Having looked online for a holiday, we, my wife and I found one that fitted well with our dates, so I went into Hays Travel in Livingston, sat down with Megan told what we would like and she did that... See more
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Hays Travel in Livingston is fantastic, nothing is too much trouble and I have amended my booking a few times. Megan books most of our holidays and what a lovely girl she is. A real asset to Hays in L... See more
Company replied
We always experience very helpful staff in Hays Livingston. We travel there especially even though we have many travel agents nearer to our home. Thank you Megan for your friendly smile and helpful as... See more
Company replied
Karen Carse is always 10 out of 10 very helpful makes booking the holiday so easy from start to finish thank you very much.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
81 Almondvale south, EH54 6HR, Livingston, United Kingdom
- 01506667133
4.9
Excellent
1K reviews
Asks customers to review
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Hazel at Livingston was very helpful…
Hazel at Livingston was very helpful and was persistent in trying to get-through to the company offering the holiday that we wanted.She also made tea and biscuits while we waited. However, we had to leave before anything was finalised but contacted us at home and let us know everything was booked.
July 16, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Professional and helpful info from…
Professional and helpful info from staff made booking very easy.
July 15, 2026
Reply from Hays Travel - Livingston
Thank you for your feedback. We are so pleased to hear that our staff provided professional and helpful information, making your booking process very easy. We appreciate you booking with us!
Kind Regards
Hays Travel
Livingston
Reply from Hays Travel - Livingston
Thank you for leaving us a 5* review, It was lovely seeing you in store again for another holiday. Hope you are looking forward to it and will see you soon when you come in to collect your tickets :) Thanks again, Pamela
As always service is second to none
As always service is second to none. Very helpful & pleasant. Wouldn’t go anywhere else to book.
July 15, 2026
Reply from Hays Travel - Livingston
Thank you for your 5* review. We are delighted to hear that you consistently receive excellent and pleasant service from us. We truly appreciate your loyalty and kind words.
Kind Regards
Hays Travel Livingston
Excellent help and advice from the…
Excellent help and advice from the lovely Susanne, even a cup of tea thrown in
July 15, 2026
Reply from Hays Travel - Livingston
Thank you for taking the time to leave some feedback and a 5* review. We are so pleased to hear that Susanne was able to help get your holiday all sorted. We really appreciate your kind words.
Thanks for booking with Hays Travel
Kind Regards
Hays Travel Livingston
It was a seamless experience from start…
It was a seamless experience from start to finish. Both members of staff that I dealt with were great. Friendly and professional.
July 14, 2026
Reply from Hays Travel - Livingston
Thank you so much for such a lovely review. I hope you have a fantastic time on the cruise :)
Fiona
Hays Travel, Livingston
There are very helpfully and make you…
There are very helpfully and make you welcome and very good at there job
July 14, 2026
Reply from Hays Travel - Livingston
Thank you for taking the time to leave a lovely 5* review Leisa, it's very much appreciated.
Fiona
Hays Travel, Livingston
All staff are friendly cheerful and…
All staff are friendly cheerful and happy at there jobs would not go passed them just went in and booked for next year
July 7, 2026
Reply from Hays Travel - Livingston
Thank you for a lovely 5 star review. It's really appreciated :)
Fiona
Hays Travel, Livingston
Reply from Hays Travel - Livingston
Thank you for leaving me a 5* review - the team and myself really appreciate it!
Megan :)
Lovely friendly staff and go out of…
Lovely friendly staff and go out of their way to help you pick a great holiday 😀
July 10, 2026
Reply from Hays Travel - Livingston
Thank you for your fantastic 5-star review! We are so pleased to hear that our friendly staff went above and beyond to help you find a great holiday. Thanks for choosing to book with us.
Kind Regards
Hays Travel Livingston
Great service from Megham
July 8, 2026
Reply from Hays Travel - Livingston
Thank you so much for the 5* review - I really appreciate it! :)
Megan
Hays Travel Livingston
This is our second time off booking…
This is our second time off booking with you, lots of advice from Susanne,our cruise was great so off we go again, Mx
July 10, 2026
Reply from Hays Travel - Livingston
I am so pleased to hear you had great time on your cruise and that you appreciated all my advice when booking.
Thanks for booking another one with me. Anything you need before you go the next one just let me know.
Kind Regards
Susanne
Hays Travel Livingston
Reply from Hays Travel - Livingston
Thanks for booking another cruise with me.
I loved hearing all your stories from the one you are just back from. It sounds like you all had a great time.
Thanks again for booking with myself and Hays Travel and for your feedback.
Susanne
Hays Travel Livingston
The.ladyKaren was very helpful
July 9, 2026
Reply from Hays Travel - Livingston
Thank you for your kind words and 5 star review I hope you have a wonderful holiday when it comes.
Many thanks
Karen
Best travel agent in Livingston
Polite friendly staff who are very competent and helpful. Great price and plenty of options available.
July 3, 2026
Reply from Hays Travel - Livingston
Thank you so much for the 5* review - the team & myself really appreciate it! :)
Megan
Hays Travel Livingston
I have always found the staff very…
I have always found the staff very helpfull and cherie and Susann who has booked our holidays has been very helpfull and has alwasys asks how our hoilday went
July 9, 2026
Reply from Hays Travel - Livingston
Thanks for taking the time to leave me some feedback , I really appreciated reading your comments.
I love to hear all about your holiday when you get back. It's always nice to hear you have enjoyed it.
Thanks for booking again with me.
Anything you need just let me know .
Susanne
Hays Travel Livingston
We never ever give full ratings for…
We never ever give full ratings for anything or anyone but Team Livingston managed by Pamela are just a fantastic team to go and get the holiday that is precisely guided for your needs ... also Susanne, Megan who work there are just full of knowledgeof what you are looking for ... full of information about the hotel or whatever your booking wherever you're going etc etc etc etc etc ... just a brilliant team 👏
July 9, 2026
Reply from Hays Travel - Livingston
We loved reading your lovely comments about our team. It means a lot to the team to read feedback like that.
Thanks again for booking with us and for all the treats you bring us!
Enjoy your holiday when you go!
Hays Travel Livingston
Suzanne was brilliant as usual and got…
Suzanne was brilliant as usual and got us just what we wanted. Also great flight times, she just looked after us in all respects.
July 1, 2026
Reply from Hays Travel - Livingston
Thanks for booking with me again. It's always nice to have something to look forward to.
Thanks also for leaving some feedback. I really appreciated reading your comments.
Have a fantastic holiday when you go.
Susanne
Hays Travel Livingston
Staff at the Livingston Branch went…
Staff at the Livingston Branch went above and beyond. Excellent knowledge and advice. Certainly took much less time to book our holiday than having to trawl the internet. Stop surfing and get to a local branch of Hays would be my message to potential customers.
July 8, 2026
Reply from Hays Travel - Livingston
Thank you so much for a fabulous review :)
It was my pleasure to get you both booked and I hope you have a great holiday with the family. We really appreciate the recommendation.
Fiona
Hays Travel
Great experience
Great experience. Everything fully explained and so helpful with the best cabin location to book.
July 6, 2026
Reply from Hays Travel - Livingston
Thank you so much for the 5* review - I really appreciate it! :)
Megan
Hays Travel Livingston
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