Hays Travel - Johnstone Reviews 

Hazel took time and trouble to satisfy our wishes. Discussed various options before final decision.
Every visit is met with friendly office staff who are only too happy to assist you.

Staff are so friendly and advice is always spot on

The girls were pleasant and polite, and could offer advice on the resort and hotel

Great service throughout from Abbie,nothing was to much trouble and was very helpful from start to finish.

Abbie was very attentive and patient. Great customer service.

The travel assistance we got was excellent.

Thanks again Jillian and hazel for booking our second holiday in less than a week with your wonderful team
You always go above and beyond to help us thanks again

Very helpful and professional. Was able to answer all my questions. Would use the company again to book a holiday.

We always go to Hays Travel for our holidays.
All the staff there are friendly, efficient and are ready to meet our needs since[ which have changed over the years.]

Excellent Service From Yvonne At Hays Travel Johnstone As Usual.

The friendly staff, their knowledge of their work and listening to what I wanted meant that I came away with exactly the right holiday. They couldn’t have been more helpful

Professional, friendly

All the staff greet everyone with a warm welcome and an instinctive ability to put us at ease. They talk through everything they are doing, including the customer in their search, asking questions and advising. Nothing is ever too much trouble and they all have an abundance of patience. The staff in the Johnstone branch of Hays Travel are just like a family, each one helping and encouraging each other, it makes for a very pleasant experience for the customer.I always feel that booking my holiday here is part of the whole holiday experience because of the way the staff are so enthusiastic, and making me feel that they really want me to have the best holiday.

All the staff are courteous, friendly and knowledgeable and always very helpful every time I visit Hay's Johnstone when arranging my holidays.
Well done all of you!

Popped into the Johnstone Branch of Hays Travel and was attended to by the manager Yvonne who knew exactly what we were looking for regarding our next holiday to Turkey. She sorted out all the details and did a great price match. It’s a pleasant experience and is reassuring to book your holiday with an experienced travel operator rather than online.
Will be back later in the year.

Friendly and very helpful , nothing is a problem as they take time to answer any questions or concerns. Wouldn’t go anywhere else as they give first class service

Janice was very knowledgeable and a great help with booking our cruise.

Having a local travel agent with good knowledge and friendly staff will make us more likely to use Hays, Johnstone rather than booking online.

Agent made us very welcome, advised us on different holidays. Booked and was a very smooth visit.

Went to Johnstone branch to get Danish Kroner and got ripped off on a exchange scam by unknown person in that office. Tried to cancel and told her that I was ripped off but couldn't care less.

Never again will I set foot in this place.

Disgusting

Janice in Johnstone is the best for me always friendly gers me what I like very happy with the service she provides