Hays Travel - Killingworth Reviews 

Staff are lovely and friendly always a nice welcome
Knowledgeable and helpful

We managed to get all our wishes met when booking a short break
They staff were great, both friendly and helpful

Booked a holiday to Thailand through Hays travel Killingworth with the lovely Ali!! She was amazing!! She couldn’t have done enough for us!! She organised everything for us!! We wanted to do this ourselves but didn’t have a clue where to start!! We give Ali destinations where we wanted to go and she came back with what we wanted!! She was so helpful and so chatty which was lovely!!..we would definitely recommend Hay’s travel as we book through them a lot but we would definitely recommend Ali as your travel agent!! She was so amazing and so friendly!!…but most of all she listened to what we wanted and catered for us for our holiday !!

Lovely staff easy to book with them

Excellent experience as always 🙂 Tia was great at booking our holiday to make sure it suited our requirements, lovely and friendly with lots of patience 🙂 thank you 🙂

Also a mention to Ali for helping with a previous enquiry very thorough and emailed information to us when requested 🙂
I always find I have a great experience here and always recommended to others 👍
Thank you again girls 😊

very happy with service, exactly what i wanted and the staff were amazing!

Helpfully friendly and very knowledgeable would recommend

Always happy to book with hays the staff are all great Beth looked after us on Monday and was very helpful and knowledgeable and made us feel at ease

Have found Hays Travel to be a very informative organisation keeping us up to date with ongoing ventures eg recent shared presentation with Newmarket Holidays. As a result this encouraged the booking of another holiday to South America through your Killingworth branch where we always enjoy and receive a totally professional and friendly service from Lyndsey and the rest of the staff. They are all a credit to your company. Many thanks John

Lynsey was top class as always can’t wait for our hols !

Ali always takes time with us to make sure we get what we are looking for!

Julie was very helpful in giving us all the info we needed and the whole process went very smoothly once again .
Having used Hays for many years I would highly recommend them for their professional attitude.

I would highly recommend Hays Travel and especially Lynsey and Stephanie, who have both gone above and beyond to help us book our New York trip.

We had quite a few issues along the way with quotes, flight availability and prices changing, and at times it felt like we were getting nowhere. However, the girls never gave up. They worked incredibly hard to find us exactly what we wanted and kept searching until they found the right package for us.

Stephanie even managed to secure free baggage for us, which was a lovely extra and very much appreciated. Nothing was too much trouble, and throughout the whole process they were friendly, patient, professional and determined to get us the best deal possible.

I’ve booked many trips with this branch over the years and also have a Mexico holiday booked with them. The service is always outstanding, and that’s why I keep coming back.

Thank you, Lynsey and Stephanie, for all your hard work. You are a credit to Hays Travel. I wouldn’t hesitate to recommend this branch to anyone looking to book their next holiday.

Excellent customer service. Good communication giving you all the information you require. Nothing is too much bother, all killingworth staff go the extra mile to help.

We went to have a look at some holiday destination not knowing where we would like to go .
The manageress could not have been more helpful she spent a lot of time with us to make sure we had the wright package. Definitely will use hay again

Excellent service and attention to detail yet again from Beth, would highly recommend.

We Always use hays at killingworth the staff are very helpfull and help in any way they can to get you the holiday you want
great service all round!

The staff member (Rachael) was very patient and helpful as we pondered what holiday was best for us. She was very attentive.

Stephane was amazing she took her time to find us what we were looking for, never felt rushed and she was very helpful

I made the mistake of revealing my maximum budget.
My restrictions were a specific date +/- 2 days, less than I hour from the airport, close to tavernas and shops and not too hilly.
The options provided started at my maximum and went up. The only option to reduce the price was to reduce the holiday from 14 to 11 days. I was too late and wanted the most expensive dates!
I declined the offers and went to another Travel agent.
Within 10 minuted I had several options - all meeting my criteria.
After checking relevant local information data, I booked my option. All with 30 mins.
AND I was more than £800 below the limit supplied to the Hays agent.
So much for her claim "we're independent so we are not tied in and can get the best deals available!"
I'm glad I declined the Coffee offered at the start.