Hays Travel - Kate Platts Reviews 

227
TrustScore 5 out of 5

4.9

Personal Travel Consultant Kate Platts, S71 Barnsley, GB


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Rated 5 out of 5 stars

This is the first time we have dealt with Hays and we couldn’t have asked for a more perfect service. Kate Platts is an absolute credit to this company. You really feel like you are the only customer,... See more

Rated 5 out of 5 stars

Used kate on a couple of occasions we found what we wanted sent her everything all done and booked within 10 minutes no stress this end payment link sent from kate quick and easy. Thanks again

Rated 5 out of 5 stars

Just booked another holiday with Kate at Hays Travel and once again she’s been absolutely amazing. She always goes above and beyond to find exactly what we’re looking for and makes the whole process s... See more

Company replied

Rated 5 out of 5 stars

Kate made this holiday booking absolutely effortless. I gave her all the details and within hours I had the prices and options I needed to make a decision. Will definitely be using her again in the... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Kate Platts, S71, Barnsley, United Kingdom

  • 1226691853

4.9

Excellent

TrustScore 5 out of 5

227 reviews

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4.9

All reviews

(227)

125,148 reviews in the last 12 months

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Rated 5 out of 5 stars

Kate was so charming and very helpful

Kate was so charming and very helpful
Will defo ring her in future

September 27, 2025
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Reply from Hays Travel - Kate Platts

Thank you Angela for your kind review, and for choosing me to book your next holiday with. Looking forward to helping you with your next adventure!

Rated 5 out of 5 stars

Kate Platts was able to offer actual…

Kate Platts was able to offer actual experience of the resort we were looking to book, great attention to detail
, searched other airports voluntarily and therefore came up with far better flights than I could find , wonderful to have such first class service . 100% recommendation and without doubt would use Kate Platts again

September 20, 2025
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Reply from Hays Travel - Kate Platts

Thank you Clare for taking the time to leave me a review whilst you are busy sunbathing by the pool! lol. Enjoy the rest of your holiday guys, not be long until the next one! :-)

Rated 5 out of 5 stars

Friendly and helpful

September 11, 2025
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Reply from Hays Travel - Kate Platts

Thank you guys for choosing me to help you book your family holiday. Have the best time guys :-)

Rated 5 out of 5 stars

Excellent has always

Excellent has always

September 10, 2025
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Reply from Hays Travel - Kate Platts

Thank you guys for choosing to book with us, another amazing holiday to look forward to :-)

Rated 5 out of 5 stars

Friendly staff

Friendly staff

August 30, 2025
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Reply from Hays Travel - Kate Platts

Thank you Kev for another fabulous booking and for your continued support. Have a fabulous holiday you two :-)

Rated 5 out of 5 stars

It was so easy !!!!

It was so easy , saw the holiday on Social Media, contacted Kate Platts directly and within 24 hours holiday tweaked and planned and booked !!!!! Amazing g service!!!
Thank you Kate

August 3, 2025
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Reply from Hays Travel - Kate Platts

Thank you Wendy for you lovely review and for booking your holiday with me. What an amazing adventure to look forward to it is too!!!

Rated 5 out of 5 stars

Excellent service

I sent Kate a message with dates I could travel and places I was interested in within an hour she had found me a great deal,

July 25, 2025
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Reply from Hays Travel - Kate Platts

Thank you Sarah for coming to me with your holiday enquiry, it didn't take us long to get it locked in did it! have the best holiday you two :-)

Rated 5 out of 5 stars

Another holiday booked so easy with…

Another holiday booked so easy with Kate, I send her dates and where I want to go and 30 mins later it’s booked and sorted. Brilliant service from start to finish.

July 25, 2025
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Reply from Hays Travel - Kate Platts

Thank you Loren for your continued support for my small business, it really does mean the world. Another amazing holiday to look forward to ladies :-)

Rated 5 out of 5 stars

Always the best experience booking with…

Always the best experience booking with independent hays travel consultants. Kate made herself available outside her usual business hours and it was greatly appreciated

June 21, 2025
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Reply from Hays Travel - Kate Platts

Thank you CherylMarie for your kind review, and for choosing me to book your next holiday with, your support really is appreciated. Have a fabulous holiday ladies!

