From the initial welcome from the agent, Janice, until I hugged her in thanks at the door, she made a (somewhat) disjointed holiday seamless. Janice showed immense patience with the Tour Operator bec... See more
Company replied
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We went into hayes travel Johnstone to book a specific cruise , and Rowan the travel advisor was really helpful with our enquiry, she went above and beyond to ensure we got everything we wanted. I... See more
Company replied
As usual Hazel was very helpful and got us exactly what we were looking for and even found a discounted deal. All the girls are very helpful at the Johnstone branch
Company replied
Yvonne was absolutely fabulous in searching for the right holiday. She spent a great deal of time with us. Very patient, knowledgeable and courteous. Eventually got holiday booked and everything ex... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
52 High Street, PA5 8SG, Johnstone, United Kingdom
- 01505887326
4.9
Excellent
787 reviews
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I received a lovely warm welcome on…
I received a lovely warm welcome on entering the store. They listened to my requests for a weeks holiday in Spain and were very informative on hotels, area and place's to go. It was all very quick and easy. I left happy with a holiday to look forward to and details of hotels and price's for a holiday at the summer. They all took time to say goodbye, which was nice. I would definitely recommend them to book your holiday.
February 28, 2026
Reply from Hays Travel - Johnstone
Thank you so much for the lovely feedback - it really is appreciated. I will pass this on to Hazel - Janice
Reply from Hays Travel - Johnstone
Thank you so much for the lovely feedback - it really is appreciated . I will pass this on to Janice - Abbie
Reply from Hays Travel - Johnstone
Thank you for the wonderful feedback, I will pass this on to Janice - Rowan
The staff were very helpful And…
The staff were very helpful And patiently went through everything with me
March 8, 2026
Reply from Hays Travel - Johnstone
Thank you for your lovely feedback. I will pass this on to Janice - Abbie
The agent was very helpful and took her…
The agent was very helpful and took her time in finding the best holiday for us as we had a person who was travelling for the first time and she has a few medical problems.
March 6, 2026
Reply from Hays Travel - Johnstone
Thank you very for the lovely review. I will pass it on to Jillian. - Hazel
The girls are always lovely and…
The girls are always lovely and helpful. Can’t thank them enough
February 27, 2026
Reply from Hays Travel - Johnstone
Thank you for your lovely feedback. It is really appreciated - Abbie
Janice was absolutely brilliant
Janice was absolutely brilliant. Spent about 3 Hrs looking for a holiday She had the patience of a Saint. Needless to say she found something for us eventually. So left with a holiday So a big Thank you to Janice diffinitly with book with her again
March 3, 2026
Reply from Hays Travel - Johnstone
Thank you for your wonderful comments, I will pass them onto Janice. Thanks Jillian
Book your holiday with Hays Travel!!
I have used your travel company in Johnstone for a few years now and find the staff to be very pleasant to deal with when organising travel arrangements.
I booked a cruise and was dealt, by Hazel, and as
usual got all the help and advice I needed. All the staff are nice and a good advert for your company.
Always met with a smile. Keep up the good work.
March 1, 2026
Reply from Hays Travel - Johnstone
Thank you for the lovely feedback - it really is appreciated. I will pass this on to Hazel - Thanks Janice
I had a really good experience booking…
I had a really good experience booking my holiday the staff are really knowledgeable
February 27, 2026
Reply from Hays Travel - Johnstone
Thank you for your lovely feedback. I will pass this on to Jillian - Abbie
Very helpful when booking
February 13, 2026
Reply from Hays Travel - Johnstone
Thank you for the lovely feedback, I will pass this on to Janice - Rowan
Always great service from Hazel all the…
Always great service from Hazel all the staff are very friendly Hays Johnstone is our go to place when booking a holiday 😊
February 14, 2026
Reply from Hays Travel - Johnstone
Thank you for your lovely feedback. I will pass this on to Hazel - Abbie
Holiday booking at hays johnstone
Excellent service from yvonne at Hays travel Johnstone. Yvonne makes sure that we get the best possible price for our holiday and ensures we are happy with flight times. She makes booking a holiday an enjoyable experience
February 19, 2026
Reply from Hays Travel - Johnstone
Thanks so much for this lovely feedback. It is always a pleasure sorting out your holidays. Yvonne
Staff very helpful and knowledgable
February 19, 2026
Reply from Hays Travel - Johnstone
Thank you for your lovely feedback. I will pass this on to Yvonne - Abbie
Reply from Hays Travel - Johnstone
Thanks for this lovely feedback. I will pass this on to Janice. Yvonne
Hays Travel excellent customer service
Abbie was very knowledgeable and friendly listened to what we were looking for and then gave us a few choices to look at also gave us information on the Hays app and pre paid travel card definitely recommend
February 15, 2026
Reply from Hays Travel - Johnstone
Thank you so much for the lovely feedback - I will pass this on to Abbie - Thanks Janice
Warm welcome & very informative…
Warm welcome & very informative regarding our trip request.
February 14, 2026
Reply from Hays Travel - Johnstone
Thank you for the lovely feedback, it really is appreciated. Thanks Janice
Abbie nwss very helped and explained…
Abbie nwss very helped and explained eveytbing . Easy booking
February 7, 2026
Reply from Hays Travel - Johnstone
Thank you so much for the lovely feedback -I will pass this on to Abbie - Thanks Janice
Excellent service from Hazel at hays…
Excellent service from Hazel at hays travel Johnston branch
February 11, 2026
Reply from Hays Travel - Johnstone
Thank you so much for the lovely feedback, it is appreciated. I will pass this on to Hazel - Thanks Janice
Staff polite friendly and very helpful…
Staff polite friendly and very helpful 😊
"HAZEL" was extremely good and patient with us and we're really grateful for all the help she gave us
Thank you 😊
February 9, 2026
Reply from Hays Travel - Johnstone
Thank you for your lovely feedback, I will pass this on to Hazel - Abbie
Fantastic customer service.
Fantastic customer service.
Everyone at Hays is always happy to help and are great at finding good deals that suit your needs and expectations!
February 9, 2026
Reply from Hays Travel - Johnstone
Thank you for your lovely feedback, I will pass this on to the girls - Abbie
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