This is the first time we have dealt with Hays and we couldn’t have asked for a more perfect service. Kate Platts is an absolute credit to this company. You really feel like you are the only customer,... See more
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Used kate on a couple of occasions we found what we wanted sent her everything all done and booked within 10 minutes no stress this end payment link sent from kate quick and easy. Thanks again
Just booked another holiday with Kate at Hays Travel and once again she’s been absolutely amazing. She always goes above and beyond to find exactly what we’re looking for and makes the whole process s... See more
Company replied
Kate made this holiday booking absolutely effortless. I gave her all the details and within hours I had the prices and options I needed to make a decision. Will definitely be using her again in the... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Kate Platts, S71, Barnsley, United Kingdom
- 1226691853
4.9
Excellent
227 reviews
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Efficient service
June 23, 2025
Reply from Hays Travel - Kate Platts
Thank you Annmarie for your kind review, and for choosing me to help you book your next holiday :-)
100% would recommend
Kate had such patience with me was extremely helpful when helping me book the experience I wanted. I would 100% recommend Kate.
June 14, 2025
Reply from Hays Travel - Kate Platts
Thank you Beth for your kind review, and for choosing me to help you find your next get away :-)
Excellent service
Excellent service, replying in detail to my questions and finalising the booking promptly
June 10, 2025
Reply from Hays Travel - Kate Platts
Thank you Dave for taking the time to leave a review and for choosing me to book your next holiday with :-)
Extremely helpful and efficient in…
Extremely helpful and efficient in finding the perfect holiday for our family.
June 5, 2025
Reply from Hays Travel - Kate Platts
Thank you Nicola for your kind review and for choosing Kate Platts at Hays Travel to help you find and book your perfect holiday :-)
I was very happy with the service it…
I was very happy with the service it was very quick.
May 16, 2025
Reply from Hays Travel - Kate Platts
Thank you Rosemarie for your continued support, here's to another amazing holiday ladies!
Fabulous Customer Service
Just booked with Kate - extremely pleased with everything about the booking she found me lots of different options with the flights and competitive on price - would highly recommend and will definitely be using her again - thank you ☀️
May 10, 2025
Reply from Hays Travel - Kate Platts
Thank you Sally for taking the time to leave such a lovely review, I look forward to helping you find your next adventure!
Kate has booked many holidays for me…
Kate has booked many holidays for me now, always getting me the best price, giving me recommendations on the best places to go and always finding me the best flights. I don’t have to ask Kate to do anything for me as it is all done before I have to! If I have any questions Kate is always on the other end of the phone to answer, even whilst I’m away!
May 7, 2025
Unprompted review
Reply from Hays Travel - Kate Platts
Thank you Chloe for taking the time to leave such a lovely review and for your continued support of my small business, it really does mean the world ;-)
Incredible service from start to…
Incredible service from start to finish. Kate answered all my questions & had completed things like booking seats & checking in before I even had to ask. I really couldn’t have asked for more and will certainly use Kate again in the future. Thank you so much, Kate.
May 4, 2025
Reply from Hays Travel - Kate Platts
Thank you so much Abi for your lovely review. I cant wait for you try this amazing hotel out, have the best time you two!!
Reply from Hays Travel - Kate Platts
My pleasure as always Alison :-) thank you so much for your continued support and for choosing me to book your amazing holidays with.
Kate is fabulous
Kate is fabulous. I have used Kate for the past few holidays as I am not confident when booking stuff like this. Kate s really quickly and is very understanding, inforative and helpful. I have so much confidence when booking with Kate
March 18, 2025
Reply from Hays Travel - Kate Platts
Thank you Julia for your lovely review, and for your continued support. My absolute pleasure to help as always :-)
Kate is such a lovely down to earth…
Kate is such a lovely down to earth lady who provided more than just help and advise on our recent holiday purchase. Time and effort above and beyond. Nothing was too much trouble.
March 17, 2025
Reply from Hays Travel - Kate Platts
Thank you Katie for taking the time to leave such a lovely review, another amazing family holiday to look forward to :-) Have a blast you 3!!
Reply from Hays Travel - Kate Platts
Thank you Paul for choosing to book your next holiday with me, your support really does mean the world. Have a fantastic holiday you 3 :-)
Booked with Kate for Summer hols
Contacted Kate to book our trip to Tenerife this summer. She was really helpful, knowledgeable and friendly. She made everything so easy and straightforward. And it’s great to know that Kate’s just a message away if I’ve got any questions or need more information. Thanks Kate ☺️
February 28, 2025
Reply from Hays Travel - Kate Platts
Thank you Rebecca for your lovely review and for choosing me to book your amazing holiday with. Have a blast you guys, i cant wait to see the pics ;-)
very friendly service
very friendly service, happy with everything sorted things very quickly. Kate was lovely and helpful will definitly use her again.
February 25, 2025
Reply from Hays Travel - Kate Platts
Thank you Lisa for your lovely review and for supporting my small business, it really does mean the absolute world :-) Have the best holiday you guys!
The whole experience was made very…
The whole experience was made very stress free. Katy could not have been more helpful or accommodating. She answered any questions I had and advised any changes to make to make more of our holiday experience
February 6, 2025
Reply from Hays Travel - Kate Platts
Thank you Nikola for taking the time to leave me such a lovely review, and for choosing me to help you find the most amazing surprise holiday for your daughter. If you have any questions at all, please do not hesitate to get in touch :-)
Our vacation was a huge success I…
Our vacation was a huge success I really appreciate your kind service and continual spirit of helpfulness. Thank you for all you did to make the trip wonderful xx
January 30, 2025
Reply from Hays Travel - Kate Platts
Thank you both for your continued support of my small business, it really does mean the world! Fantastic memories made and more to come.....here's to the next one! :-)
Reply from Hays Travel - Kate Platts
Thank you Pete for taking the time to leave a review, and for your support of my small business.....see you there!!!!
Kate platts was very attentive
Kate platts was very attentive, easy to deal with and efficient. Booked our holiday including disabled assistance in a timely manner. Kate had booked us two holiday already this month.
February 5, 2025
Reply from Hays Travel - Kate Platts
Thank you Kylie for your lovely review and for your continued support of my small business :-) Have a blast guys!!
Kate got us the holiday at the best…
Kate got us the holiday at the best price available half the price of another holiday company and that is what we like in Barnsley a good old bargain. the booking process was a dream and almost done by me texting her through my details. after that, the booking portal was very user-friendly and now we cant wait to go to on our trip.
January 30, 2025
Reply from Hays Travel - Kate Platts
Thank you Sam for taking the time to leave such a lovely review, and for choosing me to help you find the perfect bargain!! Any questions at all please do not hesitate to get in touch. Kate
Brilliant service we have used Kate a…
Brilliant service we have used Kate a few times no hassle straight forward and on point we will continue to use Kate has our travel agent for future holidays.
January 30, 2025
Reply from Hays Travel - Kate Platts
Thank you Ian & Zoe for your continued support, it really does mean the world :-)
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