The Store manageress Katie is so knowledgeable about her job. We have booked many a holiday with her & it's always been a first class service, I wouldn't book anywhere else. Yours sincerely Mr Paul... See more
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Joshua was so knowledgeable from start to finish. We definitely didn’t make things easy for him with all of our requests, but he took the time to understand exactly what we were looking for and fo... See more
Company replied
Hays at Kirkham in Lancashire are always super-helpful and you always feel that you are getting a great deal from them. Very friendly too!
Company replied
Absolutely 1st class service from Claire over the phone & emails, matched our search on Jet2s app & so easy to book over the phone with just a few details to secure the live deal then went to Kirkham... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4 Poulton Street, PR4 2AB, Kirkham, United Kingdom
- 01772970494
4.9
Excellent
346 reviews
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The travel rep Wayne was so helpful-…
The travel rep Wayne was so helpful- it's the second time we have booked with him at Hays Travel and we have been impressed with him on both occasions.
Great guy!!
June 29, 2025
Reply from Hays Travel - Kirkham
Thanks so much for the lovely review! We're really glad to hear Wayne made such a great impression. We’ll make sure he sees your kind words, Thanks again for taking the time to share your experience.
Reply from Hays Travel - Kirkham
Thank you so much for the review! We're thrilled to hear our staff was able to help and get everything sorted just the way you wanted. It was a pleasure assisting you, and we hope to see you again soon!
Perfection
Perfection easy to book , polite and curtious , very knowledgeable , I have already recommended to friends and family to book via hays travel
June 22, 2025
Reply from Hays Travel - Kirkham
Thank you for your kind words and for recommending us to your friends and family.
We look forward to helping you all find your next holidays.
Many Thanks, Daniel.
Reply from Hays Travel - Kirkham
Thank you for your comment, I'm glad you found us knowledgeable and patient.
Many Thanks, Daniel
The advisor listened to my requests to…
The advisor listened to my requests to achieve the holiday I wanted.
June 24, 2025
Reply from Hays Travel - Kirkham
Thank you so much for your lovely comment, I'm glad we managed to get the holiday you wanted.
Many Thanks, Daniel
Excellent customer service from Wayne
Excellent customer service from Wayne, will definitely be booking again with Hayes Travel, Kirkham.
June 5, 2025
Reply from Hays Travel - Kirkham
Thank you so much for your lovely comment and you patience at the time of booking. I really hope you enjoy your cruise when it comes. Wayne
Great experience!
Wayne at the Kirkham office was lovely! Patient, good sense of humour and helpful. He spent time finding out what we wanted and then searched to fulfill our criteria.
His attitude and professionalism was second to none. Thank you.
May 28, 2025
Reply from Hays Travel - Kirkham
Thanks so much for the lovely review! We're really glad to hear Wayne made such a great impression. We’ll make sure he sees your kind words—he’ll be chuffed! Thanks again for taking the time to share your experience.
Great / Friendly Service
Mollie was great in helping us arrange a trip to Rome followed by a cruise. She was friendly and very efficient in arranging everything. Have used Hays several times and never let us down.
Thanks and will come back to book the next holiday!
May 13, 2025
Reply from Hays Travel - Kirkham
Thank you so much for the wonderful feedback! It was a pleasure helping you plan your trip to Rome and the cruise. I'm so glad everything went smoothly for you! I can’t wait to help you with your next adventure. Don’t hesitate to reach out when you’re ready to book again! 😊
Wayne was excellent
I didn't mind having to go to the Blackpool location. Wayne was excellent, he made sure we got the best deal on a cruise and did apologise for the delay in completing the booking.
May 4, 2025
Reply from Hays Travel - Kirkham
Thank You Deborah for your kind words, I am so glad we got it all booked for you and I hope you enjoy your cruise. I look forward to seeing you again for your next holiday. Wayne
Great service! Fast and easy
Great service in store by a man in the travel money booth called Adam. He was a great help, will always go to Kirkham now for my money. It was so easy
April 13, 2025
Reply from Hays Travel - Kirkham
Thank you so much for the fantastic review! We're thrilled to hear Adam at the travel money booth provided such great service – we'll be sure to pass on your kind words. We're glad your experience was easy and enjoyable, and we look forward to welcoming you back to Kirkham again soon!
Reply from Hays Travel - Kirkham
Thank you so much for your kind words! We're thrilled to hear you had a great experience. It was a pleasure assisting you, and we're always here if you need anything in the future!
Had a great experience in our Kirkham…
Had a great experience in our Kirkham branch, I went in to look at booking a week away, and Wayne the assistant manager, came up with lots of great ideas for the budget we had. All booked smoothly and even listened to my requests to make the holiday extra special for our Anniversary, he emailed the Hotel for me to arrange this. All in all a great day.
April 10, 2025
Reply from Hays Travel - Kirkham
Thank you so much for your fantastic review! We're thrilled to hear that Wayne provided you with such helpful and knowledgeable service. We hope you have an amazing time in Lanzarote and look forward to assisting you again in the future.
Kirkham office was fantastic
Kirkham office was fantastic , really helpful . Just wondering though when my son spoke to your Lytham office they wanted nearly £100 a person more , very strange as its the same company 🤔
Is the the famous Lytham price scam ??
April 3, 2025
Reply from Hays Travel - Kirkham
Thank you, We are so glad to hear you had a great experience! In regards to the Lytham branch, we have access to so many suppliers that the quote may have been from a different supplier than Kirkham quoted. Prices are live so can change all the time. Kind regards - Paige :)
All staff at Kirkham branch were…
All staff at Kirkham branch were friendly and helpful.
March 30, 2025
Reply from Hays Travel - Kirkham
Hi Victoria, Thank you for the lovely comments, I am so glad you found the team friendly and helpful. Hopefully we will see you again soon to book your next holiday. Wayne
Staff checked all options for us.
March 19, 2025
Reply from Hays Travel - Kirkham
Thank you for the wonderful review! We're glad our staff could assist you in exploring all options. We appreciate your feedback and look forward to serving you again!
Just booked a weeks break in Santorini…
Just booked a weeks break in Santorini through Hays in Kirkham. Paige could not have been more helpful and knowledgeable .Thank you .Would strongly recommend
March 24, 2025
Unprompted review
Reply from Hays Travel - Kirkham
Thank you so much for your fantastic review! We're thrilled to hear that Paige provided you with such helpful and knowledgeable service. We hope you have an amazing time in Santorini and look forward to assisting you again in the future. Your recommendation means a lot to us!
Easy to use
Easy to use. Very helpful member of staff (Paige). Perfect balance between professionalism and friendliness.
March 9, 2025
Reply from Hays Travel - Kirkham
I am so glad you had an enjoyable booking experience, thank you for your kind review :) - Paige
I'm very pleased with the service I was…
I'm very pleased with the service I was given everyone was very helpful
March 6, 2025
Reply from Hays Travel - Kirkham
We appreciate your positive feedback and are glad you chose Hays Travel Kirkham for your travel needs. Thank you for booking with us.
Reply from Hays Travel - Kirkham
Thank you for your wonderful review! We're so glad to hear that our staff were helpful during the booking process :)
Reply from Hays Travel - Kirkham
We’re so glad to hear that Mollie provided great service. We’ll be sure to pass along your kind words to her! We truly appreciate your support and look forward to serving you again soon!
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