Karen Green has never let us down on any holiday we have booked with her. Next year is a big one, we asked for something special to meet our needs, no fly, no ferry. With a special excursion with... See more
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Karen is someone we trust to guide us when making holiday choices. She is someone with great knowledge and experience who knows what kind of holiday is right for her clients. Always friendly and suppo... See more
Dealing with Karen has been an absolute delight. She has been so efficient and professional - swift to answer any queries (of which I had many)! She was patient, clear with her information and offered... See more
I have just booked our 3rd holiday with Karen at Hays. Extremely helpful, supportive and all information given without being pushy. Made everything easy and have booked some amazing holidays. A ve... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Karen Green, CF3, Cardiff, United Kingdom
- 2921432167
5.0
Excellent
900 reviews
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Karen Green has never let us down on…
Karen Green has never let us down on any holiday we have booked with her.
Next year is a big one, we asked for something special to meet our needs, no fly, no ferry. With a special excursion with a tour guide she came up trumps as always.
All booked and within our budget.
Thank you again.
August 8, 2026
Karen is always at the end of the…
Karen is always at the end of the phone, helps you and advises you on whatever, always cheerful and chatty, our number one go to travel agent
August 10, 2026
Karen is someone we trust to guide us…
Karen is someone we trust to guide us when making holiday choices. She is someone with great knowledge and experience who knows what kind of holiday is right for her clients. Always friendly and supportive, ensuring you understand every detail of the holiday you choose.
August 9, 2026
Karen
Karen was amazing, very patient and helpful offering many different options until we found the right holiday. We will definitely use her again
August 7, 2026
Booked with karen green at hays again…
Booked with karen green at hays again always very helpful and friendly so easy to book with,karen credit to your company.
July 31, 2026
Easy process of booking and great…
Easy process of booking and great advice/support throughout from Karen.
August 7, 2026
Exceptional service
Great communication, great price and extremely knowledgeable.
Karen goes that extra mile to ensure customer satisfaction.
August 5, 2026
Fantastic Representative Karen Green…
Fantastic Representative Karen Green assisted with payment and booking query efficiently.
Exceptional customer service
August 3, 2026
Great service.
Karen Green ( Hay's Travel ) is always ready to help with booking a holiday. She's efficient, helpful and responds quickly to our enquiries. This is the third time this year we have book a holiday with her.
July 27, 2026
Ist time Hays booker
Karen was really helpful and very informative.She obviously is very experienced and answered all of my questions immediately.
Will definitely use her again
Very simple and straightforward booking process
August 2, 2026
Just booked our 3rd holiday with Karen
I have just booked our 3rd holiday with Karen at Hays.
Extremely helpful, supportive and all information given without being pushy.
Made everything easy and have booked some amazing holidays.
A very open and honest approach and enjoy seeing holidays she has gone on and recommends.
August 1, 2026
Karen Green is fantastic!
Karen Green is fantastic!
I would definitely recommend booking with Karen. She is knowledgeable, patient and honest.
July 24, 2026
5 star treatment
July 29, 2026
Karen was so quick to respond to our…
Karen was so quick to respond to our message and very friendly & helpful with all the questions we had
First class Travel Consultant👏
July 28, 2026
Fabulous start to finish
July 21, 2026
First Class Service
Dealing with Karen has been an absolute delight. She has been so efficient and professional - swift to answer any queries (of which I had many)! She was patient, clear with her information and offered super advice. I would not hesitate to deal with her again- in fact, she will be my first port of call going forward. I would not hesitate to recommend her.
July 24, 2026
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