Nikki was an amazing, nothing was too much trouble. We were after quite a specialist holiday, and Nikki made contact with different companies to get the perfect holiday for our special occasion. I wil... See more
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I was totally blown away by how amazing daisy was at helping us find our perfect honeymoon. She spent time,ensuring the holiday met to our needs and her customer service was best to none. Daisy is a p... See more
Company replied
Have now booked several cruises through Hays and nothing is ever too much trouble. They are always willing to help find the best deal and holiday to suite your needs. So helpful when needing any hel... See more
Company replied
Excellent customer service from Nikki Curd. Over the past 30 years we have always booked with Nikki . We know we are in safe hands with her. She listens to what we want and always delivers, making su... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Chequers Shopping Centre, 249 Water Lane, ME15 6AR, Maidstone, United Kingdom
- 01622805945
4.9
Excellent
906 reviews
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Nikki was very helpful advising us on…
Nikki was very helpful advising us on the hotels in Turkey. We have never been to Turkey and has she been there we were guided by her expertise. We booked a hotel for June 2027 and hopefully we will book another one for later in 2027.
June 9, 2026
Reply from Hays Travel - Maidstone Chequers
Thankyou for your kind review :)
Hays Travel Maidstone.
Super Service
Always use Hays Maidstone. Excellent service. Special mention to Lyn who’s been extremely helpful to a pair of OAPs.
June 9, 2026
Reply from Hays Travel - Maidstone Chequers
Thankyou so much you are very welcome all the best Lynn.
Very good and friendly service
June 7, 2026
Reply from Hays Travel - Maidstone Chequers
Thankyou for your kind review
Hays Travel Maidstone :)
Sophia made us very welcome and helped…
Sophia made us very welcome and helped us explore many holiday options in Sorrento. This is our first time with Hays and the experience was amazing.
June 7, 2026
Reply from Hays Travel - Maidstone Chequers
Thank you for your lovely review. We strive to provide excellent customer service so really appreciate your feedback. I will pass your comments onto Sophia - Lauren, Branch Manager
Nikki...
Nikki.... in the maidstone branch is fantastic. I always try and go to her for my bookings . Shes a credit to the company. Please pass on my praise .
June 7, 2026
Reply from Hays Travel - Maidstone Chequers
Thankyou for your kind review :)
Hays Travel Maidstone.
Excellent personal service
Excellent personal service from the staff member that refined our holiday before we made the booking.
May 31, 2026
Reply from Hays Travel - Maidstone Chequers
Thankyou for your kind review :)
Hays Travel Maidstone.
Booking a P&O cruise
Booking a P&O cruise is very complicated and your agent helped us through to a successful outcome.
June 5, 2026
Reply from Hays Travel - Maidstone Chequers
Thankyou for your kind review :)
Hays Travel Maidstone.
Daisy was very friendly and extremely…
Daisy was very friendly and extremely helpful. She asked her manager Lauren to join us because she had been on the cruise i was interested in. Lauren was so enthusiastic about the cruise I could tell she had really enjoyed it which made my mind up for me. Couldn't ask for better service.
June 3, 2026
Reply from Hays Travel - Maidstone Chequers
Thankyou for your kind review :)
Hays Travel Maidstone.
Reply from Hays Travel - Maidstone Chequers
Thank you for your lovely review, we strive to provide excellent customer service so really appreciate your feedback. Have a lovely holiday - Lauren, Branch Manager
Amazing service from staff (Lauren)…
Amazing service from staff (Lauren) great with knowledge and so helpful and understanding
June 2, 2026
Reply from Hays Travel - Maidstone Chequers
Thankyou for your kind review :)
Hays Travel Maidstone.
Excellent service good advice very…
Excellent service good advice very professional very patient even though we kept changing our minds couldn’t fault them I would recommend them
May 26, 2026
Reply from Hays Travel - Maidstone Chequers
Thankyou for your kind review :)
Hays Travel Maidstone :)
Reply from Hays Travel - Maidstone Chequers
Thankyou for your kind review :)
Our lady Lynn was very helpful
Our lady Lynn was very helpful. She took time to phone up about our holiday we weren't rushed. All round very good service. We always come to you as we know we will get great service 😁
May 31, 2026
Reply from Hays Travel - Maidstone Chequers
Thank you for your lovely review. We will certainly look after you.
Hays Travel Maidstone.
Great customer service
Tilli was very helpful and made sure she understood what I wanted and made sure the holiday was exactly what I was looking for.
May 30, 2026
Reply from Hays Travel - Maidstone Chequers
Thankyou for your lovely review it was a pleasure to help :)
Thankyou - Tilli :)
Fantastic
Fantastic. Lauren ( Maidstone) brilliant, very clear, very patient, nothing too much trouble, knows her stuff, at least 5 stars….will always go through Maidstone Hayes.
May 29, 2026
Reply from Hays Travel - Maidstone Chequers
Thank you for your lovely review, we really appreciate it. We will look after your travel needs.
Hays Travel Maidstone.
Reply from Hays Travel - Maidstone Chequers
Thankyou for your kind review :)
Hays Travel Maidstone.
Lauren was so helpful in researching…
Lauren was so helpful in researching holidays for us, always there to answer questions and once we had chosen made the booking process simple. Friendly and approachable with advice and ideas. Would definitely book with her again in the future.
May 21, 2026
Reply from Hays Travel - Maidstone Chequers
Thank you for a lovely review. We will always look after you, for all your bookings in the future.
Hays Travel Maidstone
Reply from Hays Travel - Maidstone Chequers
Thank you for your review. We strive to provide excellent customer service so really appreciate your feedback. Have a great holiday!
Would like to say thank you to hays…
Would like to say thank you to hays travel Maidstone chequers branch we have booked 3 holidays with them and the service is the best they couldn’t be more helpful won’t go with any one else for my bookings the lady’s in the store are the best
May 17, 2026
Reply from Hays Travel - Maidstone Chequers
Thank you so much for your review, we strive to provide excellent customer service so really appreciate your feedback. Have a lovely holiday - Lauren, Branch Manager
Great service, great price, lovely staff
Lynn was amazing found a great hotel good price flight times that I wanted & sorted out Airport hotel & parking. 2nd holiday booked through Lyn & I’m sure won’t be the last
May 23, 2026
Reply from Hays Travel - Maidstone Chequers
Thankyou so much for your review :) See you soon. Lynn.
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