Hays Travel - Maidstone Chequers Reviews 

903
TrustScore 5 out of 5

4.9

Chequers Shopping Centre, 249 Water Lane, ME15 6AR Maidstone, GB


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Rated 5 out of 5 stars

I was totally blown away by how amazing daisy was at helping us find our perfect honeymoon. She spent time,ensuring the holiday met to our needs and her customer service was best to none. Daisy is a p... See more

Company replied

Rated 5 out of 5 stars

Nikki and all the girls at Hays Travel Chequers were as helpful, professional and friendly as always, we wouldn't trust anyone else with our family holidays, THANK YOU

Company replied

Rated 5 out of 5 stars

Have now booked several cruises through Hays and nothing is ever too much trouble. They are always willing to help find the best deal and holiday to suite your needs. So helpful when needing any hel... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service from Nikki Curd. Over the past 30 years we have always booked with Nikki . We know we are in safe hands with her. She listens to what we want and always delivers, making su... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Chequers Shopping Centre, 249 Water Lane, ME15 6AR, Maidstone, United Kingdom

  • 01622805945

4.9

Excellent

TrustScore 5 out of 5

903 reviews

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4.9

All reviews

(903)

120,653 reviews in the last 12 months

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Rated 5 out of 5 stars

Sophia at the Maidstone branch is…

Sophia at the Maidstone branch is always so patient and helpful, nothing is too much trouble for her. Responses from emails are always prompt and informative and l especially like the fact there is never any pressure. Great service from Hays. l have recommended to friends and family as l am so impressed with the service provided.

June 27, 2026
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Reply from Hays Travel - Maidstone Chequers

Thank you so much for your kind review and recommending us to your friends we look forward to many future bookings :)

Rated 5 out of 5 stars

Great service.

After booking with Lynn at Hays twice before and both being good experiences, we trusted in her choices once again and were more than satisfied. Professional but friendly and actually listening to what we were looking for, we left happy and excited for our next holiday.

June 26, 2026
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Reply from Hays Travel - Maidstone Chequers

Thankyou so much so exciting ! All the best. See you soon. Lynn :)

Rated 5 out of 5 stars

Staff are very helpful makes our…

Staff are very helpful makes our booking very easy and have lots of knowledge of booking a holiday,

June 17, 2026
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Reply from Hays Travel - Maidstone Chequers

Thankyou for your kind review.
Hays Travel Maidstone:)

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Our rep Nikki was extremely helpful, very knowledgeable and understanding. We got the holiday we wanted because she knew exactly what she was doing. She did everything right.

June 18, 2026
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Reply from Hays Travel - Maidstone Chequers

Thank you for taking the time to leave this lovely review - Hays Travel Maidstone

Rated 5 out of 5 stars

Brilliant Customer Service

I really like a face to face experience so that my requirements are understood. Lynn at Maidstone really took the time and effort to find me the perfect holiday.

June 18, 2026
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Reply from Hays Travel - Maidstone Chequers

Thank you for taking the time to leave us this kind review - Hays Travel Maidstone.

Rated 5 out of 5 stars

Hays Travel. Nikki.

We booked an appointment with Nikki, as we booked our holiday with her last year. (Neither of us had been abroad for many years when we saw her last year.) She was beyond helpful and amazing yet again this year , remembered us and made us feel that our holiday needed to be exactly what we wanted, gave us advice on locations and made suggestions. As she did last year, she searched out the best deals and dates for us within our time frame. So happy to have found Nikki as our travel advisor. She has beyond years of experience, and is a truly amazing agent. Thank you Nikki.

June 7, 2026
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Reply from Hays Travel - Maidstone Chequers

Thank you for taking the time to leave Nikki such a kind review. It was a pleasure to book you holiday - Hays Travel Maidstone

Rated 5 out of 5 stars

The staff could not be more helpful

The staff could not be more helpful. This the first time we have used hays Travel and we will definitely be going back to use them again.

June 14, 2026
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Reply from Hays Travel - Maidstone Chequers

Thankyou for your kind review :)
Hays Travel Maidstone.

Rated 5 out of 5 stars

The personal service by our agent…

The personal service by our agent Lynnette made the booking of our holiday of a lifetime really special, we can't thank her enough

June 13, 2026
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Reply from Hays Travel - Maidstone Chequers

Thankyou for your kind review :)
Hays Travel Maidstone.

Rated 5 out of 5 stars

The patience and kindness shown by the…

The patience and kindness shown by the staff at your branch at the chequers centre, In particular Demi. Goes beyond

June 5, 2026
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Reply from Hays Travel - Maidstone Chequers

Thank you Mrs Chilvers, for leaving us this kind review. It was our pleasure - Demi

Rated 5 out of 5 stars
Hays Travel - Maidstone Chequers logo

Reply from Hays Travel - Maidstone Chequers

Thankyou ! We are glad you had a good experience in our branch. We always strive to give the best service possible and ensure all of our customers are happy😊

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Friendly, professional, and very helpful throughout the booking process. Everything was arranged perfectly, making the whole experience stress-free. I would definitely use them again and highly recommend them to others.

June 10, 2026
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Reply from Hays Travel - Maidstone Chequers

Thankyou so much for your lovely review.
Hays Travel Maidstone :)

Rated 5 out of 5 stars

Nikki was very helpful advising us on…

Nikki was very helpful advising us on the hotels in Turkey. We have never been to Turkey and has she been there we were guided by her expertise. We booked a hotel for June 2027 and hopefully we will book another one for later in 2027.

June 9, 2026
Hays Travel - Maidstone Chequers logo

Reply from Hays Travel - Maidstone Chequers

Thankyou for your kind review :)
Hays Travel Maidstone.

Rated 5 out of 5 stars

Super Service

Always use Hays Maidstone. Excellent service. Special mention to Lyn who’s been extremely helpful to a pair of OAPs.

June 9, 2026
Hays Travel - Maidstone Chequers logo

Reply from Hays Travel - Maidstone Chequers

Thankyou so much you are very welcome all the best Lynn.

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