Catherine knows her customers and provides a welcoming, professional personal service as do the other staff. Nothing is too much trouble. Have recommended to several friends who have been delighted to... See more
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Nice pleasant experience. Girls very helpful. Didnt rush even when people were waiting. Explained everything, nothing a bother. Have booked several trips at Hays. Will keep going back.
Company replied
After doing a bit of groundwork over the weekend, after speaking with Katie, we returned to Hays Travel, Larne on Monday. We continued our chat with Naomi, who was very helpful changing the hotel a... See more
Company replied
Deciding on a cruise was an experience we discussed and researched over a period of weeks. The Hays staff worked with us in the Larne Office where we had booked a cruise previously. On the day for our... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
22 Main Street, BT40 1SS, Larne, United Kingdom
- 02828898577
4.9
Excellent
368 reviews
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Great experience
Knowledgeable, helpful, efficient and friendly staff. I would recommend Hayes travel to others and I would definitely book a holiday with them again.
February 25, 2025
Reply from Hays Travel - Larne
Thank you for your lovely review, we hope you have a great holiday :)
Five star service
I went into hays travel in larne to book disneyland and everything was taken care of by Cameron. Cameron was really helpful and nothing was ever to much hassle for her. Next time I ever need to book I will definitely be back to see Cameron. She is a real asset to hays travel l.
March 1, 2025
Reply from Hays Travel - Larne
Thank you for your great feedback. We hope you have a lovely holiday :)
Reply from Hays Travel - Larne
Thank for your lovely review, we hope you have a fantastic holiday! Catherine
Travel agent was very informative and…
Travel agent was very informative and went out of her way to find a holiday for ys
February 16, 2025
Reply from Hays Travel - Larne
Thank you for your lovely feedback, we hope you enjoy your holiday! Catherine
Have to say so far any contact with all…
Have to say so far any contact with all your staff to date has been amazing, great team. Kudos 👏
February 12, 2025
Reply from Hays Travel - Larne
Thank you for your kind review, we hope you have a great holiday! Catherine
Reply from Hays Travel - Larne
Thank you for your lovely review, we hope you have a great holiday! Catherine
Always really helpful staff
Always really helpful staff, will always return when booking
January 30, 2025
Reply from Hays Travel - Larne
Thank you for your great review, we hope you enjoy your holiday! Catherine
A very patient travel agent.
The travel agent went above and beyond to help me with a blunder i made when booking.
She was so patient,, and very good on that computer sorting dates out.
I dont know if i can give her name on here, and would not do it without her consent.
But i would definitely book with this travel agent again.
January 30, 2025
Reply from Hays Travel - Larne
Thank you for the lovely review, we're always happy to help :) We hope you have a lovely holiday! Catherine
Excellent and professional customer service
The young lady (so sorry, I forget her name) was extremely helpful, friendly, polite and patient.
She did many searches to find the best holiday for me. Nothing was a bother to her.
Many thanks!!
January 30, 2025
Reply from Hays Travel - Larne
Hi Siobhan, thank you for your lovely review. We hope you have a great holiday.
Great staff
Very helpful and knowledgeable staff that worked their way through the whole process with us. Made the experience very simple.
February 2, 2025
Reply from Hays Travel - Larne
Hi Andrew, thank you for your feedback. We hope you have a lovely holiday.
Reply from Hays Travel - Larne
Hi Marcus, thank you for your feedback. We hope you have a great holiday.
Very quick to answer messages
Very quick to answer messages, helpful and pleasant on the phone. I asked questions about busyness of resort, where hotel was located, amenities etc and the staff member was knowledgeable and helpful.
Would definitely use hays travel again.
February 1, 2025
Reply from Hays Travel - Larne
Hi Joanne, thank you for your lovely review. We hope you have a great holiday :)
Excellent service from them and lovely…
Excellent service from them and lovely staff
January 30, 2025
Reply from Hays Travel - Larne
Hi, thank you for your lovely review. We appreciate you booking with us :)
I was extremely satisfied
I was very satisfied with the service provided by Catherine in the Larne Branch. She was professional, friendly and helpful.
Previously, I would have made bookings myself on-line, but I wanted the security and advice of a Travel Agent, and choose Hays.
What would have taken me a considerable time,with possible some stress, was done quite simply, and with a lot of background information.
January 29, 2025
Reply from Hays Travel - Larne
Hello Hazel, thank you for your lovely review. I hope you have a fantastic holiday, Catherine
Excellent thanks 👍
So helpful and really felt relaxed booking over the phone amazing staff.
January 30, 2025
Reply from Hays Travel - Larne
Hi Tina, thank you for your lovely feedback! We hope you have a great time on holiday ☺
Agent very helpful and patient
Agent very helpful and patient. Understood what we were looking for and listened carefully to our requirements.
January 14, 2025
Reply from Hays Travel - Larne
Hi Rose, thank you for your lovely feedback. We are delighted to hear of your positive experience, have a great time on holiday!
Reply from Hays Travel - Larne
Hi Kat, thank you for your review, have a lovely holiday!
Sales person was very knowledgeable and…
Sales person was very knowledgeable and helpful.
January 10, 2025
Reply from Hays Travel - Larne
Hi Christina, thank you for your lovely feedback. We hope you have a great time on holiday!
Reply from Hays Travel - Larne
Hi Maurice, thank you for your feedback. We hope you enjoy your time away. :)
Excellent
Katie was very helpful and responded to my queries very quickly. The process was seamless. 5 stars
December 19, 2024
Reply from Hays Travel - Larne
Hi Neal, thank you for your lovely feedback, we are delighted to have helped you book this holiday! I hope you have a great time away! - Katie
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