Hays Travel - Keighley Reviews 

Very helpful and michaela who booked our holiday in the Keighley branch went above and beyond to help pick out the best suited break for us. We knew we were in the best hands! Top notch service and all with a big smile! Thank you

Excellent assistance provided by your sales assistant thank you

Elaine helped me and 8 friends book our holiday and was so patient and genuine and helpful. i appreciate her staying past closing time to make sure we had everything sorted and being so clear through the whole transaction. perfect customer service even tho there were so many of us and it got a little chaotic.

Individual service experience tailored to my needs .
Shaun had experience of the ship and had been to the resort.
He was very helpful,efficient and friendly.

Staff listened to our requirements and efficiently dealt with them , found the staff very helpful and pleasant.

I usually book all my holidays on line but as Krakow was going to be a different experience than a beach holiday, I sought the help of Hays. Chantelle was really good and knew exactly what we were looking for. She was friendly and helpful, whilst being professional.

Amazing cluster service as always, this year Shaun at Keighley helped me to find an all inclusive 10 night trip for a family of 6. After visiting the store and leaving him with the picky details of where to travel I left feeling confident that after being unorganised this year we could be in safe hands at Hays.
Shaun kept in touch and worked with me and around my work commitments to secure a booking that suited well.
He was able to do everything over the phone which was very convenient and I am please with the outcome. He was able to price match saving me a significant amount of money.

Wouldn't hesitate to recommend, amazing customer service, highley accomating for complex situations, great communication and determination to get us on holiday for summer.

You always get excellent service at Hays in Keighley. They are all so friendly and helpful and will go out of their way to get you the best deal they can.

Would definitely recommend them

Shaun at the keighley shop was very informative and very helpful when we booked our holiday. Please tell him thank you very much again

As a first timer requiring good advice and information about my city break in September Alisha at Keighley branch has been incredibly helpful.

The staff where all so friendly and polite, Chantelle who’s desk I went to was lovely and helpful. I had a hotel in mind and just wanted to be reassured that it was good in reviews and the area and things, which she had a look at and reassured me that it is a family favourite and loads to do in the area. I completed the sale and was very happy with the service :) and can’t wait to go on my holiday next year

Alisha was very helpful and patient throughout my booking.

Very efficient service

Very helpful and talked us through all the holiday and flights listed to what we wanted
Apologised for the wait as she was busy dealing with other customers

Michaela was efficient, professional and helpful with our booking.

Michale and college were really helpful.
Totally satisfied ,we will be back.

The girl was very helpful and professional. She answered all our questions.