Hays Travel - Maxine Long Reviews 

165
TrustScore 5 out of 5

4.9

Personal Travel Consultant Maxine Long, SO40 Southampton, GB


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Rated 5 out of 5 stars

Having Maxine sort and book my holidays makes me feel at ease, I know I will be in for a great holiday again . Maxine is amazing at her job she explains everything and nothing is ever to much trouble.... See more

Rated 5 out of 5 stars

Maxine is my go to person when I want to travel. If I give her a date location and a rough cost that’s pretty much all I need to do. Fantastic service as per !!

Rated 5 out of 5 stars

Maxine has huge experience and knowledge of cruises and was able to give us alot of advice and tips to enhance our holiday. We feel that she goes above and beyond to help, is always available and wil... See more

Company replied

Rated 5 out of 5 stars

Maxine was very helpful informative and knowledgeable. We were told all about the ship we will be travelling on in great detail and nothing was too much for her. This was the 2nd time we had booked... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Maxine Long, SO40, Southampton, United Kingdom

  • 02380 988302

4.9

Excellent

TrustScore 5 out of 5

165 reviews

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4.9

All reviews

(165)

125,552 reviews in the last 12 months

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Rated 5 out of 5 stars

Maxine made booking this holiday so…

Maxine made booking this holiday so easy and enjoyable. We have a wonderful holiday booked and it may holiday details are all in one place. Stress free!

April 23, 2025
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Reply from Hays Travel - Maxine Long

Thank you for this lovely review Maxine

Rated 5 out of 5 stars

5***** plus

Excellent customer service went above and beyond to sort out an issue that came up.
Would highly recommend and will continue to use in the future

March 2, 2025
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Reply from Hays Travel - Maxine Long

Thank you for this lovely review Maxine

Rated 5 out of 5 stars

The best service you could ever ask for.

Maxine is professional, knowledgeable and always goes the extra mile when making my bookings. She explains, and thinks of everything. She is well travelled herself and gives great advice.

February 25, 2025
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Reply from Hays Travel - Maxine Long

Thank you for this lovely review Maxine

Rated 5 out of 5 stars

Maxine was amazing

Maxine was amazing, she made the whole process really easy.A good price hassle free as a large group, easy instructions for payment

February 25, 2025
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Reply from Hays Travel - Maxine Long

Thank you for this lovely review Maxine

Rated 5 out of 5 stars

Maxine was so helpful with arranging…

Maxine was so helpful with arranging our cruise and booking for several cabins. She looked at different alternatives to ensure we got the best out of our booking and even recommended some onboard restaurants! I would recommend her services.

February 27, 2025
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Reply from Hays Travel - Maxine Long

Thank you Tracey for you lovely review, I'm very pleased with how we have selected the cabins and i'm sure this trip for your wedding anniversary will be fantastic.. Maxine

Rated 5 out of 5 stars

Maxine was first class

My agent, Maxine was superb. Based on my original brief, she designed a good offer, and as we discussed it, she was immediately responsive and made small tweaks to better tailor the holiday for our group. We went away to think about it, and when we were at risk of losing our options, she called me on her day off to let me know. She had to call in some favours to get us the rooms we wanted, and we got the result we wanted! Smiles all round!

February 14, 2025
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Reply from Hays Travel - Maxine Long

Thank you very much for your kind review, I'm so pleased I was able to get every thing sorted for you all and I'm very excited because you will love this trip Maxine

Rated 5 out of 5 stars

Maxine was so helpful and made the…

Maxine was so helpful and made the whole process simple to understand.
Feel we are in very good hands with our holidays.
Extremely friendly and efficient.

February 6, 2025
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Reply from Hays Travel - Maxine Long

Thank you for your very kind review, here if you need me Maxine

Rated 5 out of 5 stars

Perfect as always

Perfect as always , Maxine sorted out everything for our next holiday and we can’t wait ! It really takes the stress away knowing everything is taken care of thank you Maxine !

February 5, 2025
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Reply from Hays Travel - Maxine Long

THANK YOU Teresa I love helping you and your family get booked on your lovely trips , maxine x

Rated 5 out of 5 stars

Maxine has a wealth of knowledge…

Maxine has a wealth of knowledge regarding cruise ship holidays and by careful questioning was able to recommend the perfect trip for us. She was extremely thorough and I feel very confident that she will guide us right up to embarkation time! Thank you for your patience Maxine and the time you took you help us choose our holiday.

December 31, 2024
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Reply from Hays Travel - Maxine Long

Thank you for this lovely review Maxine

Rated 5 out of 5 stars

Maxine is most definitely the person to….

Maxine is most definitely the person to go to. We have been booking holidays through Maxine for years and that will never change. We have been on some of the most incredible holidays and Maxine will always make sure we get the best locations, resorts & prices. Nothing is too much to ask or get her to look into. An incredible straight forward stress free experience every-time when booking through Maxine. Thankyou always.

December 31, 2024
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Reply from Hays Travel - Maxine Long

Thank you for this lovely review Maxine

Rated 5 out of 5 stars

Maxine is so helpful and efficient

Maxine is so helpful and efficient. She ensures all the details of your holiday are checked (e.g. the position of your cabin). I would really recommend relying on Maxine to help you choose your holiday.

November 30, 2024
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Reply from Hays Travel - Maxine Long

Thank you for this lovely review Maxine

Rated 5 out of 5 stars

Great Service

Great Service
Maxine listened to what I wanted and built an itinerary to match within my budget.

December 7, 2024
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Reply from Hays Travel - Maxine Long

Thank you for this lovely review Maxine

Rated 5 out of 5 stars

Super Efficient and Helpful

Maxine has been fantastic with our Booking.
Very Efficient and made every effort to keep the group together.Helped us with Passport checks and gave us great advise.Thank you so Much.

November 28, 2024
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Reply from Hays Travel - Maxine Long

thank you for your kind review, I'm always happy to help if I can Maxine

Rated 5 out of 5 stars

Maxine has huge experience and…

Maxine has huge experience and knowledge of cruises and was able to give us alot of advice and tips to enhance our holiday. We feel that she goes above and beyond to help, is always available and willing to spend time to sort our requirements out. We can't find any fault and have now booked twice through Maxine and will definitely use again.

October 31, 2024
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Reply from Hays Travel - Maxine Long

Thank you for your very kind review, and I'm always happy to help you Maxine

Rated 5 out of 5 stars

Maxine is incredibly organised and…

Maxine is incredibly organised and experienced in booking cruises. She is super helpful and responds very quickly to any questions you may have.
I would highly recommend booking your holiday with her.

November 1, 2024
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Reply from Hays Travel - Maxine Long

Thank you for your kind review, you know where I am if you need extra info Maxine

Rated 5 out of 5 stars

maxine was absolutely great

maxine was absolutely great, so helpful in every way ,really helped us decide on our holiday highly recommended

November 11, 2024
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Reply from Hays Travel - Maxine Long

Thank you For your very kind review, I'm here if you need further help Maxine

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