Overall great assistance on choosing the perfect holiday. I could not recommend Julie enough, will be booking future cruises with her again.
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Julie listened to may request, and my budget and found a last minute holiday for a family of four, and she always got back to me that day
Company replied
2nd holiday with Hays that Julie has sorted for us. 4 of us wanted a week abroad somewhere, to celebrate a birthday & 30th wedding anniversary. We had a look ourselves then asked Julie to see wh... See more
Company replied
I have always booked our cruises via Iglu or Bolsover cruise consultants. I know Julie & decided to see what she could offer us. Her service was excellent & also her prices. I wouldn’t hesitate to usi... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Julie Kelly, DN12 3JT, Doncaster, United Kingdom
- 01302319190
4.9
Excellent
191 reviews
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Overall great assistance on choosing…
Overall great assistance on choosing the perfect holiday. I could not recommend Julie enough, will be booking future cruises with her again.
August 10, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Hays Travel - Julie Kelly
Thank You for your Kind review
Julie listened to may request
Julie listened to may request, and my budget and found a last minute holiday for a family of four, and she always got back to me that day
July 17, 2026
Reply from Hays Travel - Julie Kelly
Thank You for your Kind review
Reply from Hays Travel - Julie Kelly
Thank You for your Kind review
Julie was absolutely brilliant
Julie was absolutely brilliant. She sorted our booking out very efficiently. Nothing was too much trouble for her,even when I submitted a wrong birthdate for myself. Julie corrected it immediately.
July 14, 2026
Reply from Hays Travel - Julie Kelly
Thank You for your Kind review
Julie is straight on to whatever…
Julie is straight on to whatever holiday you ask about pay deposit don’t think about it until time to pay excellent service again
July 1, 2026
Reply from Hays Travel - Julie Kelly
Thank You for your Kind review
Customer service is brilliant very…
Customer service is brilliant very approachable from start to finish highly recommended thank you
June 30, 2026
Reply from Hays Travel - Julie Kelly
Thank You for your Kind review
tracey b
booked lots of holidays with Julie kelly so friendly always gets us a great holiday with hays travel at a great price wouldn't book with anyone else 😀 would definitely recommend to friends and family x
June 15, 2026
Reply from Hays Travel - Julie Kelly
Thank You for your Kind review
Reply from Hays Travel - Julie Kelly
Thank You for your Kind review
great services
great services , nothing too much trouble , would definitely recommended
May 29, 2026
Reply from Hays Travel - Julie Kelly
Thank You for your Kind review
World Class Service
Wouldn’t book with anyone else. Julie knows exactly what we like and her suggestions are spot on. She always goes the extra mile and makes it easy for us. Really cares about her clients. Would give 6 stars if I could
May 30, 2026
Reply from Hays Travel - Julie Kelly
Thank You for your Kind review
Julie does the impossible
Julie does the impossible. Is able to get the evacuation chairs and adapted cabin that P and O now demand. And knows all our details. Makes bookings so easy
May 25, 2026
Reply from Hays Travel - Julie Kelly
Thank You for your Kind review
Julie gave first class service
Julie gave first class service
So happy with the service from Julie
She is so helpful
May 21, 2026
Reply from Hays Travel - Julie Kelly
Thank You for your Kind review
Julie is very personable and…
Julie is very personable and knowledgeable and it is a nice change not to be harassed with high pressure sales techniques.
May 16, 2026
Reply from Hays Travel - Julie Kelly
Thank You for your Kind review
Julie was absolutely fantastic
Julie was absolutely fantastic. We gave her a list of all the places we wanted to go to on what days and she sorted it out asap and hit the nail on the head with what we were going for and answered any questions we had. If you’re dubious about booking online instead of going In store, don’t be! She was fabulous and it was an easy and stressless way to book. Would highly recommend! Thanks Julie!
April 26, 2026
Reply from Hays Travel - Julie Kelly
Thank You for your Kind review
Very helpful from start to finish
Very helpful from start to finish, would definitely use again.
May 13, 2026
Reply from Hays Travel - Julie Kelly
Thank You for your Kind review
Julie is fabulous
Julie is fabulous, she listened to what I needed and sorted everything
May 12, 2026
Reply from Hays Travel - Julie Kelly
Thank You for your Kind review
Excellent service
Excellent service, easy booking and got me an amazing deal. I would highly recommend.
May 12, 2026
Reply from Hays Travel - Julie Kelly
Thank You for your Kind review
Friendly helpful and very patient
Friendly helpful and very patient, willingness to help even after several messages
May 11, 2026
Reply from Hays Travel - Julie Kelly
Thank You for your Kind review
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