Chris our advisor was very patient with all our needs - he did not make us feel rushed or pressured - we were happy with our initial visit and booking. After booking we have had regular communicatio... See more
Company replied
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Chris was extremely good, dealt with all the problems resulting from a cancelled holiday & rebooked another. This took a couple of hours and he was extremely patient. I have used Hays travel before a... See more
Company replied
Karen was really helpful it was really nice to know she had researched the cruise we booked and supplied us with expert advice
Company replied
We use Hays in Lymington a lot and always find staff to be helpful courteous and efficient. This time Laura helped us book a cruise in Jan 2027 which we are very much looking forward to. She gave us d... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
36 High Street, SO41 9AF, Lymington, United Kingdom
- 01590 679411
4.9
Excellent
437 reviews
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Reply from Hays Travel - Lymington
Thank you for taking the time to send us a review.
We hope you enjoy your holiday!
Karen
Liam was excellent!
Liam was excellent!! So helpful and made everything easy for us. Very pleasant chap.
December 29, 2025
Reply from Hays Travel - Lymington
Thank you for your lovely review!
We are pleased you found Liam so helpful.
Enjoy your holiday!
Reply from Hays Travel - Lymington
Thank you very much for your kind comments, it is very much appreciated. It was a pleasure arranging your holiday.
Thank you Kelly
Hello
Hello, all staff were very welcoming and made us feel relaxed and looked after. Thanks 👍
December 21, 2025
Reply from Hays Travel - Lymington
We're happy to hear that our team made you feel welcomed, relaxed, and looked after. Thank you for your positive feedback; it means a lot to us.
Laura at Lymington was very helpful in…
Laura at Lymington was very helpful in fact excellent
December 9, 2025
Reply from Hays Travel - Lymington
We're so happy to hear that you had such a positive experience. Thank you for sharing your feedback with us; we appreciate it. Laura
Reply from Hays Travel - Lymington
Thank you for your kind review
A somewhat difficult trip with dog
A somewhat difficult trip with dog, made so much easier by Hayes Travel (Chris) particularly.
Emigrating to Spain before Xmas routes all busy
So much deliberation to effect travel flights.
Thank you very much.
December 3, 2025
Texas USA
Karen Starbuck was extremely helpful throughout the booking process. She really went the extra mile to secure the trip we wanted. Thank you.
November 30, 2025
Catherine and Liam were v helpful…
Catherine and Liam were v helpful arranging our holiday and setting up an App for us… thank you both.
November 22, 2025
Reply from Hays Travel - Lymington
Thank you very much for your kind comments, it is very much appreciated. It was a pleasure arranging your holiday.
Many thanks Catherine
Jolly Good Hayes
The member of staff we dealt with was very friendly and knowledgeable. Nothing seemed too much trouble.
November 14, 2025
Reply from Hays Travel - Lymington
Thank you for your kind review
Laura who dealt with two very important…
Laura who dealt with two very important bookings was excellant
November 9, 2025
Reply from Hays Travel - Lymington
Thank you for your kind review we are glad we could help you with your bookings.
Kind regards
Hays Travel
Lymington
Booking a Saga River Cruise
I enquired whether it was possible to book a Saga River cruise via Hays as I suffer from Hearing Loss and find face to face communication preferable. Kelly was very helpful talking me though each stage of the booking process.
November 4, 2025
Reply from Hays Travel - Lymington
Thank you for your kind review it is very much appreciated. :)
We were able to come in and spend ages…
We were able to come in and spend ages with Catherine sorting out a family holiday. She had already spent a long time finding holidays for us and then we chose something totally different! She was very patient as were a group of 8! All the staff in your Lymington office are lovely and nothing is too much trouble.
October 20, 2025
Reply from Hays Travel - Lymington
Thank you so much for your kind comments it is very much appreciated. I am so pleased that we have managed to get you a lovely family holiday that everyone will enjoy :)
Many thanks,
Catherine
1st class attention
1st class attention
Knowledgeable
Met our budget
No hardshell
Simplified everything
October 5, 2025
Reply from Hays Travel - Lymington
Thank you for your kind review it is very much appreciated. :)
Reply from Hays Travel - Lymington
Thank you for the lovely review. Hope to see you soon!
Excellent service!
The service of all the staff was amazing. So kind, supportive and helpful. Really looking forward to my holiday! Thank you Hays Travel
September 10, 2025
Reply from Hays Travel - Lymington
That you for the kind review and we are always happy to help, Laura.
Solo trip to NY with assistance
The care that I received in fulfilling my requests was excellent. Thank you.
September 12, 2025
Reply from Hays Travel - Lymington
Thank you for your kind words it is very much appreciated.
very helpful and arrange everything…
very helpful and arrange everything hotel , car hire , air flihgts
September 11, 2025
Reply from Hays Travel - Lymington
Thank you for your kind words we are happy we could arrange everything for you.
Friendly & professional staff
Friendly, professional & knowledgeable staff within the Lymington branch
September 10, 2025
Reply from Hays Travel - Lymington
Thank you for your kind review it is very much appreciated.
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