Hays Travel - Kate Platts Reviews 

227
TrustScore 5 out of 5

4.9

Personal Travel Consultant Kate Platts, S71 Barnsley, GB


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Rated 5 out of 5 stars

This is the first time we have dealt with Hays and we couldn’t have asked for a more perfect service. Kate Platts is an absolute credit to this company. You really feel like you are the only customer,... See more

Rated 5 out of 5 stars

Used kate on a couple of occasions we found what we wanted sent her everything all done and booked within 10 minutes no stress this end payment link sent from kate quick and easy. Thanks again

Rated 5 out of 5 stars

Just booked another holiday with Kate at Hays Travel and once again she’s been absolutely amazing. She always goes above and beyond to find exactly what we’re looking for and makes the whole process s... See more

Company replied

Rated 5 out of 5 stars

Kate made this holiday booking absolutely effortless. I gave her all the details and within hours I had the prices and options I needed to make a decision. Will definitely be using her again in the... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Kate Platts, S71, Barnsley, United Kingdom

  • 1226691853

4.9

Excellent

TrustScore 5 out of 5

227 reviews

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4.9

All reviews

(227)

125,552 reviews in the last 12 months

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Rated 5 out of 5 stars

Kate is amazing she always gets our…

Kate is amazing she always gets our holidays perfect she’s very professional and goes above and beyond absolutely love her xxx

August 15, 2024
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Reply from Hays Travel - Kate Platts

Aww thank you Jo for your kind review. Told you we'd get it sorted one way or another!! cant wait to hear all about it ;-)

Rated 5 out of 5 stars

She was really prompt at getting back…

She was really prompt at getting back to me and she made the whole process simpler for us.

August 20, 2024
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Reply from Hays Travel - Kate Platts

Thank you Mel for taking the time to leave a review. It was my absolute pleasure helping you to find your next get away. Have an amazing holiday you guys!!

Rated 5 out of 5 stars

Great experience...

Great experience,good friendly service and very helpful finding the best deals.

July 5, 2024
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Reply from Hays Travel - Kate Platts

Thank you Rebecca for your lovely review and for supporting my small business, it really does mean the whole world :-)

Rated 5 out of 5 stars

Kate was excellent and helped us book…

Kate was excellent and helped us book the holiday we wanted at an affordable price

August 20, 2024
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Reply from Hays Travel - Kate Platts

Thank you Bernadette for your lovely review. What a holiday itinerary to look forward to, i cant wait to hear all about it ;0)

Rated 5 out of 5 stars

Absolutely brilliant from start to…

Absolutely brilliant from start to finish when booking any holiday with Kate so helpful and patient and takes all the hassle away wouldn’t go anywhere else

August 19, 2024
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Reply from Hays Travel - Kate Platts

Thankyou Joanne for your continued support, it really does mean the world to me and my little business. Cant wait to see the pics :-)

Rated 5 out of 5 stars

I had had my eye on a few hotels for my…

I had had my eye on a few hotels for my holiday when I made the choice Kate secured it quickly for me without me having to enter any details, all I had to do was pay.
Quick and easy!

July 24, 2024
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Reply from Hays Travel - Kate Platts

Thankyou Clare for taking the time to leave such a lovely review. Have the best time away guys :0)

Rated 5 out of 5 stars

Kate is fantastic

Kate is fantastic. Goes above and beyond her job role. She was able to fulfill a group booking, with a hefty discount for our family. Would highly recommend her.

July 27, 2024
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Reply from Hays Travel - Kate Platts

Thank you Sarah for your lovely review and for allowing me the pleasure of organising your family holiday for you. The countdown is on!!

Rated 5 out of 5 stars

Quick and fast replies to emails

Quick and fast replies, holiday booked. Nothing was too much hassle for Kate.

