Just booked another holiday with Kate at Hays Travel and once again she’s been absolutely amazing. She always goes above and beyond to find exactly what we’re looking for and makes the whole process s... See more
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We can’t thank Kate at Hays Travel enough for sorting out our trip to Krakow. From start to finish, she was friendly, efficient, and incredibly knowledgeable. Nothing was too much trouble—she listene... See more
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From start to finish Kate helped, advised and totally gave her all. We’ve just had the most delicious holiday on the Island of Ischia from flying, staying at the Hotel Terme Providence plus having wa... See more
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Kate Platts was amazing. She helped me chose the right place and hotel suitable for us. Polite and friendly throughout from the searching for the perfect hotel, payment and general chat about the p... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Kate Platts, S71, Barnsley, United Kingdom
- 1226691853
4.9
Excellent
219 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I have used Kate for the past few years…
I have used Kate for the past few years for my holidays and cant think of any1 else to use.She goes above and beyond to get you the best deal possible.Thankyou again for your hardwork
June 21, 2026
Would highly recommend Kate
Would highly recommend Kate, this is my 5th holiday she has booked for me. Quick and easy no hassle or stress.
June 20, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Kate goes above and beyond to find your…
Kate goes above and beyond to find your perfect holiday,even after work hours she is a gem,thankyou Kate.xxx
May 31, 2026
Reply from Hays Travel - Kate Platts
Aww your more than welcome Gail, i'm glad we finally got your dream holiday booked and you have something to look forward to xx
Always book with kate
Always book with kate. So easy no messing no hours of searching. Pleasure to book with everytime. Wouldn't book with anyone else now thankyou x
May 16, 2026
Reply from Hays Travel - Kate Platts
Thank you Dawn for booking another amazing holiday with me, we will have to re name you to Judith Chalmers soon lol x
Kate is the best at this field highly…
Kate is the best at this field highly recommend the best in the buisness 💯
May 28, 2026
Reply from Hays Travel - Kate Platts
Thank you Lee for choosing to book your holiday with me, and for taking the time to leave a review it really does mean the world :-) Have a fantastic holiday!!
Just booked another holiday with Kate…
Just booked another holiday with Kate at Hays Travel and once again she’s been absolutely amazing. She always goes above and beyond to find exactly what we’re looking for and makes the whole process so easy and stress-free. We’ve booked multiple holidays with her now and wouldn’t go anywhere else. Friendly, knowledgeable and genuinely cares about getting you the perfect trip. Can’t recommend her enough — thank you again Kate!
May 23, 2026
Reply from Hays Travel - Kate Platts
Thank you Ian & Sarah, i am so delighted to hear you had another amazing experience booking your holiday with me!. Thank you for your continued loyalty and kind words.
Kate x
Lovely lady and very helpful
Lovely lady and very helpful , nothing was too much trouble fir her
May 14, 2026
Reply from Hays Travel - Kate Platts
Thank you Kieron for booking your next holiday with me and for taking the time to leave a review. Your support means a lot to me and my small business :-)
Kate Platts was amazing
Kate Platts was amazing. She helped me chose the right place and hotel suitable for us. Polite and friendly throughout from the searching for the perfect hotel, payment and general chat about the place.
She made the whole process easy and was very professional.
Would 100% use kate again!
May 20, 2026
Reply from Hays Travel - Kate Platts
Thank you for sharing your wonderful feedback Danni! I truly appreciate your kind words. Have the best holiday guys!
kate
Using a personal Travel Consultant is my recommendation.
Kate is excellent at helping people to get the holiday
of their choice she is very supportive and has lots of patience.
May 7, 2026
Reply from Hays Travel - Kate Platts
Thank you Jenny & Tony for your lovely review and for booking with Kate Platts at Hays Travel. Your continued support really does mean the world :-)
Not the first time booking with Kate…
Not the first time booking with Kate and not the last. She a credit to Hays. She is so helpful and patient with that husband of mine. Thank you.
April 19, 2026
Reply from Hays Travel - Kate Platts
Hahaha Emma that made me laugh!! Thank you both for your continued support, it really does mean the world :-)
Prompt responses with options suggested…
Prompt responses with options suggested to suit our requirements
April 8, 2026
Lovley friendly lady found exactly wot…
Lovley friendly lady found exactly wot I wanted very helpfull with advice will definitely be using this lady in the future 10/10 x
April 8, 2026
Kate was very friendly and…
Kate was very friendly and knowledgeable with no pressure to book. Great experience
March 23, 2026
Reply from Hays Travel - Kate Platts
Thank you Pauline for your kind words! I am so glad you had a great experience and was able to get your dream holiday booked. Any questions at all, please do not hesitate to get in touch :-)
Kate was very helpful in finding us the…
Kate was very helpful in finding us the right holiday. We went from looking for a week away to a trip to Disney Paris. Nothing was too much trouble and Kate found us a great package at the right price. It’s great that all we need to do is show up at the airport as all the work is done for us ie: checking in, boarding passes sent etc. it’s a super service and would highly recommend.
March 28, 2026
Reply from Hays Travel - Kate Platts
Thank you Helen for taking the time to leave such a lovely review. I am sorry its not the dream holiday we had originally planned for but i have no doubt you are all having the best time at Disney :-) p.s i will get you to Vietnam this year if i have to fly you there myself! haha
excellent customer service
March 26, 2026
Reply from Hays Travel - Kate Platts
Thank you as always Alan & Susan for your continued support, it really does mean the world :-) another one to look forward to!
Kate was very helpful from start to…
Kate was very helpful from start to finish. She went above and beyond for me and my partner. Would absolutely recommend Kate to anyone. Will look forward to using Kate again in the future. Thankyou.
March 10, 2026
Reply from Hays Travel - Kate Platts
Thanks Ben, i appreciate your kind words! I am so happy to hear that you felt supported throughout your booking. I look forward to helping you again in the future.
Kind regards
Kate
Trip to Krakow and days trips to Auschwitz and the Salt Mines
We can’t thank Kate at Hays Travel enough for sorting out our trip to Krakow. From start to finish, she was friendly, efficient, and incredibly knowledgeable. Nothing was too much trouble—she listened to exactly what we wanted, found us the perfect options, and made the whole process completely stress‑free.
Highly recommended—if you need a holiday sorting, speak to Kate!
February 27, 2026
Reply from Hays Travel - Kate Platts
Thank you James for your kind review, and for your continued support of my small business. Have a fantastic trip guys!
P.S hope the Salt Mines dont tire the kids out too much lol
Kate always listens and is so patient…
Kate always listens and is so patient with me x
January 27, 2026
Reply from Hays Travel - Kate Platts
Thank you Ann for taking the time to leave me such a kind review. I am so happy to hear about your positive experiences with Kate Platts at Hays Travel.
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