As always, the service was excellent, got exactly what we wanted at a great price and so much easier and quicker than doing it ourselves. Michaela was brilliant, advisors like her are the reason we AL... See more
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We visited the shop in Keighley , WestYorkshire. With an idea of the holiday we had thought of . Michaela was on hand and discussed the possibilities of what we wanted. She really knew her stuff and w... See more
Company replied
We were served by a very experienced member of staff. She was most helpful, friendly and knowledgeable. It was a challenge to get a relatively late booking which incorporated our preferences. We will... See more
Company replied
Elaine was so welcoming , friendly and helpful, ensuring that we could book the holiday we wanted. Hays looked after the booking process, a first rate service! We'll be back.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Airedale Shopping Centre, opposite Argos, BD21 3PF, Keighley, United Kingdom
- 01535 358504
4.9
Excellent
676 reviews
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Reply from Hays Travel - Keighley
Thank you for your lovely review we hope you have a lovely holiday
Reply from Hays Travel - Keighley
Thank you for your lovely review we hope you have a fantastic holiday
happy travellers
We are a party of 4 travellers and booked our holiday at the same time.Although some of us had different requirements,Michaela was very helpful with finding accommodation to suit each of us. Thankyou so much.
October 3, 2025
Reply from Hays Travel - Keighley
Thank you for your lovely review we hope you have a fantastic holiday
Very friendly and very helpful 😊
October 5, 2025
Reply from Hays Travel - Keighley
Thank you for your review :)
The staff are so helpful and go above…
The staff are so helpful and go above and beyond 10 out of 10
September 22, 2025
Reply from Hays Travel - Keighley
Thank you for your lovely review we hope you have a fantastic time
Cannot be faulted!
Friendly, knowledgeable staff - we have booked here frequently and the staff know us and acknowledge this. Cannot be faulted.
September 28, 2025
Reply from Hays Travel - Keighley
Thank you for your lovely review we hope you have a fantastic holiday
Reply from Hays Travel - Keighley
Thank you for your lovely review we hope you have a fantastic holiday
Couldn't do enough for us ,pick us s…
Couldn't do enough for us ,pick us s good hotel
September 17, 2025
Reply from Hays Travel - Keighley
Thankyou for your kind review :)
Everything and every one
September 11, 2025
Reply from Hays Travel - Keighley
Thankyou for your review :)
Sorted my flight out quickly…
Sorted my flight out quickly efficiently and also insurance which I probably wouldn't have bothered with if Michela hadn't mentioned
September 17, 2025
Reply from Hays Travel - Keighley
thank you for your lovely review have a fantastic time
Nearly Always get what we are looking…
Nearly Always get what we are looking for when going into store
September 12, 2025
Reply from Hays Travel - Keighley
Thankyou for your review :)
Booked our holiday with Lorna at…
Booked our holiday with Lorna at Keighley. She was very helpful and informative. She helped us through the process of booking our holiday and explained all the steps along the way. Looking forward to our holiday and would recommend.
September 11, 2025
Reply from Hays Travel - Keighley
Thankyou for your kind review :)
Brilliant service as always that's why…
Brilliant service as always that's why I keep going back
September 7, 2025
Reply from Hays Travel - Keighley
Thankyou for your kind review :)
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Great hotel and excursions
September 6, 2025
Reply from Hays Travel - Keighley
Thanks very much for your review Sarah! :)
The girl who served us was absoulouly …amazing
The girl who served us was absoulouly amazing .she had a lot of patience and I have never been so happy booking with Hayes .
September 3, 2025
Reply from Hays Travel - Keighley
Thank you for your lovely review we hope you have a fantastic holiday
Special Cruise booking make easy
I feel it was made a lot easier with Hays Travel to book a cruise rather than trying to go it alone! Pleasant friendly staff!
August 17, 2025
Reply from Hays Travel - Keighley
Thank you for your lovely review we hope you have a fantastic trip
New York City - Shaun at Hays was fantastic and very…
Shaun at Hays was fantastic and very polite. He was very prompt with replying to my messenger messages. He got me a very good deal. We can't wait to go in our 2nd trip to New York in December 2026. Please say a big thank you to Shaun. Have a nice weekend.
Kind regards Sharon & Gary Sansom
August 30, 2025
Reply from Hays Travel - Keighley
Thank you for your lovely review we hope you have a fantastic holiday
Shaun was really helpful in stearing us…
Shaun was really helpful in stearing us in the right direction for our first cruise experience. He explained all the on board facilities
August 27, 2025
Reply from Hays Travel - Keighley
Thankyou for your lovely review :)
Super helpful and knowledgeable
Shaun was great, really knowledgeable and gave great advice. He took everything we asked for into consideration- especially budget! - and we managed to book a great holiday for next year.
August 24, 2025
Reply from Hays Travel - Keighley
Thank you for you lovely review , I hope you have a lovely Holiday :-)
Really helpful
The manager was most helpful, and went to a great deal of effort to find a cruise which met our requirements.
August 24, 2025
Reply from Hays Travel - Keighley
Thank you for you lovely review , I hope you have a lovely Cruise :-)
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