be. Having someone take away the pain of all the admin, whilst also giving fantastic advice and guidance, is a real help.

Jo is able to cut through the jargon and explain the details that really matter. It’s a no brainier for us to enlist Jo’s help, it saves us time and money and we always end up completely confident that we know what we’re getting and that it’s the best we could’ve hoped for.

Thanks again Jo.

January 30, 2025
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Reply from Hays Travel - Joanne Cox

Thanks so much Ben for such a lovely review. I have loved helping with your holidays and really appreciate you booking with me, Jo

Rated 5 out of 5 stars

Could not ask for better service

Once I’d given a quick idea of what we were looking for and our planned itinerary Jo found a lovely hotel within our budget and with breakfast included which I know is hard to find in NY but Jo found it 🙏 and free entry to Summit 1 all thrown in. Guidance given regarding our ESTA applications and deposits etc for the hotel which may have been overlooked had I booked myself. The support will be ongoing as we’ve had the pleasure of booking via Jo beforehand so I know we’re in very capable hands.

January 10, 2025
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Reply from Hays Travel - Joanne Cox

Thank you so much for this lovely review Sharon. I loved helping with your New York trip - thanks for booking with me, Jo

Rated 5 out of 5 stars

Jo cox 5 star review

Joanne could not have been more helpful ! We would not book with anyone else .

January 14, 2025
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Reply from Hays Travel - Joanne Cox

Thank you so much! Loved booking your cruise, Jo

Rated 5 out of 5 stars

Personal and professional service

This was such a pleasant experience. Joanne offered a really personal and professional service. I was hesitant to stray away from our usual way to book a holiday but I'm so glad I did. I will be using Joanne at Hays again without hesitation!

January 8, 2025
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Reply from Hays Travel - Joanne Cox

Thank you so much Sarah. Really appreciate this lovely review, thanks for booking with me, Jo

Rated 5 out of 5 stars

Great as always

Always book with Jo as I know she is helpful, efficient and always get a friendly service.

Thanks Jo!

Chloe & Phil

January 9, 2025
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Reply from Hays Travel - Joanne Cox

Thanks so much both! Loved helping and really appreciate you booking with me, Jo

Rated 5 out of 5 stars

Very friendly and quick responses

Very friendly and provided quotes quickly along with all the information I required. Quick messaging and updating me throughout the day. Would definitely recommend and will be using again in the future.

December 31, 2024
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Reply from Hays Travel - Joanne Cox

Thank you so much for the lovely review Suzie. Loved helping - thanks for booking with me, Jo

Rated 5 out of 5 stars

Super knowledgeable and helpful

Joanne is always very helpful and efficient. Quickly processed our booking and offered advice. I wouldn't hesitate in using Joanne to book other holidays.

November 25, 2024
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Reply from Hays Travel - Joanne Cox

Thank you Vicky, appreciate it. Thanks for booking with me, Jo

Rated 5 out of 5 stars

Joanne cox

Very helpful and friendly would definitely recommend joanne cox for your holiday bookings

November 24, 2024
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Reply from Hays Travel - Joanne Cox

Thank you Harry. Loved helping with your holiday - thank you for booking with me, Jo

Rated 5 out of 5 stars

Very helpful and communicative

Very helpful and communicative. Listened to what my needs were and found me the perfect holiday. Highly recommend 😊

November 22, 2024
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Reply from Hays Travel - Joanne Cox

Thank you Christina, appreciate this lovely review. Thank you for booking with me, Jo

Rated 5 out of 5 stars

Thank you Joe

Great service from Joe looking forward to dealing with you again in the future.

September 30, 2024
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Reply from Hays Travel - Joanne Cox

Thank you Margaret, appreciate it. Thanks for booking with me, Jo

Rated 5 out of 5 stars

An exciting but secure booking experience

I would never book a holiday without Jo now. This is our 3rd booking with Jo and she is so knowledgable at what she does.
We had chosen our hotel, but she spent time looking at different dates and rooms to get us the best price. She was really helpful providing me with break downs on different room costs to make sure 3 couples could stick within their budget.
Jo is brilliant, always so friendly and helpful. Due to saving for a whole year for a holiday Jo is always understanding that I need to book my holidays quite in advance, she makes us feel safer booking holidays with her, knowing that everything is in hand.

August 28, 2024
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Reply from Hays Travel - Joanne Cox

Thanks so much Laura. I love helping with your holidays and really appreciate you booking with me, Jo

Rated 5 out of 5 stars

Joanne was a great help when looking…

Joanne was a great help when looking for the right holiday for us. She made booking very easy a stress free. Even with the unfortunate flight cancellation, she made things so much easier to fix rather than doing it ourselves!

June 15, 2024
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Reply from Hays Travel - Joanne Cox

Thanks so much Steve really appreciate it, Jo

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