My experience was excellent, booked many of holidays with julie. And will continue to do so. Very good communication and punctual. Nothing too much trouble. Keep up the good work.
Company replied
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My experience was excellent, booked many of holidays with julie. And will continue to do so. Very good communication and punctual. Nothing too much trouble. Keep up the good work.
Company replied
2nd holiday with Hays that Julie has sorted for us. 4 of us wanted a week abroad somewhere, to celebrate a birthday & 30th wedding anniversary. We had a look ourselves then asked Julie to see wh... See more
Company replied
I have always booked our cruises via Iglu or Bolsover cruise consultants. I know Julie & decided to see what she could offer us. Her service was excellent & also her prices. I wouldn’t hesitate to usi... See more
Company replied
Messaged Julie at 9am and she answered straight away. Told her about the holiday i was interested in booking, area and hotels and she got straight onto researching for me. Came back with some amazing... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Personal Travel Consultant Julie Kelly, DN12 3JT, Doncaster, United Kingdom
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Very helpful from start to finish, would definitely use again.

Reply from Hays Travel - Julie Kelly
Excellent service, easy booking and got me an amazing deal. I would highly recommend.

Reply from Hays Travel - Julie Kelly
Friendly helpful and very patient, willingness to help even after several messages

Reply from Hays Travel - Julie Kelly

Reply from Hays Travel - Julie Kelly

Reply from Hays Travel - Julie Kelly
Julie is fantastic always helpful and finds us the best deals booked a couple of holidays now and had no problems.

Reply from Hays Travel - Julie Kelly
Julie was very quick to respond to me .She got us excellent deal can highly recommend very efficient. Can't thank her enough .

Reply from Hays Travel - Julie Kelly
Excellent service!! Julie was really helpful with everything I asked of her.
She took away all the stress i was feeling about booking a cruise holiday.
I would recommend Julie to anyone who wanted to recieve the excellent service that she provides.

Reply from Hays Travel - Julie Kelly
Julie was just amazing to deal with. While on holiday herself she helped plan my big special day on a cruise. Very easy process and would do it again. Tracey

Reply from Hays Travel - Julie Kelly
Great service from start to finish. Fantastic communication could not recommend Julie enough!

Reply from Hays Travel - Julie Kelly
Good communication, got back to us quickly with any questions we had. Helpfull with questions about the holiday we had planned and things to see.

Reply from Hays Travel - Julie Kelly
Another holiday booked with Julie Kelly everything done to high standard and swift highly recommend

Reply from Hays Travel - Julie Kelly
I have booked my last 2 holidays through julie and she as always tried her hardest to get me what im looking for.

Reply from Hays Travel - Julie Kelly
Julie was brilliant in finding me the right holiday to celebrate my husband’s birthday, she has catered for every request I asked for

Reply from Hays Travel - Julie Kelly
She's fantastic julie helped me book a holiday for thr 3rd time, all done within 1 hour of asking for a price 😀

Reply from Hays Travel - Julie Kelly
Quick, efficient, friendly, hopefully we'll have a great time thanks to Julie.

Reply from Hays Travel - Julie Kelly

Reply from Hays Travel - Julie Kelly
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