Excellent customer service from Nikki Curd. Over the past 30 years we have always booked with Nikki . We know we are in safe hands with her. She listens to what we want and always delivers, making su... See more
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Have now booked several cruises through Hays and nothing is ever too much trouble. They are always willing to help find the best deal and holiday to suite your needs. So helpful when needing any hel... See more
Company replied
Lynn helped us with finding a holiday. I was frustrated with trawling through the internet and having questions where the answers online were not obvious. Hence the trip to Hays. We told Lynn our crit... See more
Company replied
All the staff are so friendly not pushy and booking my holiday is always so stress free it's all done for you so thank you hays travel .
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Chequers Shopping Centre, 249 Water Lane, ME15 6AR, Maidstone, United Kingdom
- 01622805945
4.9
Excellent
896 reviews
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Booked our holiday for next year after…
Booked our holiday for next year after a few alterations we finalised with a different agent who was very good we then went back to the branch and
Basically had to go through the whole process again
As the original agent didn’t take notice and went through the whole process again?
We still haven’t received our paperwork and by post
Bit concerned as its a expensive holiday
August 16, 2026
Reply from Hays Travel - Maidstone Chequers
Thank you for leaving us a review. We are disappointed that you feel this way. We have tried to give you a call to discuss and resolve the situation. Please do feel free to call us back - Hays Travel Maidstone
Happy traveller with hays.
All the staff are so friendly not pushy and booking my holiday is always so stress free it's all done for you so thank you hays travel .
August 21, 2026
Reply from Hays Travel - Maidstone Chequers
Thankyou for your kind review.
Hays Travel Maidstone :)
All your colleagues are very very…
All your colleagues are very very helpful and aways explain and answers all my questions in full.
August 14, 2026
Reply from Hays Travel - Maidstone Chequers
Thankyou for your kind review.
Hays Trave Maidstone :)
Tilla think that her name
Tilla think that her name .
She was very helpful and understanding about my need because I am deaf . She done everything I ask for . Very happy with her service. Well done
August 20, 2026
Reply from Hays Travel - Maidstone Chequers
Thank you everso much for your lovely review. Tilli will certainly look after your booking.
Hays Travel Maidstone
I always find them very helpful nothing…
I always find them very helpful nothing is to much trouble there always sort me a holiday
August 17, 2026
Reply from Hays Travel - Maidstone Chequers
Thankyou for your kind review :)
Hays Travel Maidstone.
Helpful and knowledgeable staff.
August 11, 2026
Reply from Hays Travel - Maidstone Chequers
Thankyou for your kind review :)
Daisy was very helpful and…
Daisy was very helpful and friendly.Looking forward to our holiday in Corfu
August 18, 2026
Great service
Great service, as usual Nikki went above and beyond to find us the perfect holiday with patience and humour
August 14, 2026
Reply from Hays Travel - Maidstone Chequers
Thank you for the lovely review - Hays Travel Maidstone
Very helpful as we are both over 75 and…
Very helpful as we are both over 75 and Deaf, we understood everything we needs and she (at Maidstone Branch) did the work, booked our flights ✈️ to Belfast from LBA for May 2027 and us 2 lives in Leeds, will call our local branch Cross Gates, Leeds if we needs something.
August 16, 2026
Reply from Hays Travel - Maidstone Chequers
Thank you so much for your kind review. You are most welcome, with our great service.
Hays Travel Maidstone
Very helpful
August 16, 2026
Reply from Hays Travel - Maidstone Chequers
Thankyou for your kind review :)
Hays Travel Maidstone.
Sophia was so helpful went through all…
Sophia was so helpful went through all my wishes and found me several great deals , helped me narrow it down and talked me through the whole process . Would book again ⭐️
August 15, 2026
Reply from Hays Travel - Maidstone Chequers
Thankyou for your kind review we really appreciate it.
Hays Travel Maidstone :)
Helpful staff
August 12, 2026
Reply from Hays Travel - Maidstone Chequers
Thankyou for your kind review.
Hays Travel Maidstone :)
Always receive relevant advice from the…
Always receive relevant advice from the Maidstone branch. They matched an on-line quote that we had. Lynn is very knowledgeable and can recommend holidays that are suitable for us.
August 4, 2026
Reply from Hays Travel - Maidstone Chequers
That is lovely, we really appreciate your review.
Hays Travel Maidstone
As soon as we walked in we were greeted…
As soon as we walked in we were greeted with warm welcome.
Kniki was amazing, very friendly.
We knew what we wanted and she found exactly that but better. She took care of everything. Just brilliant. I would normally look on line to find something but its not worth it Hayes can do better.
Certainly will be going back.
August 9, 2026
Reply from Hays Travel - Maidstone Chequers
Thankyou for your kind review.
Hays Travel Maidstone:)
Amazing staff who know their stuff!
Vicki and Lynn were both so polite, professional and knowledgeable. They both answered all the questions we had. Very happy right now.
August 10, 2026
Reply from Hays Travel - Maidstone Chequers
Thankyou for your lovely review we really appreciate it!
Hays Travel Maidstone :)
As usual extremely helpful and…
As usual extremely helpful and friendly. Booked 2 holidays.
August 10, 2026
Reply from Hays Travel - Maidstone Chequers
Thank you :)
Very helpful and arranged everything
Very helpful and arranged everything. Thank you so much
August 10, 2026
Reply from Hays Travel - Maidstone Chequers
Thank you :)
Reply from Hays Travel - Maidstone Chequers
Thankyou for your kind review :)
Hays Travel Maidstone.
Reply from Hays Travel - Maidstone Chequers
Thank you for your lovely review :)
The staff are very helpful and listen…
The staff are very helpful and listen to Demi help us again to book next year's holiday TA
August 5, 2026
Reply from Hays Travel - Maidstone Chequers
Thankyou for your kind review.
Hays Travel Maidstone :)
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