Rated 5 out of 5 stars

Cruise specialist Kate

Kate was fantastic. I asked for a price for a cruise, she was straight back to me with prices for a range of cabins.
She had remembered from a previous booking that we had been with this company before so added on our voyagers discount.
Next morning, when we'd made our final decision everything was booked and some resort information shared. We're very grateful for everything kate does when booking our holidays. Nothing is too much trouble

July 20, 2025
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Reply from Hays Travel - Kate Platts

Thank you Emma for taking the time to leave such a lovely review, and for choosing me to book another fabulous holiday with. Another one to add to the countdown!

Rated 5 out of 5 stars

Booking Change

Kate changed our holiday dates with out any hassle. Booked us another package and saved us money. Can’t recommend her enough.

July 10, 2025
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Reply from Hays Travel - Kate Platts

Thank you Liam for taking the time to leave such a kind review. Have the best honeymoon you guys!!

Rated 5 out of 5 stars

Lots of advice given

Lots of advice given. Very helpful and polite. I will definitely be returning to kate in the future for further holiday bookings. I will also advice family and friends to use kate for their holiday bookings. Thank you kate x

July 10, 2025
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Reply from Hays Travel - Kate Platts

Thank you Lesley for your lovely review, and for recommending me to your friends and family, it really does mean the world :-)

Rated 5 out of 5 stars

Perfect as always

Perfect as always. Second time booked with Kate. Quick replies and brilliant customer service will be booking through her again.

July 8, 2025
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Reply from Hays Travel - Kate Platts

Thank you Amelia for your kind review :-) have an amazing holiday you guys!

Rated 5 out of 5 stars

Kate made our booking easy!

Kate made our booking easy!
Very informative of all our details for our next trip. She looked for the best deals and explained everything

June 29, 2025
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Reply from Hays Travel - Kate Platts

Thank you Sian for your lovely review, and for choosing me to help you book your magical get away. Have the best time you three!

Rated 5 out of 5 stars

Second booking with Kate

My second time using Kate to book a holiday and it's the most easiest and stress free process with her. She is extremely knowledgeable and gives her honest opinion when you ask her any questions would recommend Kate to everyone

July 3, 2025
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Reply from Hays Travel - Kate Platts

Aww thank you Emma for continuing to support my small business. It really does mean the world :-) Another amazing holiday to look forward to!

Rated 5 out of 5 stars

Kate is an absolute star ⭐

Kate is an absolute star a true professional , she tirelessly worked with me to find my family the perfect holiday, friendly helpful communication whenever I contacted her,even on her days off. I swapped, changed and adjusted numerous times, to the point where I thought Kate would be at the end of her tether ( I would have been fuming) but bless her she soldiered on and came up with the goods. Can’t recommend Kate Platts highly enough

July 2, 2025
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Reply from Hays Travel - Kate Platts

Hahaha thank you Ian for your fabulous review and for choosing me to help you find just what you was looking for. We got there in the end didn't we haha. I can't wait to hear all about it, it's going to be AMAZING!!

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Fantastic Holiday – Huge Thanks to Kate at Hays Travel!

Just got back from a 7-night stay at Titanic Deluxe Lara with my 21-year-old son and 9-year-old daughter – and it was absolutely incredible from start to finish. A massive thank you to Kate at Hays Travel, who made it all happen!

Kate was amazing throughout the whole booking process – friendly, helpful, and genuinely lovely to deal with. She found us the best deal and took care of everything so I didn’t have to stress. She really listened to what we were looking for and absolutely nailed it!

The hotel itself was stunning – the staff, the food, the entertainment, all spot on. I had no idea there was an open-air theatre when we booked, and it completely blew us away. There are loads of places to eat, swim, relax, or party – something for everyone. The whole place just had such a brilliant vibe, perfect for both families and couples.

Honestly, not a single negative. We made amazing memories and I’m already planning to go back. I wouldn’t book with anyone else now – thanks again, Kate!

June 18, 2025
Unprompted review
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Reply from Hays Travel - Kate Platts

Aww thank you Nick for your kind review, and for continuing to support me and my small business, it really does mean the world.

What an amazing holiday you all had. The kids faces on those photos speaks a million words, i don't know how were going to top this one that's the only trouble! haha

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