Always get great service from the Livingston team. My wife and I were looking for a short break in January 2027. Wanted warm weather so went with the personal recommendation from Susanne in the store.... See more
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Having looked online for a holiday, we, my wife and I found one that fitted well with our dates, so I went into Hays Travel in Livingston, sat down with Megan told what we would like and she did that... See more
Hays Travel in Livingston is fantastic, nothing is too much trouble and I have amended my booking a few times. Megan books most of our holidays and what a lovely girl she is. A real asset to Hays in L... See more
Company replied
We always experience very helpful staff in Hays Livingston. We travel there especially even though we have many travel agents nearer to our home. Thank you Megan for your friendly smile and helpful as... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
81 Almondvale south, EH54 6HR, Livingston, United Kingdom
- 01506667133
4.9
Excellent
1K reviews
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Megan was prompt to respond and advise…
Megan was prompt to respond and advise at Livingston when making booking
May 21, 2026
Reply from Hays Travel - Livingston
Thank you for the lovely 5* review - I really appreciate it! :)
Megan
Efficient staff got holiday i wanted…
Efficient staff got holiday i wanted many thanks to Hazel
May 28, 2026
Staff
Staff, excellent. Meghan couldn't have been more helpful. Worked really hard to help us. Fabulous
May 25, 2026
Reply from Hays Travel - Livingston
Thank you for the lovely 5* review - I really appreciate it! :)
Megan
It was a good holiday everything was…
It was a good holiday everything was great. Unfortunately the return home transport failed to turn up and we nearly missed our flight home causing a lot stress
May 22, 2026
Reply from Hays Travel - Livingston
Thanks for booking another holiday with us , your feedback and the 5* review. We really apprecaite it!
We were sorry to hear about your return transfers and we understand how stressful this must have been!
Let us know if we can help with anything else.
Susanne
Have been using hays for years and have…
Have been using hays for years and have always been very impressed by how helpful they have been for us.
May 15, 2026
Reply from Hays Travel - Livingston
It's great to hear you are always happy with the service in our store.
We really appreciate you taking the time to leave us some feedback.
Thanks for choosing to book all your holidays with us.
Kind Regards
Hays Travel Livingston
Excellent service from Jade and Megan
Jade and Megan were really helpful at helping me book a city break to Madrid (I spoke to them over two days). They managed to get us great flight times and a great price. Excellent service, thank you both.
May 14, 2026
Reply from Hays Travel - Livingston
Thank you for the lovely 5* review - the team & myself really appreciate it! :)
Megan
The attention to detail and customer…
The attention to detail and customer feedback about various locations.
May 7, 2026
Reply from Hays Travel - Livingston
Thanks for booking with us again!
It's great to hear our staff were able to help you get booked and give advice about your holiday destination.
Pop in and let us know how it was when you get back.
Hays Travel Livingston
Reply from Hays Travel - Livingston
We appreciate your kind words and your 5* review.
Thanks for booking with Hays Travel Livingston.
Have a great time when you go!
Kind Regards
Hays Travel
Excellent service
Excellent service, so helpful and supportive. Reassuring to speak to very competent advisors.
May 10, 2026
Reply from Hays Travel - Livingston
Thanks for your feedback we appreciate you taking the time to do it! It's great to hear you were happy with the service from our team.
Thanks for booking with us!
Hays Travel Livingston
Very helpful staff member -Hazel
Very helpful staff member -Hazel - who searched to find our holiday destination and complete all travel documents.
May 9, 2026
Reply from Hays Travel - Livingston
Thank you for your 5* review. Hope you have a great holiday
Hazel
Great experience
We came in to book our honeymoon on Thursday. We had an idea of what we wanted but still felt we needed some support to finalise things. We spoke with Megan from the Livingston branch who was incredibly helpful from start to finish. She helped us to plan our perfect honeymoon and we cannot wait to go on the trip.
May 8, 2026
Reply from Hays Travel - Livingston
Thank you so much for the 5* review! It was a pleasure helping to book your honeymoon. :)
Megan
Hays Travel Livingston
As usual when we went in to Livingston…
As usual when we went in to Livingston branch to collect our tickets for today old fashioned still like paper copies we spoke to Megan to pay money off our may 2027 holiday and Megan informed us that we had Jan and May booked but not september we booked another holiday due to Megan selling us another holiday we have been dealing with her since she started here and we have never had a bad holiday from here and trust her to find holidays that we like and is an asset to your company
May 6, 2026
Reply from Hays Travel - Livingston
Thank you so much for the 5* review - myself & the team really appreciate it!
Megan
Hays Travel Livingston
Holiday cruse
Hi fans of hays travel, I am of on an other cruse. I should say about experiences with this company. Hays travel are very ry good,and so very helpful, this is why I came back again.they have a hive of knowlage in what they do,so I would not hesitate to recommend them to anyone.ok from Tom White....
April 23, 2026
Reply from Hays Travel - Livingston
Thank you so much for the 5* review - myself & the team really appreciate it!
Megan
Hays Travel Livingston
A Very pleasant successful visit
I was promptly attended to by a friendly staff member in the Livingston branch where I have made many holiday bookings in the past. The flights I wanted to book were all arranged to my complete satisfaction.
Hay's will always be my first choice for all my holiday bookings.
May 3, 2026
Reply from Hays Travel - Livingston
We appreciate you sharing your experience with us and we are happy to hear that the staff promptly arranged your flights. We look forward to helping you with future bookings.
Kind Regards
Hays Travel Livingston
Suzanne was very nice and knowledgable…
Suzanne was very nice and knowledgable when seeing to our enquiries. We always find all staff are helpful and friendly
May 1, 2026
Reply from Hays Travel - Livingston
Thanks for taking the time to leave some feedback , it's great to hear you are happy with the service you receive in our store.
Thanks for booking with Hays Livingston!
Kind Regards
Hays Travel
The experience in booking with megan is…
The experience in booking with megan is always straight forward and easy....helpful is an understatement she goes above and beyond... i wont go anywhere else now...
May 1, 2026
Reply from Hays Travel - Livingston
Thank you so much for the 5* review - myself & the team really appreciate it!
Megan
Hays Travel Livingston
Reply from Hays Travel - Livingston
Thanks for taking the time to leave a review , we really appreciate your feedback.
Have a great time when you go!
Hays Travel Livingston
Brilliant!
Staff were really polite and friendly. Very knowledgeable. Made it easy to book our holiday.
April 19, 2026
Reply from Hays Travel - Livingston
We appreciate you sharing your experience. We're so happy to hear that our team's knowledge and friendliness made booking your holiday easy.
Kind Regards
Hays Travel Livingston
Our experience in Hay’s yesterday was…
Our experience in Hay’s yesterday was very good we enjoyed the experience
April 26, 2026
Reply from Hays Travel - Livingston
Thank you for leaving some feedback I really appreciate your kind words!
Have a great time when you go!
Kind Regards
Karen
Hays Travel
Livingston
Satisfaction
I would certainly book a holiday with Hats Travel again.A lovely lady called Claire helped us book a nice holiday and we are looking forward to getting away
April 17, 2026
Reply from Hays Travel - Livingston
We are so happy to hear that you had a positive booking experience and are looking forward to your holiday. We appreciate your kind words .
Kind Regards
Hays Travel
Livingston
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