Hays Travel - Larne Reviews 

367
TrustScore 5 out of 5

4.9

22 Main Street, BT40 1SS Larne, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Nice pleasant experience. Girls very helpful. Didnt rush even when people were waiting. Explained everything, nothing a bother. Have booked several trips at Hays. Will keep going back.

Company replied

Rated 5 out of 5 stars

Catherine is great to book with in Larne branch and has been booking my holidays for last 3/4 years in branch. She goes the extra mile for us.

Rated 5 out of 5 stars

After doing a bit of groundwork over the weekend, after speaking with Katie, we returned to Hays Travel, Larne on Monday. We continued our chat with Naomi, who was very helpful changing the hotel a... See more

Company replied

Rated 5 out of 5 stars

Deciding on a cruise was an experience we discussed and researched over a period of weeks. The Hays staff worked with us in the Larne Office where we had booked a cruise previously. On the day for our... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 22 Main Street, BT40 1SS, Larne, United Kingdom

  • 02828898577

4.9

Excellent

TrustScore 5 out of 5

367 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(367)

126,693 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

First time booking with this Agency…

First time booking with this Agency must say very helpful and prompt.
Happy to book with them again and thanks to Carla at the Larne branch for her assistance.

January 27, 2026
Hays Travel - Larne logo

Reply from Hays Travel - Larne

Thank you for your lovely review. We hope you have a great holiday :)

Rated 5 out of 5 stars

I have always had Kathleen at larne she…

I have always had Kathleen at larne she is brilliant always gets me great deals very good at her job and a pleasure to talk to

January 27, 2026
Hays Travel - Larne logo

Reply from Hays Travel - Larne

Thank you for your lovely review. We hope you have a great holiday :)

Rated 5 out of 5 stars

Lanza2026

Friendly staff,very informative and made my booking very easy

January 26, 2026
Hays Travel - Larne logo

Reply from Hays Travel - Larne

Thank you for your lovely review. We hope you have a great holiday :)

Rated 5 out of 5 stars

Informative

Informative, meeting our needs, no sales pressure. Impressed.

January 25, 2026
Hays Travel - Larne logo

Reply from Hays Travel - Larne

Thank you for your lovely review. We hope you have a great holiday :)

Rated 5 out of 5 stars

Perfect

Friendly, Fast, efficient service. I had already seen the deal I wanted online so the lovely young lady was able to sort it for me very quickly! Great service and great price

January 23, 2026
Hays Travel - Larne logo

Reply from Hays Travel - Larne

Thank you for your lovely review. We hope you have a great holiday :)

Rated 5 out of 5 stars

Naomi in Larne was very responsive to…

Naomi in Larne was very responsive to messages and when we called into booked she had everything ready for us, very happy with the service as always.

January 17, 2026
Hays Travel - Larne logo

Reply from Hays Travel - Larne

Thank you for your lovely review. We hope you have a great holiday :)

Rated 5 out of 5 stars

10 out of 10

Great deals, nothing was too much hassle and Ivanna was friendly and helpful and got everything sorted and booked

January 17, 2026
Hays Travel - Larne logo

Reply from Hays Travel - Larne

Thank you for your lovely review. We hope you have a great holiday :)

Rated 5 out of 5 stars

Catherine was very helpful and also…

Catherine was very helpful and also updated our travel booking straight away to accommodate transfers. Very happy with the service received.

January 16, 2026
Hays Travel - Larne logo

Reply from Hays Travel - Larne

Thank you for your lovely review, I hope you have a great holiday. :)

Rated 5 out of 5 stars

Will book again with Hays

All of the staff were very helpful
Nothing was a problem

January 9, 2026
Hays Travel - Larne logo

Reply from Hays Travel - Larne

Thanks for your review. We hope you have a wonderful holiday

Rated 5 out of 5 stars

All the girls in Hays travel

All the girls in Hays travel, larne branch are always very friendly and happy to help , I have booked many holidays with them and will continue to do so in the future . They have great knowledge and always give me and my husband good advice and recommendations, keep up the good work girls

January 7, 2026
Hays Travel - Larne logo

Reply from Hays Travel - Larne

Hi Cheryl, Thanks for your review. I hope yous have a brilliant holiday.

Carla

Rated 5 out of 5 stars

Larne office staff are lovely very…

Larne office staff are lovely very helpful and friendly they take their time to find me the best deal for my holiday

January 10, 2026
Hays Travel - Larne logo

Reply from Hays Travel - Larne

Thanks for your review. We hope you have a wonderful holiday

Rated 5 out of 5 stars

Always book with hays

Always book with hays! Very helpful and excellent deals

December 24, 2025
Hays Travel - Larne logo

Reply from Hays Travel - Larne

Thanks so much for your review :)

Rated 5 out of 5 stars

Phone booking made easy

From start to finish booking my holiday was made so easy very helpful staff who answered all my questions and got back to me very quickly as my booking was done over the phone

December 11, 2025
Hays Travel - Larne logo

Reply from Hays Travel - Larne

Thanks for your review Andrea! I hope you have an amazing holiday!!
Carla

Rated 5 out of 5 stars

One stop booking

The travel consultant listened to us, then basically got us the best price, holiday booked, no hassle.

November 5, 2025
Hays Travel - Larne logo

Reply from Hays Travel - Larne

Thanks so much for your review, I hope yous have an amazing holiday!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look