Cath was very helpful spent ages looking for a holiday for us finding one that suited Looking forward to our holiday
Company replied
Location
Switch location6 Graham Way, St Tydfill Shopping Centre, CF47 8EG Merthyr Tydfil, GB
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See what reviewers are saying
The whole experience from beginning to end of booking was exceptional. Every question I had was answered and the travel agent Leanne went above and beyond to find out the information on the hotel.... See more
Company replied
For the last few years we have been booking with Hays Travel for all our holidays we always get a warm welcome and the staff are very good at what they do,we ask and they provide the answers this tim... See more
Company replied
Cathryn from hays merthyr, was so lovely and was very good booking our new York holiday for 2029. She explained what we needed and even rang back to provide more information. Lovely advisor
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
6 Graham Way, St Tydfill Shopping Centre, CF47 8EG, Merthyr Tydfil, United Kingdom
- 01685634022
4.9
Excellent
596 reviews
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Helpful staff and ease of booking
July 16, 2025
Reply from Hays Travel - Merthyr Tydfil
Good afternoon thankyou for you lovely review
Went here to book my first holiday with…
Went here to book my first holiday with my family and the staff could not stop helping me finding the perfect deal and got me the best possible price they could
July 20, 2025
Reply from Hays Travel - Merthyr Tydfil
Thankyou for your lovely review
Reply from Hays Travel - Merthyr Tydfil
Thank-you for booking with me:) and also for your lovely comments x
Karley…
As always staff member who dealt with me was excellent. Difficult inquiry which changed several times but dealt with superbly.
June 19, 2025
Reply from Hays Travel - Merthyr Tydfil
Thank you for you lovely review
Reply from Hays Travel - Merthyr Tydfil
Thankyou kate for your lovely review
Great service friendly knowledgeable…
Great service friendly knowledgeable staff who were very helpful 👍
June 8, 2025
Reply from Hays Travel - Merthyr Tydfil
thank you for your lovely review
Hays Travel, Merthyr Tydfil
The staff were friendly, super helpful and I would recommend them to anyone looking for a holiday 😊😊
June 16, 2025
Reply from Hays Travel - Merthyr Tydfil
Thankyou Christine always a pleasure
The staff know specialist companies…
The staff know specialist companies that can accommodate your needs/requests.
They were very patient with my partner & I, having to duplicate the paperwork for a 2 centre holiday.
All we did was give them the 2 locations & rough dates & they arranged the holiday, finding the best deals for both areas.
June 8, 2025
Reply from Hays Travel - Merthyr Tydfil
Thank-you for booking your special Holiday with me :) and for your lovely comments x
Helpful staff
We had a very relaxing experience in Merthyr, came away with a holiday booked really helpful.
June 9, 2025
Reply from Hays Travel - Merthyr Tydfil
Thank you for booking with me, I hope you have a fab time.
Karli went above and beyond to find the…
Karli went above and beyond to find the right holiday at the right price.
June 15, 2025
Reply from Hays Travel - Merthyr Tydfil
Thank you tammy x
Great service from moment I sat down at…
Great service from moment I sat down at the desk. Went through my options and came up with nice payment plan easier for us so 2026 all planned now can't wait
June 8, 2025
Reply from Hays Travel - Merthyr Tydfil
Thank-you so much for your lovely comments :)
Your hotel looks amazing in Malta :)
Excellent service from Rhysian
Rhysian was fantastic during our visit to Hayes Merthyr, her knowledge and attention to detail was spot on. She spent time searching for everything to meet our needs for a large party and I felt reassured by her knowledge on hotels and transfers , I would definitely book again with her.
June 7, 2025
Reply from Hays Travel - Merthyr Tydfil
Thank you for your lovely review
My visit to your branch in Merthyr…Good experience.
My visit to your branch in Merthyr Tydfil was a rewarding experience.I was dealt with one of the team in a pleasant and efficient manner which resulted in my total satisfaction.
June 6, 2025
Reply from Hays Travel - Merthyr Tydfil
Thank you for your lovely review
Excellent service will definitely book…
Excellent service will definitely book with hays travel again. Rhiannon booked our holiday & she was very helpful
May 29, 2025
Reply from Hays Travel - Merthyr Tydfil
thank you for your lovely feedback,
hope you have a lovely holiday,
see you soon x
All staff where great
All staff where great, I be back again for the next holiday great 😊
June 4, 2025
Reply from Hays Travel - Merthyr Tydfil
thank you for your lovely feed back x
Karl’s was very helpful and patient…
Karl’s was very helpful and patient throughout the booking process.
May 31, 2025
Reply from Hays Travel - Merthyr Tydfil
Thank you for you lovely review
Hays Professionalism
Having struggled to book our holiday on line , Rhiannon at Hays Travel in Merthyr , made everything very straight forward.
She was extremely helpful , very friendly and we were very grateful .
Come our next overseas holiday we will definatrely return to Hays .
May 14, 2025
Reply from Hays Travel - Merthyr Tydfil
Thank you for your lovely review
Hannah who booked my holiday was…
Hannah who booked my holiday was polite, very knowledgeable and helped me with all questions I asked
May 19, 2025
Reply from Hays Travel - Merthyr Tydfil
Thank you so much for your lovely feedback and for booking, see you soon :)
Reply from Hays Travel - Merthyr Tydfil
Thank you so much for your lovely feedback and for booking, see you soon :)
Reply from Hays Travel - Merthyr Tydfil
Thank you for your lovely review
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