As always, the service was excellent, got exactly what we wanted at a great price and so much easier and quicker than doing it ourselves. Michaela was brilliant, advisors like her are the reason we AL... See more
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See what reviewers are saying
We visited the shop in Keighley , WestYorkshire. With an idea of the holiday we had thought of . Michaela was on hand and discussed the possibilities of what we wanted. She really knew her stuff and w... See more
Company replied
We were served by a very experienced member of staff. She was most helpful, friendly and knowledgeable. It was a challenge to get a relatively late booking which incorporated our preferences. We will... See more
Company replied
Elaine was so welcoming , friendly and helpful, ensuring that we could book the holiday we wanted. Hays looked after the booking process, a first rate service! We'll be back.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Airedale Shopping Centre, opposite Argos, BD21 3PF, Keighley, United Kingdom
- 01535 358504
4.9
Excellent
677 reviews
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Really helpful
The manager was most helpful, and went to a great deal of effort to find a cruise which met our requirements.
August 24, 2025
Reply from Hays Travel - Keighley
Thank you for you lovely review , I hope you have a lovely Cruise :-)
Chantelle was amazing very easy to talk…
Chantelle was amazing very easy to talk to told us everything answered all questions very good experience
August 21, 2025
Reply from Hays Travel - Keighley
Thank you for your lovely review we hope you have a fantastic cruise
Michael did a great job finding us…
Michaela did a great job finding us just the holiday we were looking for. She showed great patience while we struggled to make our minds up. Nothing seemed too much trouble providing a first class service
August 17, 2025
Reply from Hays Travel - Keighley
Thank you for the lovely review have a fantastic holiday
Chantelle was brilliant
Chantelle was brilliant! Really friendly and professional. Nothing was too
Much trouble. They are great at Keighley Hayes ( there was 10
Of us booking)
August 17, 2025
Reply from Hays Travel - Keighley
Thankyou for this lovely review , we hope you all have a great cruise :)
Reply from Hays Travel - Keighley
Thank you very much for your review :)
Elaine went above and beyond to try and…
Elaine went above and beyond to try and secure us the holiday we really wanted.
August 2, 2025
Reply from Hays Travel - Keighley
Thanks very much for your review Andrew :-) Have a lovely Holiday
All the staff are very patient and…
All the staff are very patient and informative with everything we need to know or any questions we may have and in helping us find the right holiday for our needs.
August 12, 2025
Reply from Hays Travel - Keighley
Thank you for your lovely review we hope you have a fantastic holiday
The lovely gentleman at Hays in…
The lovely gentleman at Hays in keighley was so helpful polite and helped me book a holiday that would suit both myself and my son . I shall definitely be going back in for my next holiday
July 28, 2025
Reply from Hays Travel - Keighley
Thank you for your lovely review we hope you have a fantastic holiday
Last minute holiday
Elaine found us a great last minute holiday and gave us some good information about the area, bars restaurants and site seeing
August 3, 2025
Reply from Hays Travel - Keighley
Thank You for your lovely review . Have a lovely holiday in my Favorite Island .Elaine :-)
Well done Keighley staff again
Keighley staff are always well informed, polite and helpful
August 10, 2025
Reply from Hays Travel - Keighley
Thank you very much for your review Andrew! :)
Cruise and stay
Spoke with Shaun over messenger to ask about the holiday before we went to shop to book the cruise and stay.He was really good nothing to much trouble explaining everything and recommend accommodation in Corfu couldn't fault our experience 100 percent would recommend hays travel. Thanks Shaun x
August 10, 2025
Reply from Hays Travel - Keighley
Thank you very much for your review Michele, I will pass your feedback on to Shaun when he is in :)
Reply from Hays Travel - Keighley
Thank you for your lovely review we hope you have a fantastic holiday
We always find staff very helpful…
We always find staff very helpful especially Michaela who always looks after us very well
August 1, 2025
Reply from Hays Travel - Keighley
Thank you for your lovely review we hope you have a fantastic time in Malta.
Excellent travel agents
Chantelle was lovely- very knowledgeable and nothing was too much trouble. Very happy with the service provided.
August 2, 2025
Reply from Hays Travel - Keighley
Thankyou for your kind review :)
Alisha in Keighley branch was very…
Alisha in Keighley branch was very helpful. Only went in for a brochure but she told me about a travel event that week.
She was very helpful and emailed me different options. There were a few incentives to book but I liked the fact that she wasn't too pushy. I needed to consider all the options and weigh up the different trips. There was a lot of choice so having time without being bombarded was good. She also pr ok vided advice on where to get help locally to source visas etc.
July 25, 2025
Reply from Hays Travel - Keighley
Thank you very much for your lovely review, I will pass your feedback onto Alisha when she is next in branch :)
Reply from Hays Travel - Keighley
Thank you for your lovely review we hope you have a fantastic holiday.
Staff very friendly and helpful always…
Staff very friendly and helpful always book with hays have booked a holiday
S this year and saffron have always been very helpful
July 25, 2025
Reply from Hays Travel - Keighley
Thank you for your lovely review we hope you have a fantastic holiday
Alisha has recently been advising and…
Alisha has recently been advising and looking at different holidays for us. Excellent customer service and great knowledge
July 17, 2025
Reply from Hays Travel - Keighley
Thankyou for your lovely review :)
When we booked our holiday the lady was…
When we booked our holiday the lady was absolutely brilliant , she got us fast track as my daughter has lot issue , which it brilliant for my daughter , made booking so easy , went got holiday insurance, they was great with that aswell , we alway book with hays so helpful and give you best advice possible when needed
July 23, 2025
Reply from Hays Travel - Keighley
Thank you for your lovely review have a fantastic holiday
Reply from Hays Travel - Keighley
Thank you for your review Valerie :)
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