Gemma, was brilliant getting flights and our preferred accommodation for a multi city holiday to Canada. The price was better than booking on line so gold stars all around!!
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Gemma, was brilliant getting flights and our preferred accommodation for a multi city holiday to Canada. The price was better than booking on line so gold stars all around!!
Company replied
Super friendly staff who can’t do enough to help. Very efficient and found exactly what I needed. Always just as excited for my holidays as me. The girls are always so helpful my son has started to bo... See more
Company replied
Explained to Stephanie we were wanting to do a river cruise and had done some research and knew which one we wanted to do. She brought up the details and shared her experience of river cruising. She w... See more
Company replied
We received excellent service (as always!) at Hays Travel, Killingworth. Also we were pleased to be given some good advice about booking aeroplane seats which will probably result in us saving some mo... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Unit 8 The Killingworth Centre, NE12 6YT, Killingworth, United Kingdom
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We booked with Stephanie who bless her spent 2 hours finding exactly what we were looking for. Great service highly recommend.

Reply from Hays Travel - Killingworth
It was a relaxed atmosphere in a friendly environment. Julie was very patient with us and made sure we were clear about everything before we booked. She explained everything clearly for us.

Reply from Hays Travel - Killingworth
Hi! Once again we have booked our summer and winter holidays with Hays! I wouldn't go anywhere else!
As things are at the moment with the war in Iran and the cost of fuel, i was a little hesitant to book anything!
However, I came into the Killingworth branch where we have booked our holidays for the last 3 years since we moved here! I was seen by Gemma who we have booked with before and she put my mind at ease! We talked through the situation at the moment and I decided to go ahead! Gemma is just lovely, as are all the girls! I booked 2 holidays, one for July n one for November! I will be paying monthly for the November holiday, at no extra cost, which is great!
Being the dinosaur I am, I have all my paperwork printed off for me, and calls when my tickets are ready for collection! 😄
I also have a Hays travel card which is great and accepted wherever we go, and I always take euros with me too which I get when I collect my tickets!
I cannot fault the friendly help and guidance I always get from the girls in Hays and want to say another big thank you for your help this time! 😃
See you all again soon Erica 🌞😎

Reply from Hays Travel - Killingworth
Excellent service to book hotel and flight
Excellent currency exchange rates

Reply from Hays Travel - Killingworth
Great Service.
Booked holiday with hubby for a week away in April to Benidorm, Sharon was most helpful in looking for good deals, also priced matched the holiday saving us some money.

Reply from Hays Travel - Killingworth
Really helpful looking for a holiday … Julie was Amazing .. really relaxed and took time to find out what sort of holiday we were looking for .

Reply from Hays Travel - Killingworth
Another holiday booked and sorted with the usual professionalism Hays always give.

Reply from Hays Travel - Killingworth
Ali was very efficient and polite whilst making our booking

Reply from Hays Travel - Killingworth
Brilliant staff, so helpful and patient with us as we had our 2 year old with me. They listened to what we where after and found us an amazing family holiday at a great price.

Reply from Hays Travel - Killingworth
Excellent customer service ,very knowledgeable about places and taking time to find the right one for you

Reply from Hays Travel - Killingworth
Hays travel killingworth always give good helpful advice and always try to deliver a competitive price.All the staff are friendly and knowledgeable.

Reply from Hays Travel - Killingworth
Very helpful & took time to check details important to our booking needs

Reply from Hays Travel - Killingworth
We have had excellent service from Stephanie, she was very knowledgable about the resort that we were looking at. While we were booking she gave us all of the relevant information for airport parking and took note of requests that we had.

Reply from Hays Travel - Killingworth

Reply from Hays Travel - Killingworth
Thank you Tia for helping us with our holiday to Denmark Legoland for our 65th birthday celebrations. You managed to get a really good package together even though it wasn't a straightforward task! Thanks for your patience and friendliness.

Reply from Hays Travel - Killingworth
I was made to feel very welcome and all my questions were answered as to where I thought I would like to go on holiday they came up with some great alternatives that I hadn’t thought about plus the
Difference between the different airlines

Reply from Hays Travel - Killingworth
We always book with Hayes Travel the girls are amazing and more like friends.
Julie set the holiday up for us and Lynsey booked it
Thanks again both,we appreciate it.

Reply from Hays Travel - Killingworth
Thank you Lindsey!! Fabulous as ever and you make everything so simple and enjoyable!!

Reply from Hays Travel - Killingworth
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