Hays Travel - Lytham Reviews 

719
TrustScore 5 out of 5

4.9

48 Clifton Street, FY8 5EW Lytham, GB


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Rated 5 out of 5 stars

My Wife and I visited Hays travel to book a cruise to Japan, the whole booking process went very smoothly thanks to Cami who guided us throughout the entire process. Cami was very knowledgeable and th... See more

Company replied

Rated 5 out of 5 stars

In this day of tech it is reassuring that there are still people you can talk to and chat through options which as a solo traveller was extremely helpful. Jayne was great :)

Company replied

Rated 5 out of 5 stars

We had already spoken to Jayne on the telephone. She came back with full details of our requirements, via e-mail as requested. We called in the Branch next day, saw Jayne straight away and she made... See more

Company replied

Rated 5 out of 5 stars

We were taken care of by Ebony at Hays Travel Agents in Lytham and were looking to spend a holiday in Menorca. Ebony was very helpful and gave us a run down of various aspects of the hotel which w... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 48 Clifton Street, FY8 5EW, Lytham, United Kingdom

  • 01253808240

4.9

Excellent

TrustScore 5 out of 5

719 reviews

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4.9

All reviews

(719)

123,510 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely no hassle experience

Lovely no hassle experience, Laura was excellent, discussed every aspect of the holiday that we were looking for.
Hays Travel in Lytham is always a pleasure to deal with.

February 8, 2026
Hays Travel - Lytham logo

Reply from Hays Travel - Lytham

Thank you for your lovely feedback. We’re so pleased Laura could help and that you enjoyed your experience with our Lytham team. We look forward to seeing you again soon!
Hays Travel Lytham Team!

Rated 5 out of 5 stars

Jayne - great customer service

We are very happy with the customer service we receive from Jayne and we keep coming back to her.

February 8, 2026
Hays Travel - Lytham logo

Reply from Hays Travel - Lytham

Thank you for your kind words. We’re delighted to hear Jayne continues to provide great service and that you enjoy coming back to her – we’ll be sure to pass this on!
Hays Travel Lytham Team!

Rated 5 out of 5 stars

Holiday vibes

When myself and my husband visited the shop we were approached by Cami. We told her which holiday we had been looking at and she searched the internet. She actually came up with a better price than we had got and saved us about £1,000. Would definitely go there again for our next holiday.

February 6, 2026
Hays Travel - Lytham logo

Reply from Hays Travel - Lytham

Thank you for your wonderful review. We’re so pleased Cami was able to find you a better deal and save you so much. We’ll be sure to pass on your lovely feedback and look forward to welcoming you back for your next holiday!
Hays Travel Lytham Team!

Rated 5 out of 5 stars

Laura was very helpful and patient…

Laura was very helpful and patient dealing with all four of us.

January 28, 2026
Hays Travel - Lytham logo

Reply from Hays Travel - Lytham

Good Morning,
Many thanks for the great review.
We will pass on your feedback to Laura.

Take Care
Jayne

Rated 5 out of 5 stars

Excellent service

Cami from the Lytham office made our visit to choose our holiday an absolute delight.
Thank you for your expertise and patience in choosing the right holiday for us. We can’t wait for our break.

January 31, 2026
Hays Travel - Lytham logo

Reply from Hays Travel - Lytham

Thank you for your lovely review. We’re so pleased Cami made your visit to our Lytham office such a delight and helped you find the perfect holiday.
Hays Travel Lytham Team!

Rated 5 out of 5 stars

Friendly and informative service

Friendly and informative service. Explained all our booking payment options. Felt comfortable about making our decision.

February 2, 2026
Hays Travel - Lytham logo

Reply from Hays Travel - Lytham

Thank you for your kind words — we’re so glad you felt comfortable and well informed.
Hays Travel Lytham Team!

Rated 5 out of 5 stars

Lady called Jayne booked my holiday she…

Lady called Jayne booked my holiday she was very helpful and patient found me a great deal

January 31, 2026
Hays Travel - Lytham logo

Reply from Hays Travel - Lytham

Thank you for your kind review! We’re delighted Jayne was able to find you a great deal. Have a wonderful holiday!
Hays Travel Lytham Team!

Rated 5 out of 5 stars

She was very helpful and explained…

She was very helpful and explained everything well

January 29, 2026
Hays Travel - Lytham logo

Reply from Hays Travel - Lytham

Thank you for your kind feedback! We’re glad to hear Laura was helpful and explained everything clearly.
Hays Travel Lytham Team!

Rated 5 out of 5 stars

Winter Spain for me.

Staff as always helpful, cheerful and most of all efficient.

January 20, 2026
Hays Travel - Lytham logo

Reply from Hays Travel - Lytham

Thank you so much! We’re glad you found our team helpful, cheerful, and efficient 😊
Hays Travel Lytham Team!

Rated 5 out of 5 stars

Excellent throughout our visit

Excellent throughout our visit, very helpful, keeping us updated, on our booking.

January 24, 2026
Hays Travel - Lytham logo

Reply from Hays Travel - Lytham

Thank you for your kind words! We’re delighted you found our service helpful and well-communicated throughout your booking.
Hays Travel Lytham Team!

Rated 5 out of 5 stars

Great Personal Service

Local to my home. Friendly and informative staff. Great holiday suggestions discussed.

January 20, 2026
Hays Travel - Lytham logo

Reply from Hays Travel - Lytham

Thank you for the lovely review!We really appreciate your support.
Hays Travel Lytham Team!

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