Hays Travel - Lucy Roberts Reviews 

Lucy Roberts found me the holiday I wanted, found the time to find out how far I was going to be from friends out there..explained everything in detail, flights connection etc..5 star service

Friendly and efficient. We got a great deal and saved loads!!! Thanks Lucy

Lucy was lovely and very helpful!!

Went the extra mile for us and nothing was too much trouble.

From start to finish for booking our recent trip everything was explained & made easy.
Lucy was incredibly helpful.

I passed all my requirements and then was given several choices in my chosen destination to review. Once I had chosen everything was so simple and done for me with the reassurance I didn’t miss anything also had a pleasant chat.

Lucy was amazing and patient whilst I decided which holiday to book. She went through many different options going above and beyond, nothing was too much trouble. I wouldn't book anywhere else, always manages to get the best prices!

We’ve been booking with Lucy for over six years now, and she’s always so friendly, knowledgeable, honest, and incredibly efficient. She really makes the whole process easy and enjoyable. I honestly wouldn’t go to anyone else.

Lucy was really helpful when choosing a holiday she was very helpful xx

Lucy was amazing, I contacted her regarding a post she had advertised on Facebook.
She was knowledgeable and helped me get the best experience.

As always, Lucy provided excellent service, making sure she got the best possible deal and room option for me and my husband who uses a wheelchair. She gave us a wealth of information about the cruise ship we had booked and also provided help finding suitable port parking and details about wheelchair accessible port excursions. Lucy is really friendly and having travelled all over the world herself can usually give first hand knowledge and advice. 10/10 from me 😊

Lucy is just fantastic, nothing is too much trouble. She is so helpful and friendly. Very easy booking process. We've booked several holidays with her now and will continue to do so.

Excellent service from Lucy helped us to choose thank you x

I wouldn’t book my holidays with anybody else!! Lucy is so knowledgeable, approachable and good at her job! Thank you Lucy for our recent booking 😊

Lucy really listened to my criteria and searched hard to find suitable holidays within our budget. Even when my criteria kept changing! In the end she found us a 'right bargain' which we were very happy with.

Lucy made our holiday booking an easy and pleasurable experience, we would highly recommend.

Really quick response to request and always sends all information needed

Seamless booking , lucy can’t do enough for you. She will find you exactly what you want
Amazing service

Yet another holiday booked for this year through the totally capable hands of Lucy Roberts. Without fail every year she has made our search for a suitable wheelchair accessible hotel,travel and destination easy and stress free for us. Lucy is so pleasant and has so much patience making sure everything we needed for our comfort and enjoyment was taken care of . I can't thank her enough and will always put our future holidays through her knowing they'll be taken care of as professionally as all the others .

Lucy gave great advice and had excellent knowledge when asked any questions when making our recent holiday booking. She made the whole booking process easy and enjoyable!