Hays Travel - Malton Reviews 

523
TrustScore 5 out of 5

4.9

18A Yorkersgate, YO17 7AN Malton, GB


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Rated 5 out of 5 stars

Everything went smoothly and we had a really lovely holiday. We are still grateful to Lauren at Hays Travel in Malton (the whole team in Malton branch are fantastic and super-helpful) for highlighting... See more

Company replied

Rated 5 out of 5 stars

Nichola in the Malton Branch is friendly professional knowledgeable and a good asset to hays travel. Anything she didn’t know she found out we presented her with an impossible challenge and she found... See more

Company replied

Rated 5 out of 5 stars

I felt I was given time to discuse our reqirements for the holiday and the staff were very knowledgeable . We got a lovely hotel and for the dates we wanted . Unfortunately had to pay the whole holida... See more

Company replied

Rated 5 out of 5 stars

We went with what we thought holiday we would like which was above our budget the lady asked if we were set on a destination and found us somewhere within our budget

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 18A Yorkersgate, YO17 7AN, Malton, United Kingdom

  • 01653 695455

4.9

Excellent

TrustScore 5 out of 5

523 reviews

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4.9

All reviews

(523)

125,952 reviews in the last 12 months

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Rated 5 out of 5 stars
Hays Travel - Malton logo

Reply from Hays Travel - Malton

Thank you for taking the time to leave us this lovely review! We really appreciate it. Please let me know if you need anything else. Thanks, Nicola :)

Rated 5 out of 5 stars

Great as always

Lauren was great as always. Very helpful, knowledgeable, polite, she always looks to see if she can find a better deal or even alternative hotels/holidays. Love using Hays and will continue to do so.

August 9, 2025
Hays Travel - Malton logo

Reply from Hays Travel - Malton

Thank you for the lovely review I will make sure Lauren gets to read it :-)

Rated 5 out of 5 stars

Hays Malton

Used Hays many times now. Always helpful, organised and knowledgeable.

August 5, 2025
Hays Travel - Malton logo

Reply from Hays Travel - Malton

Thank you. We appreciate your support..

Rated 5 out of 5 stars

The staff member Nicola although busy…

The staff member Nicola although busy nothing was to much trouble

August 3, 2025
Hays Travel - Malton logo

Reply from Hays Travel - Malton

Thank you for taking the time to leave us this lovely review! I will pass your kind comments on to Nicola. Please let us know if you need anything else. Thanks, Lauren :)

Rated 5 out of 5 stars

Friendly and Professional.

Friendly. Professional. Very knowledgable in all areas of travel.
Came away relaxed and confident, that all would be organised without any stress for me!

August 1, 2025
Hays Travel - Malton logo

Reply from Hays Travel - Malton

Thank you. I'll pass on your kind comments to Nicola. Gordon

Rated 5 out of 5 stars

Really helpful

Really helpful. Went through everything we needed to know. Paperwork was sorted. Will always book my holidays through Hays Travel. Best people to book your holiday with. Ring let you know when tickets to pick. Can't fault them.

July 30, 2025
Hays Travel - Malton logo

Reply from Hays Travel - Malton

Thank you. It was our pleasure.

Rated 5 out of 5 stars

Everyone at Hayes travel in Malton were…

Everyone at Hayes travel in Malton were amazing, helpful and respectful. I had informed them of the experience we had trying to book through another company and they apologised on their behalf even though they did not have to, both ladies who helped to get our holiday booked were very informative and full of knowledge that helped with the positive experience. Looking forward to our holiday.

July 20, 2025
Hays Travel - Malton logo

Reply from Hays Travel - Malton

Thank you for taking the time to leave us this lovely review! I will pass your kind comments on to Nicola. Please let me know if you need anything else. Thanks, Lauren :)

Rated 5 out of 5 stars

Absolutely brilliant will be using…

Absolutely brilliant will be using these again so helpful with everything

July 11, 2025
Hays Travel - Malton logo

Reply from Hays Travel - Malton

Thank you for taking the time to leave us this lovely review! I will pass your kind comments on to Lauren. Please let me know if you need anything else. Thanks, Nicola :)

Rated 5 out of 5 stars

Hays team Malton

Staff at Malton Hays are very friendly & professional & always keen to ensure everything is an easy, no fuss experience. I always leave knowing I have got everything I need for a fabulous holiday. They always print hard copies for me as I'm a technophobe!

July 2, 2025
Hays Travel - Malton logo

Reply from Hays Travel - Malton

Hi Jane, thank you for your lovely comment, I will make sure the comments are passed on Team Malton

Rated 5 out of 5 stars

Gordon was very efficient and extremely…

Gordon was very efficient and extremely helpful when booking our holiday. Many thanks and we have used their services many times before and will continue to do so.

June 8, 2025
Hays Travel - Malton logo

Reply from Hays Travel - Malton

Thank you for your kind review, I will pass this on to Gordon. Nicola

Rated 5 out of 5 stars

We originally went in just to enquire…

We originally went in just to enquire about a trip to Montana flight’s hotel car hire Nicola was absolutely brilliant we must have been in there roughly 2 hours looking at different flight times and various hotels she found us a great deal. It’s a lot easier than trying to do it yourself.

June 8, 2025
Hays Travel - Malton logo

Reply from Hays Travel - Malton

Thank you for such a lovely review, so please we could get you what you wanted :-) Nicola

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