I have been booking holidays with Karen for the last 20 years and have always received 1st class service and advice. Importantly if a message is left I always get a call back and when Karen says she w... See more
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Karen was brilliant, very informative, very responsive and the booking process has been really simple and smooth with her. We have already asked her to look at something else for us and that won’t be... See more
Dealing with Karen has been an absolute delight. She has been so efficient and professional - swift to answer any queries (of which I had many)! She was patient, clear with her information and offered... See more
Straight forward, simple process, knowledgable staff and quick response to any queries. Can't ask for any more to be honest. An easy experience again
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Karen Green, CF3, Cardiff, United Kingdom
- 2921432167
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Friendly
Friendly, smooth and efficient booking process with a knowledgeable and helpful agent.

Reply from Hays Travel - Karen Green

Reply from Hays Travel - Karen Green
Karen is always so helpful and gets you…
Karen is always so helpful and gets you a great deal, would definitely recommend Karen super helpful and has a great knowledge of places to visit

Reply from Hays Travel - Karen Green
Fabulous as always.
Fabulous service as always from Karen. Nothing is too much trouble, Karen goes out of her way to make sure booking a holiday is hassle free.

Reply from Hays Travel - Karen Green

Reply from Hays Travel - Karen Green
Karen is so helpful and I am always…
Karen is so helpful and I am always confident I will have a lovely holiday

Reply from Hays Travel - Karen Green
Fantastic Service
First class service as always! Karen always goes above & beyond with the booking of the holiday thru to the actual holiday itself, nothing is too much trouble. Good prices & always ready to help!

Reply from Hays Travel - Karen Green
Excellent service as always.
Been booking with Karen for many years. Always first class service and follow up.

Reply from Hays Travel - Karen Green
I Karen was very friendly and extremely…
I Karen was very friendly and extremely helpful

Reply from Hays Travel - Karen Green
Karen made my experience 5 *
Karen made my experience 5 *. As always she listened to my requirements and found me what I was looking for.

Reply from Hays Travel - Karen Green
The service is always very friendly and professional.
The service is always very friendly and helpful with so much knowledge about what I need.
I have always had really excellent service every time I make a reservation. The best people to talk to.

Reply from Hays Travel - Karen Green
Hays Travel, Karen Green
Have used Hays Travel, specifically Karen Green on several occasions. Karen has always responded very quickly and understands my precise requirements. Have always been very happy with the holidays she has arranged for me. The deals she’s arranged have always been competitively priced.

Reply from Hays Travel - Karen Green
Excellent service
Karen is soooo helpful and spent a lot of time listening to exactly what I wanted and then considerable time and effort to achieve it for me.

Reply from Hays Travel - Karen Green
Karen allows knows exactly what I am…
Karen allows knows exactly what I am looking for. The personal experience she imparts is essential and I feel safer as a solo female traveller on her advice. Always there when needed and up for a challenge.

Reply from Hays Travel - Karen Green
Very helpful nothing to much trouble…
Very polite and nothing to much trouble for her. I explained what we wanted and she sorted everything out for us. This is the second holiday she has arranged for us.

Reply from Hays Travel - Karen Green
Very quick response to enquiry and…
Very quick response to enquiry and excellent information

Reply from Hays Travel - Karen Green
Brilliant customer service
Karen has been contactable, efficient and true to her word. Bookings with her has been plain sailing which I hope our Antarctic cruise will be. Great experience

Reply from Hays Travel - Karen Green
Karen has been very helpful and…
Karen has been very helpful and listened to what we needed and our requirements. Nothing appeared to be too much trouble for her.

Reply from Hays Travel - Karen Green
Someone competant to arrange a complicated plan for a large group of a family made simple and safe
The travel consultant was able to check our personalised requirements for our flights to India as we discussed the issues .She highlighted what was on offer to make our decisions safe and suitable for our needs We are 3 branches of a family travelling together incl elderly so assisted travel was one suggestion to enable us . Longer times at the crossovers half way thro' the journey were arranged so less chance of missing connecting flights to accomodate the elderly in the group. Excellent work by Karen.

Reply from Hays Travel - Karen Green
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