Hays Travel - Maidstone Chequers Reviews 

903
TrustScore 5 out of 5

4.9

Chequers Shopping Centre, 249 Water Lane, ME15 6AR Maidstone, GB


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Rated 5 out of 5 stars

I was totally blown away by how amazing daisy was at helping us find our perfect honeymoon. She spent time,ensuring the holiday met to our needs and her customer service was best to none. Daisy is a p... See more

Company replied

Rated 5 out of 5 stars

Nikki and all the girls at Hays Travel Chequers were as helpful, professional and friendly as always, we wouldn't trust anyone else with our family holidays, THANK YOU

Company replied

Rated 5 out of 5 stars

Have now booked several cruises through Hays and nothing is ever too much trouble. They are always willing to help find the best deal and holiday to suite your needs. So helpful when needing any hel... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service from Nikki Curd. Over the past 30 years we have always booked with Nikki . We know we are in safe hands with her. She listens to what we want and always delivers, making su... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Chequers Shopping Centre, 249 Water Lane, ME15 6AR, Maidstone, United Kingdom

  • 01622805945

4.9

Excellent

TrustScore 5 out of 5

903 reviews

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4.9

All reviews

(903)

120,653 reviews in the last 12 months

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Rated 5 out of 5 stars

As soon as we walked in we were greeted…

As soon as we walked in we were greeted with warm welcome.
Kniki was amazing, very friendly.
We knew what we wanted and she found exactly that but better. She took care of everything. Just brilliant. I would normally look on line to find something but its not worth it Hayes can do better.
Certainly will be going back.

August 9, 2026
Hays Travel - Maidstone Chequers logo

Reply from Hays Travel - Maidstone Chequers

Thankyou for your kind review.
Hays Travel Maidstone:)

Rated 5 out of 5 stars

Amazing staff who know their stuff!

Vicki and Lynn were both so polite, professional and knowledgeable. They both answered all the questions we had. Very happy right now.

August 10, 2026
Hays Travel - Maidstone Chequers logo

Reply from Hays Travel - Maidstone Chequers

Thankyou for your lovely review we really appreciate it!
Hays Travel Maidstone :)

Rated 5 out of 5 stars

Vickie was so lovely to meet

Vickie was so lovely to meet, really helped us picked our honeymoon! Cannot wait to go away next year!

August 5, 2026
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Reply from Hays Travel - Maidstone Chequers

Thankyou for your kind review :)
Hays Travel Maidstone

Rated 5 out of 5 stars

Great service at Hays

Lynn helped us with finding a holiday. I was frustrated with trawling through the internet and having questions where the answers online were not obvious. Hence the trip to Hays. We told Lynn our criteria and budget and in a very short time we were given some options and chose one straight away. Fantastic service. Lynn arranged everything, it was so easy for us. I would recommend and will certainly go there again.

August 2, 2026
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Reply from Hays Travel - Maidstone Chequers

Thankyou for your lovely review we really appreciate it :)
Hays Travel Maidstone.

Rated 5 out of 5 stars

Sophia was really helpful and…

Sophia was really helpful and knowledgable. Spent time with us and didn’t feel rushed.

August 3, 2026
Hays Travel - Maidstone Chequers logo

Reply from Hays Travel - Maidstone Chequers

Thankyou for your lovely review :)
Hays Travel Maidstone.

Rated 5 out of 5 stars

Excellent customer service from Nikki…

Excellent customer service from Nikki Curd. Over the past 30 years we have always booked with Nikki . We know we are in safe hands with her. She listens to what we want and always delivers, making sure we get the very best deals available .
Nikki is so friendly and also projects professionalism in her approach to ensure everything is correct.

July 31, 2026
Hays Travel - Maidstone Chequers logo

Reply from Hays Travel - Maidstone Chequers

Thankyou for your lovely review. we will pass this on to Nikki.
Hays Travel Maidstone :)

Rated 5 out of 5 stars

Great help when things went wrong

Nikki was so helpful and spent a very long time helping us re book our cruse that was cancelled and find somewhere to go at short notice.
also must thank Lauren who was also involved in helping us.

August 1, 2026
Hays Travel - Maidstone Chequers logo

Reply from Hays Travel - Maidstone Chequers

Thankyou for your kind review we really appreciate it :)
Hays Travel Maidstone.

Rated 5 out of 5 stars

We have been booking our holidays with…

We have been booking our holidays with Hays for several years now.We have always found the staff at the Maidstone branch to be very helpful and professional.

July 31, 2026
Hays Travel - Maidstone Chequers logo

Reply from Hays Travel - Maidstone Chequers

Thankyou for your kind review :)
Hays Travel Maidstone.

Rated 5 out of 5 stars

Really good reception and service…

Really good reception and service initially on the phone. Then help from a really pleasant young lady leading up to our completed booking

July 28, 2026
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Reply from Hays Travel - Maidstone Chequers

Thank you for your lovely review

Rated 5 out of 5 stars

Fantastic customer service. …

Have now booked several cruises through Hays and nothing is ever too much trouble. They are always willing to help find the best deal and holiday to suite your needs.
So helpful when needing any help. Can’t thank them enough. Brilliant customer services. We always like to go back to the same person who has booked our holidays before. Always remembered and that gives the personal
Touch to each booking.

July 19, 2026
Hays Travel - Maidstone Chequers logo

Reply from Hays Travel - Maidstone Chequers

Hi Nicky,

Thank you for your lovely review. I will pass your kind comments onto Nikki.

We strive to provide excellent customer service so really appreciate your feedback.

Have a lovely holiday!

Lauren
Branch Manager

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