As always, the service was excellent, got exactly what we wanted at a great price and so much easier and quicker than doing it ourselves. Michaela was brilliant, advisors like her are the reason we AL... See more
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See what reviewers are saying
We visited the shop in Keighley , WestYorkshire. With an idea of the holiday we had thought of . Michaela was on hand and discussed the possibilities of what we wanted. She really knew her stuff and w... See more
Company replied
We were served by a very experienced member of staff. She was most helpful, friendly and knowledgeable. It was a challenge to get a relatively late booking which incorporated our preferences. We will... See more
Company replied
Elaine was so welcoming , friendly and helpful, ensuring that we could book the holiday we wanted. Hays looked after the booking process, a first rate service! We'll be back.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Airedale Shopping Centre, opposite Argos, BD21 3PF, Keighley, United Kingdom
- 01535 358504
4.9
Excellent
676 reviews
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Very informotive staff
November 26, 2025
Reply from Hays Travel - Keighley
Thank you for your lovely review we hope you have a fantastic holiday.
The consultant that i had the pleasure…
The consultant that i had the pleasure of dealing with was very helpful. I would recommend your shop
December 1, 2025
Reply from Hays Travel - Keighley
Thank you for your lovely review we hope you have a fantastic holiday
Reply from Hays Travel - Keighley
Thank you for your lovely review we are sure you are going to have a brilliant time
Michaela was a credit to your company
Michaela was a credit to your company
very friendly but also very professional
November 21, 2025
Reply from Hays Travel - Keighley
Thank you for your lovely review!! :)
Two very helpful ladies in our local…
Two very helpful ladies in our local Hays who were very attentive and made easy booking our holiday.
November 14, 2025
Reply from Hays Travel - Keighley
Thank you for your lovely review , I'm glad we have helped you to book you and your family a holiday to remember :-) Elaine
The staff are so helpful was called Izzy
The staff are so helpful. Takes all the stress out of booking a holiday. Leave it with them and they do all the hard work. They also get back to you super fast.
November 7, 2025
Reply from Hays Travel - Keighley
Thank you so much for your lovely review :)
Sales lady great
November 16, 2025
Reply from Hays Travel - Keighley
Thank you for your lovely review we hope you have a fantastic time
Friendly people and efficient
Friendly people and efficient. Kept things simple and straightforward.
November 7, 2025
Reply from Hays Travel - Keighley
Thank You for your lovely review and I hope your trip goes all ok :-)
Reply from Hays Travel - Keighley
Thank you very much for your review :)
Fantastic staff
Shaun was extremely helpful and was able to book our holiday for us over messenger, whilst we were actually already on holiday! Fantastic communication & hassle free!
November 5, 2025
Reply from Hays Travel - Keighley
Thank you very much for your review :)
Top class
A wonderful experience as always at the keighley branch,this time Elaine took care of me
Excellent,thank you
November 8, 2025
Reply from Hays Travel - Keighley
Thank you very much for your review :)
Elaine was so helpful and professional…
Elaine was so helpful and professional from answering the phone to ending the conversation at the end of my booking. She was happy to chat about her personal travel experiences and tips.
November 5, 2025
Reply from Hays Travel - Keighley
Good Morning Nicola ,thank you for you lovely review it was a pleasure to book you holiday :-) Elaine
Reply from Hays Travel - Keighley
Thank you very much for your review :)
Great service knowledgeable advise and…
Great service knowledgeable advise and a great price too.highly recommended
October 28, 2025
Reply from Hays Travel - Keighley
Thank you very much for your review :)
Elaine was absolutely fantastic in…
Elaine was absolutely fantastic in helping us book our holiday. She was so friendly and happy to help us in any way she could to make our holiday booking stress free.
November 1, 2025
Reply from Hays Travel - Keighley
Thank you very much for your review! :)
Brilliant
We cannot fault the service at the Keighley branch, Elaine was brilliant, a lovely, friendly lady that went out of her way to create the perfect trip for us, she was so patient and helpful, listened to everything we wanted and provided an excellent service, cannot wait for our 2026 adventure
October 26, 2025
Reply from Hays Travel - Keighley
Thank you so much Samuel , it was my pleasure to make you dream holiday come true :-)
Excellent service by the assistant
Excellent service by the assistant Michala. Wasn't rushed & found us exactly what we were looking for.
October 28, 2025
Reply from Hays Travel - Keighley
Thank you for your lovely review we hope you have a fantastic holiday
Staff very helpful would highly recommend
The staff at hays travel KEITHLEY very helpful and friendly we will always be back for more holidays thanks
October 19, 2025
Reply from Hays Travel - Keighley
Thank you for your lovely review we hope you have a fantastic time in Iceland
Reply from Hays Travel - Keighley
Thank you for your lovely review we hope you have a lovely holiday
Always a brilliant service at Hays…
Always a brilliant service at Hays Travel.
Great knowledge and friendly staff
October 12, 2025
Reply from Hays Travel - Keighley
Thank you for your lovely review we hope you have a fantastic cruise
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