Hays Travel - Julie Kelly Reviews 

195
TrustScore 5 out of 5

4.9

Personal Travel Consultant Julie Kelly, DN12 3JT Doncaster, GB


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Rated 5 out of 5 stars

My experience was excellent, booked many of holidays with julie. And will continue to do so. Very good communication and punctual. Nothing too much trouble. Keep up the good work.

Company replied

Rated 5 out of 5 stars

2nd holiday with Hays that Julie has sorted for us. 4 of us wanted a week abroad somewhere, to celebrate a birthday & 30th wedding anniversary. We had a look ourselves then asked Julie to see wh... See more

Company replied

Rated 5 out of 5 stars

I have always booked our cruises via Iglu or Bolsover cruise consultants. I know Julie & decided to see what she could offer us. Her service was excellent & also her prices. I wouldn’t hesitate to usi... See more

Company replied

Rated 5 out of 5 stars

Messaged Julie at 9am and she answered straight away. Told her about the holiday i was interested in booking, area and hotels and she got straight onto researching for me. Came back with some amazing... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Julie Kelly, DN12 3JT, Doncaster, United Kingdom

  • 01302319190

4.9

Excellent

TrustScore 5 out of 5

195 reviews

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4.9

All reviews

(195)

120,653 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service, easy booking and got me an amazing deal. I would highly recommend.

May 12, 2026
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Reply from Hays Travel - Julie Kelly

Thank You for your Kind review

Rated 5 out of 5 stars

Good service

Good service

April 23, 2026
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Reply from Hays Travel - Julie Kelly

Thank You for your Kind review

Rated 5 out of 5 stars

Shjh

Very helpful lady always willing to help

April 7, 2026
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Reply from Hays Travel - Julie Kelly

Thank You for your Kind review

Rated 5 out of 5 stars

Excellent service!

Excellent service!! Julie was really helpful with everything I asked of her.
She took away all the stress i was feeling about booking a cruise holiday.
I would recommend Julie to anyone who wanted to recieve the excellent service that she provides.

March 16, 2026
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Thank You for your Kind review

Rated 5 out of 5 stars

Julie was just amazing to deal with

Julie was just amazing to deal with. While on holiday herself she helped plan my big special day on a cruise. Very easy process and would do it again. Tracey

March 10, 2026
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Reply from Hays Travel - Julie Kelly

Thank You for your Kind review

Rated 5 out of 5 stars

Good communication

Good communication, got back to us quickly with any questions we had. Helpfull with questions about the holiday we had planned and things to see.

January 31, 2026
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Reply from Hays Travel - Julie Kelly

Thank You for your Kind review

Rated 5 out of 5 stars

I have booked my last 2 holidays…

I have booked my last 2 holidays through julie and she as always tried her hardest to get me what im looking for.

February 6, 2026
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Reply from Hays Travel - Julie Kelly

Thank You for your Kind review

Rated 5 out of 5 stars

Julie was brilliant in finding me the…

Julie was brilliant in finding me the right holiday to celebrate my husband’s birthday, she has catered for every request I asked for

January 31, 2026
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Reply from Hays Travel - Julie Kelly

Thank You for your Kind review

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