Girls are always glad to see you nothings ever to much trouble. The shop has a gorgeous atmosphere its like a little family. Genuinely wouldn't go anywhere else to book our holidays. Sam in the kirkby... See more
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See what reviewers are saying
Amazing experience in hays travel Kirkby Wasn’t sure what hotel to book the knowledge from Sam helped me so much booking my holiday helped me loads x
Company replied
I was extremely happy with Charlotte at the kirkby shop. She was extremely helpful & professional. She spent time & patience getting me the right holiday .I would highly recommend her & this shop to... See more
Company replied
Lucy was lovely, very friendly, informative and knowledgeable about our request. Lucy was great, she explained things in depth, and was more than helpful. Her colleague, was also advisable and infor... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
19 St. Chad's Parade, L32 8RD, Kirkby, United Kingdom
- 01514386596
4.9
Excellent
956 reviews
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Reply from Hays Travel - Kirkby
Michael,
We appreciate you taking the time to leave us this great review; we are so happy you found our staff helpful.
Hays Travel
Excellent service
Excellent service, knowledgeable and extremely helpful. Have used this branch before and have booked again today. Would highly recommend. Thank you
January 27, 2026
Reply from Hays Travel - Kirkby
Customer,
We appreciate your kind words and are so happy to hear about your excellent experience with our team's knowledge and helpfulness. We look forward to assisting you again!
Hays Travel
Great service Megan was really helpful
Great service Megan was really helpful. Thanks
January 16, 2026
Reply from Hays Travel - Kirkby
Consumer,
We appreciate you taking the time to leave us such a great review! We're so happy to hear that you found our service helpful.
Hays Travel
Staff members very helpful and…
Staff members very helpful and knowledgeable really happy with my experience.
January 22, 2026
Reply from Hays Travel - Kirkby
James Langstaff,
We appreciate you sharing your experience! We are so happy to hear our staff were so helpful and knowledgeable to you.
Hays Travel
Very fast response
Very fast response, efficient and polite staff, got the deal I wanted thank you guys
January 22, 2026
Reply from Hays Travel - Kirkby
Mrs Perry,
We appreciate you taking the time to leave us a review! We are so happy to hear you received great service and a deal you wanted.
Hays Travel
I booked 2 holidays recently with Sam…
I booked 2 holidays recently with Sam at the Kirkby branch. My daughter has previously booked a holiday with her too. She has worked in the travel industry for many years as I've booked past holidays with her. She is very knowledgeable, very friendly and always has a smile. Nothing is too much trouble for her.
January 19, 2026
Reply from Hays Travel - Kirkby
Pauline,
We appreciate you taking the time to share your kind words. It's great to hear that your booking experiences have been so positive and that our team member's expertise and friendly service have been helpful.
Hays Travel
Hays Travel Kirkby …
Hays Travel Kirkby L have used this travel agency a number of times and have always had great customer service Megan found me a great deal and was very helpful in explaining other things
January 20, 2026
Reply from Hays Travel - Kirkby
Mr Robert Edgar,
We appreciate you taking the time to leave us such a complimentary review! We're so glad that you've consistently received great customer service and found a great deal.
Hays Travel
Reply from Hays Travel - Kirkby
Paula Pierce,
We appreciate you taking the time to share your positive experience with us; thank you so much for your continued support.
Hays Travel
Reply from Hays Travel - Kirkby
Anthony Dalton,
We appreciate you taking the time to leave us such wonderful feedback; we are so happy to hear that you found our information helpful and quick.
Hays Travel
Because Hays done all the work.
January 18, 2026
Reply from Hays Travel - Kirkby
Customer,
We're glad you had a great experience. We appreciate you letting us know about your positive interaction.
Hays Travel
Reply from Hays Travel - Kirkby
JoanneFitzsimmons,
We appreciate you sharing your positive experience with us; we're so happy to hear our staff was helpful and knowledgeable!
Hays Travel
Brilliant Charlotte got me a great trip…
Brilliant Charlotte got me a great trip to Prague, and as she’s been before she enlightened me of the place very satisfied again Charlotte is a lovely person and always helpful 10/10
January 15, 2026
Reply from Hays Travel - Kirkby
Louise,
We're happy to hear that you had a great experience booking your trip to Prague. We appreciate your kind words and are pleased we could help you plan your holiday!
Hays Travel Kirkby
Reply from Hays Travel - Kirkby
Mrs Armstrong,
We are so happy to hear that our team provided such helpful support! We appreciate your positive feedback very much.
Hays Travel Kirkby
Great friendly service as always
Great friendly service as always
I like to give Hays travel the option to find me. A holiday , and yet again they succeeded , everything was completed straight away with our holiday plans on place
Thankyou Alice and Francine xx
January 10, 2026
Reply from Hays Travel - Kirkby
Lynda Nunnen,
We're so happy we could find you another amazing holiday! It's great to hear that everything was completed quickly and efficiently. Thank you for your continued trust in us.
Hays Travel Kirkby
I called in to the Kirkby shop for a…
I called in to the Kirkby shop for a bit of advice on a cruise Chantelle who works there was so knowledgeable and helpful no pressure to book and found me a brilliant deal which I booked I always book with Hays Travel my opinion I like that everything is taken care of .
January 9, 2026
Reply from Hays Travel - Kirkby
Angie Fields,
We appreciate you taking the time to share your experience. We're happy to hear that you found our team member so knowledgeable and helpful and that you secured a brilliant deal. We value your continued business.
Hays Travel
Lovely staff who care to make sure that…
Lovely staff who care to make sure that you are happy
January 8, 2026
Reply from Hays Travel - Kirkby
Paul Critchley,
We appreciate you taking the time to leave us such a wonderful review. We are so happy to hear you felt cared for by our staff.
Hays Travel
Although we knew what we wanted and…
Although we knew what we wanted and have been before to this resort , we found the assistant very helpful we have never booked with this travel agent before we will book our next holiday with Hayes travel
January 8, 2026
Reply from Hays Travel - Kirkby
Mr Simpson,
We appreciate you taking the time to leave us a review. We're so glad to hear that you found our assistant helpful and will book with us again.
Hays Travel
I would recommend booking trough Hays…
I would recommend booking trough Hays Travel.
Great customer care.
Nicola, the Hays Team Member who delt with my booking was very friendly polite and helpful,
Nicola explained in detail everything regarding the Holiday.
January 8, 2026
Reply from Hays Travel - Kirkby
Mr Dave Worrall,
We appreciate you recommending us! We're happy to hear that you experienced great customer care and that our team member was friendly, polite, and helpful while explaining your holiday details.
Hays Travel
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