Hays Travel - Leeds Crossgate Reviews 

As always lovely friendly staff and very helpful Emma is an assest to the company nothing is every to much and always goes above and beyond that's our 3rd holiday booked this year and another one to follow and a cruise in 2027 great prices to and price match always helps

I called in regular to check on my HOLIDAY, your staff went that X mile to reasure me everything was running fine great staff a Crossgates leeds my Holidays will always be with HAYS TRAVEL THANK YOU MR KENNA

All the staff in Hayes Travel Crossgates Leeds 15 help me and my family out with lovely holidays and wont book anywhere else . 100% service .

Emma is brilliant, her attention to my requests were second to none, the follow up calls to hotels, communication with myself have made booking my holiday completely stress free.

All the staff are really helpful

Emma and the rest of the team at Crossgates branch are always friendly, professional and super efficient at what they do. They are an absolute credit to your company.
She booked my holiday yesterday, answered lots of enquires I had and I came out of there feeling very satisfied with the service.

Thank you
Sue Clarke

The lady was really helpful

I was a bit worried as I was booking a cruise for the first time but the experience was absolutely brilliant. The member of staff was really good with us, she sort all aspects of the booking and told us she would be in touch with any changes. She also did our transfers and insurance. Also telling us they offer a good deal on foreign currency.

Hays Travel in Crossgates LS15, the staff there are one special group of individuals we have booked multiple trips from this branch and to a person each and every one of these agents are welcoming helpful and very knowledgeable. Always a pleasure to walk in this welcoming branch.

Jo had just got back from her own Holliday when I first made my enquiry , despite this she did everything , she could to secure me the Holliday I required . Even when I changed some of my requirements ( fairly substantial changes an additional person,different rooms and an additional day ) at the end of the initial request Jo came up with the solution to make sure my requirements were met.
My thanks to her

Emma and the team went above our expectations to help us to book our holiday. She explored all possible options for our more tailored Egypt trip, keeping us up to date along the way. She ensured all our criteria was met and liaised with colleagues to ensure we got the best option for our upcoming holiday.

Booked several holidays with the branch in the Crossgates Arndale Centre. The staff will always go the extra mile to assist with everything you need.

Staff are so friendly and helpful nothing is too much trouble wouldn't go anywhere else

This is the first time I’d been in a travel agent for a long time, usually booking myself, didn’t realise what I was missing out on, Holly the young girl who served us was lovely as well as being professional, she took her time to listen to what we wanted and secured us a great deal to Cyprus. I’ll definitely be returning. 😊

Charlotte at the Crossgates Leeds branch was professional friendly and very helpful. Charlotte covered everything we needed and rang me within an hour of leaving (had to wait until exactly 4weeks to the minute to check in😂) to tell us we were all checked in.Yes I could have booked this online myself however we have used Hays for many years, they were fantastic when we had to cancel in 2020 due to Covid and there personal service is invaluable Thanks again Charlotte

All the staff are brilliant. Great customer care. Tell them what you're looking for and they provide it. Keep you updated through all the processes. Always happy to answer any questions. Thanks to Emma for booking my recent jolly to Fuerteventura departing on 23rd June.

Very happy with the service.

Staff helpful booking straightforward

Every thing was done efficiantly by Holly .i have been using hays travel for a few years and have had very good service.

Booked a cruise with Charlotte on cross gates branch. Very helpful lady, happy experience.