July 11, 2024
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Reply from Hays Travel - Kate Platts

Thank you Amy for taking the time to leave a review, now to get packing!! Have a fantastic holiday you 3 :-)

Rated 5 out of 5 stars

Great communication throughout with…

Great communication throughout with Kate, booked quickly with no problems thank you

July 11, 2024
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Reply from Hays Travel - Kate Platts

Thank you Christian for lovely review and for choosing me to help you book your next holiday. Have an amazing time you 4 :-)

Rated 5 out of 5 stars

Excellent service

Last 3 years I've booked my holiday through Kate Platts at Hays Travel and will continue to do so, she's helpful, gets us good deals and always gets back to me asap with any questions I have, I recommend her to family & friends.

July 9, 2024
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Reply from Hays Travel - Kate Platts

Aww thank you Donna for your continued support, it really does mean the world. As always, any questions please feel free to get in touch <3

Rated 5 out of 5 stars

Kate was brilliant

Kate was brilliant. Quick, efficient and also offered us alternatives to look at. Kate managed to beat the price we had found with Jet2. Will definitely look to book with her again.

July 5, 2024
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Reply from Hays Travel - Kate Platts

Thank you Katie for choosing me to help you book your lovely holiday. Have the best time you two ;-)

Rated 5 out of 5 stars

Kate found us a holiday to our budget…

Kate found us a holiday to our budget and the hotel looks lovely flights good I was changing a few things and nothing frazed Kate so good I will use Kate again well happy x

July 4, 2024
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Reply from Hays Travel - Kate Platts

Aww thank you Julie for your kind review, finding your next holiday was my absolute pleasure. Have a fantastic holiday you two :-)

Rated 5 out of 5 stars

Kate was very helpful

Kate was very helpful, answered all our questions fully and booked our holiday with ease.

June 11, 2024
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Reply from Hays Travel - Kate Platts

Thank you Margaret for your kind review, it really does mean the world :-) Have a fantastic holiday!

Rated 5 out of 5 stars

A friendly and professional service

A friendly and professional service. Kate couldn't do enough for us.

June 8, 2024
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Reply from Hays Travel - Kate Platts

Thank you Sue for taking the time to leave a review. Have the best holiday and of course, anniversary. Congratulations guys x

Rated 5 out of 5 stars
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Reply from Hays Travel - Kate Platts

Thank you Diane for taking the time to leave a review. Here's to a fabulous holiday ;-) any questions please do not hesitate to get in touch.

Rated 5 out of 5 stars

Kate is always quick at responding and…

Kate is always quick at responding and is so helpful. Any question I ask she always gets the answer. Nothing ever seems too much for her.

May 15, 2024
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Reply from Hays Travel - Kate Platts

Thank you Rachel for your lovely review, and for booking your holiday with Hays. As always please feel free to contact with any questions :-)

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing. Katie couldn’t help enough and absolutely done everything for us.. definitely recommend… Thankyou so much Katie your amazing this is the second time iv booked through you and definitely will be using you every time I book.

April 24, 2024
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Reply from Hays Travel - Kate Platts

Thank you Katie for your kind words and your repeat custom, it really does mean the world. 4 more sleeps!!!!!!

Rated 5 out of 5 stars

Kate was really helpful in finding my…

Kate was really helpful in finding my perfect holiday. I didn't give a strict criteria which I imagine made it harder for Kate when looking at holidays. Kate was very responsive and got back to me in a timely manner, even on the weekends. Kate worked within my budget and went above as well as working with me to find my holiday.

April 30, 2024
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Reply from Hays Travel - Kate Platts

Thank you Alisha for your lovely review. It was my absolute please in helping you find your perfect family holiday. Please feel free to contact me anytime with any queries or questions you may have :-)

Rated 5 out of 5 stars

Amazing customer service from kate who…

Amazing customer service from kate who found us a great deal on exactly what we were looking for, definitely recommend 5*

April 26, 2024
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Reply from Hays Travel - Kate Platts

Thank you Justine for your lovely review and for choosing me to book your special birthday holiday with. Let the countdown begin!

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