Hays Travel - Larne Reviews 

367
TrustScore 5 out of 5

4.9

22 Main Street, BT40 1SS Larne, GB


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Rated 5 out of 5 stars

Nice pleasant experience. Girls very helpful. Didnt rush even when people were waiting. Explained everything, nothing a bother. Have booked several trips at Hays. Will keep going back.

Company replied

Rated 5 out of 5 stars

Catherine is great to book with in Larne branch and has been booking my holidays for last 3/4 years in branch. She goes the extra mile for us.

Rated 5 out of 5 stars

After doing a bit of groundwork over the weekend, after speaking with Katie, we returned to Hays Travel, Larne on Monday. We continued our chat with Naomi, who was very helpful changing the hotel a... See more

Company replied

Rated 5 out of 5 stars

Deciding on a cruise was an experience we discussed and researched over a period of weeks. The Hays staff worked with us in the Larne Office where we had booked a cruise previously. On the day for our... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 22 Main Street, BT40 1SS, Larne, United Kingdom

  • 02828898577

4.9

Excellent

TrustScore 5 out of 5

367 reviews

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4.9

All reviews

(367)

126,307 reviews in the last 12 months

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Rated 5 out of 5 stars

Extremely helpful and knowledgeable

Extremely helpful and knowledgeable. Gave great advice. Very friendly staff.

November 1, 2025
Hays Travel - Larne logo

Reply from Hays Travel - Larne

Thank you for your kind review, we hope you have a lovely holiday. :)

Rated 5 out of 5 stars

I found Hays employee's very helpful…

I found Hays employee's very helpful and made the hole booking process stress free and also got a good rate of exchange

October 19, 2025
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Reply from Hays Travel - Larne

Thank you for your kind review, we hope you have a lovely holiday. :)

Rated 5 out of 5 stars

Excellent service in Hays travel Larne

Excellent service in Hays travel Larne, as always.
Staff are all amazing, holiday booked in less than 10 minutes, 3rd holiday of 2025 with them, and 2 already booked for 2026, wont go anywhere else.
Kudos to Catherine!!

October 23, 2025
Hays Travel - Larne logo

Reply from Hays Travel - Larne

Thank you for your kind review, we hope you have a lovely holiday. :)

Rated 5 out of 5 stars

Excellent travel agent

Excellent travel agent, Carla is so helpful and prompt with all the information, very friendly

October 18, 2025
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Reply from Hays Travel - Larne

Thanks for your lovely review! I hope you have an amazing holiday! :)

Rated 5 out of 5 stars

LISTENED TO MY WISHES

LISTENED TO MY WISHES. Knew the market well to give advice. Nothing was too much trouble.

October 4, 2025
Hays Travel - Larne logo

Reply from Hays Travel - Larne

Thank you for your kind review, we hope you have a lovely holiday. :)

Rated 5 out of 5 stars

Good information on cruises

Good information on cruises, staff pleasent and knowledgeable of all trips, up to date with offers and answered all queries we had. Would definitely recommend Hays to others.

September 28, 2025
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Reply from Hays Travel - Larne

Thank you for this lovely review. We hope you have a great holiday. :)

Rated 5 out of 5 stars

Stressfree

Catherine, our advisor was friendly, professional
and knowledgeable. Having had another very positive experience I will not use internet booking again as everything was done in a very stress free relaxed atmosphere.

October 3, 2025
Hays Travel - Larne logo

Reply from Hays Travel - Larne

Thank you for your kind review, we hope you have a great holiday. :)

Rated 5 out of 5 stars

No hassle booking

No hassle booking , staff were great when I asked for alternatives they were able to advise and accommodated these.

October 2, 2025
Hays Travel - Larne logo

Reply from Hays Travel - Larne

Thank you for your lovely review, we hope you have a fantastic holiday. :)

Rated 5 out of 5 stars

Carla was very informative and helpful…

Carla was very informative and helpful was able to answer all my questions. Booking my cruise with no issues was quick and easy. I will definitely be back to book my future cruises with Carla.

September 23, 2025
Hays Travel - Larne logo

Reply from Hays Travel - Larne

Thanks Philip! we hope you have an amazing holiday

Rated 5 out of 5 stars

Very helpful

Carla was very helpful friendly and informative when helping us book our trip.

August 3, 2025
Hays Travel - Larne logo

Reply from Hays Travel - Larne

Thanks for your review! I hope you have a fantastic holiday

Rated 5 out of 5 stars

Friendly Helpful staff

We were treated so well and Catherine spent ages looking for a suitable holiday within our price range. The staff are so pleasant and helpful - it's a pleasure going into the shop.

September 13, 2025
Hays Travel - Larne logo

Reply from Hays Travel - Larne

Thanks Clara! We hope you have an amazing holiday!

Rated 5 out of 5 stars

All good in the end…

A bit of a bumpy road first but with happy end hopefully the whole travel experience will be great too

September 7, 2025
Hays Travel - Larne logo

Reply from Hays Travel - Larne

Thanks For your great review. We hope you have a fantastic holiday

Rated 5 out of 5 stars

Another great experience

Another great experience, fast and excellent service from Naomi! I would recommend Hays Travel Larne

September 6, 2025
Hays Travel - Larne logo

Reply from Hays Travel - Larne

Thank you for the great review. We hope you have a lovely time!

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