Poppy was very helpful and understanding as this is my first time abroad without my husband, with whom I I’ve travelled for over 40 years. I was very anxious about booking but was not rushed in to a... See more
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We received a warm greeting on arrival, nice friendly atmosphere amongst staff. Very nice lady remembered my wife going in to see one her colleagues earlier in the morning and was instantly up to spe... See more
Company replied
Visited the store for recommendation and ultimately book a river cruise, staff were extremely helpful and knowledgable and gave 1st class service. The booking process was explained to us and and we fe... See more
Company replied
The staff knew exactly what I wanted after I told them my budget and where I would like to go they gave good advice as what they thought I would like out of the holiday
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
48 Mill Street, SK11 6LT, Macclesfield, United Kingdom
- 01625 839874
5.0
Excellent
882 reviews
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Reply from Hays Travel - Macclesfield
Thank you so much for your lovely 5* review and for booking in store with me, See you soon Abbie 😎
The ladies in the Macclesfield Branch…ARE AMAZING!
The ladies in the Macclesfield Branch are Amazing, so helpful, lovely atmosphere when you walk in.
I recommend them to anyone wanting to book a holiday.
January 16, 2026
Reply from Hays Travel - Macclesfield
Thank you for the 5* review, and we really appreciate the recommendations, Ruby
Great service
Great service , staff were very knowledgeable about the area I wanted to visit. very helpful very quick as well.
January 12, 2026
Reply from Hays Travel - Macclesfield
Thank you for choosing us for your holidays as well as taking the time to leave a review :-) Abbie
Excellent service when booking a cruise…
Excellent service when booking a cruise from Abbie and Ruby , all very efficient and helpful . Thank you .
January 18, 2026
Reply from Hays Travel - Macclesfield
Thank you so much for your lovely 5* review and for booking with us in store, See you soon Abbie :)
winter holiday man
quick efficient friendly booking/ this is the third time with hays
January 18, 2026
Reply from Hays Travel - Macclesfield
Thanks for the review and booking your hol with me, Poppy :-)
Staff we welcoming and knowledgeable
Staff we welcoming and knowledgeable. Able to talk about all options and the area we are looking at.
Personally knew the hotels and advised on the must suitable for our needs.
January 18, 2026
Reply from Hays Travel - Macclesfield
Thank you for taking the time to leave a lovely review and choosing us to book your travel arrangements. Claire :-)
Claire at Macclesfield branch is…
Claire at Macclesfield branch is excellent, she is professional and always willing to help, nothing is too much trouble for her. Fabulous service and very welcoming.
January 11, 2026
Reply from Hays Travel - Macclesfield
Thank you! it's always lovely to see you in store and thank you for the cakes! Claire B-)
Reply from Hays Travel - Macclesfield
Thank you Jane for booking with us again in store and for your continued loyalty to Hays Macclesfield, it is always lovely to see you in store, Claire 😎
Lovely person in shop called Frank was…
Lovely person in shop called Frank was very helpfull,not very good with tech myself. Mr n.meakin
January 14, 2026
Reply from Hays Travel - Macclesfield
Thank you Mr Meakin for taking the time to leave a review and choosing to book with us :-)
Claire was brilliant in finding us a…
Claire was brilliant in finding us a holiday explained everything to us, she answered all our questions, a reall lovely lady who knows her job well.Many thanks Claire ,
January 13, 2026
Reply from Hays Travel - Macclesfield
Thank you for booking with us again, its always a pleasure to organise your trips! Claire
We had a clear idea of where we wanted…
We had a clear idea of where we wanted to go. Efficient service to narrow down accommodation options that had availability for the dates we wanted. Clear information about what happens when. In and out within 20 minutes!
January 13, 2026
Reply from Hays Travel - Macclesfield
Thank you for booking with us instore and taking the time to leave a review :-) Fran
Friendly and helpful
Friendly, helpful, giving good advice and suggesting various options
January 9, 2026
Reply from Hays Travel - Macclesfield
Thank you for the review :-) It's very much appreciated, Amelia
I am always well looked after and…
I am always well looked after and pleased with how helpful and knowledgeable the staff are when booking holidays for me and my friend.
January 9, 2026
Reply from Hays Travel - Macclesfield
Thank you so much for your lovely 5* review and for booking with us in store, See you soon Ruby 😎
Friendly helpful and efficient
January 8, 2026
Reply from Hays Travel - Macclesfield
Thank you for taking the time to leave a review :-) We will see you soon, Ruby
Reply from Hays Travel - Macclesfield
Thank you for booking with us again and the 5* review :-) Emily
See Above *****
January 6, 2026
Reply from Hays Travel - Macclesfield
Thank you so much for leaving a 5* review and for booking with with Hays Macclesfield, See you soon 😎
Emily The Must have holiday girl
Friendy staff especially Emily. Takes the time to consider our needs and gets us what we want for our holiday.
January 4, 2026
Reply from Hays Travel - Macclesfield
Thank you so much for taking the time to give me a 5* review and such lovely comments, it is always a pleasure to sort out your holidays for you and your family. See you soon Emily 😎
Reply from Hays Travel - Macclesfield
Thank you for your 5* review and for booking with us in store, See you soon Emily 😎
Always make you feel welcome
Always make you feel welcome, and find you the best price to suit your needs.
January 3, 2026
Reply from Hays Travel - Macclesfield
Thank you Carmen for taking the time to leave is a 5* review and for always booking with us, See you soon and Happy New Year 😎
Reply from Hays Travel - Macclesfield
Thank you so much for booking with us and for leaving a 5* review, See you soon Abbie 😊
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