I feel sometimes I have personal assistants. The booking process ive seen a massive improvement. The girls always keep me informed straight away if there are any changes to my flights. All the l... See more
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Amazing service! We’ve been booking holidays with Alison for over 20 years. She always understands our relevant holiday needs. The process has been personal, friendly and professional. There’s alway... See more
Company replied
All the staff are friendly jess is amazing she is so kind helpful and patient I must do her head in I ask so many questions but nothing is too much trouble and everything is always answered and sorte... See more
Company replied
They understand what we are looking for from a holiday and always provide sound advice. They don't try to sell me just any old holiday location, they always deliver top quality.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Suffield House, 26 Suffield Street, M24 1HB, Middleton, United Kingdom
- 0161 4645531
5.0
Excellent
2K reviews
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Wonderful
As always the team at Hays were wonderful. Isobel helped us sort things again. They give time and expertise. All the team ask about previous holidays. A truly happy, lovely team. It’s a pleasure to go in that shop.
June 26, 2026
Reply from Hays Travel - Middleton
Good Morning Jacqueline,
Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton! We appreciate your feedback and thank you for booking with us!
We hope you have a fab time in Olbia and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️
Very informative and found the staff…
Very informative and found the staff helpful and friendly, took their time and found the holiday and flights what I wanted.. excellent 👍 staff.. always use Hayes travel @ Middleton Manchester travel shop...
June 25, 2026
Reply from Hays Travel - Middleton
Good Afternoon George,
Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton! We appreciate your feedback and thank you so much for booking with us!
We hope you have a fab time in Fuerteventura and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️
Friendly travel agents
Friendly travel agents, been useing Hays travel for years.Will normally fine best prices or match the price already found. Nothing too much trouble always very welcome and helpful.
June 16, 2026
Reply from Hays Travel - Middleton
Good Afternoon Janice,
Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton! We appreciate your feedback and thank you so much for booking with us!
We hope you have a wonderful time in Majorca and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️
Another great experience booking our…
Another great experience booking our holiday with Adele at Middleton
June 24, 2026
Reply from Hays Travel - Middleton
Good Afternoon Margaret,
Thank you so much for your lovely review! We are so glad you were pleased with Adele's service at Hays Travel Middleton! I will be sure to pass on your kind words onto Adele and I am sure she will be frilled to hear this! We appreciate you taking the time to leave us a review and thank you for booking with us!
We hope you have a fab time in Tunisia and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️
Holiday booking to Tenerife
We booked our holiday to Tenerife never been there before and Adele at the Middleton branch went above and beyond to found us the perfect hotel. All the staff at the Middleton branch are fantastic always greeted with a smile and a warm welcome.
June 23, 2026
Reply from Hays Travel - Middleton
Good Morning Angela,
Thank you so much for your lovely review! We are so glad you were pleased with Adele's service at Hays Travel Middleton! I will be sure to pass on your kind words onto her and and I am sure she will be frilled to hear this!
We hope you have a fab time in Teneriefe and make some amazing memories when you go! Thank you for booking with us!
If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️
Reply from Hays Travel - Middleton
Good Afternoon Evelyn,
Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton! We appreciate your feedback and thank you for booking with us!
We hope you have a fab time in Majorca and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️
Every time I go into your Middleton…
Every time I go into your Middleton branch every one is do helpful
June 20, 2026
Reply from Hays Travel - Middleton
Good Afternoon Sonia,
Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton! We appreciate your lovely feedback and thank you for booking with us!
We hope you have a fab time in Malaga and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️
Great staff
Great staff — very patient and helpful. I’m very satisfied with the service; the staff helped me find the right holiday at a good price and location.
June 17, 2026
Reply from Hays Travel - Middleton
Good Morning Larisa,
Thank you so much for your review! We are so glad you were pleased with your experience at Hays Travel Middleton!
We hope you have a fab time in Turkey and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️
Wonderful Service
Thank you Jessica for making our booking so easy and getting us a great holiday. Middleton Hays is such a wonderful friendly shop nothing is any trouble foe any of the lovely ladies
June 13, 2026
Reply from Hays Travel - Middleton
Good Morning Margaret,
Thank you so much for your lovely review! We are so glad you were pleased with Jess's service at Hays Travel Middleton I will be sure to pass on your kind words onto Jess and I am sure she will be frilled to hear this! We appreciate your feedback and thank you for booking with us!
We hope you have a fab time on your cruise and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️
More information required .
More information required with more options, and we are wondering have we made the right choice of hotels as we were not offered others.
June 6, 2026
Reply from Hays Travel - Middleton
Good Afternoon Roger,
We are sorry to here that you were unhappy with the choice of your holiday. However, we are now much happier that you have changed hotel!
We hope you have a lovely time and we are glad we managed to solve your slight issue!
Kind Regards,
Hays Travel Middleton!
Holiday shopping
Lyndsey was very helpful and shown us other hotels comparing prices and facilities when we made are choice everything was explained really well
June 11, 2026
Reply from Hays Travel - Middleton
Good Morning Simon & Karen,
Thank you so much for your lovely review! We are so glad you were pleased with Lyndsey's service at Hays Travel Middleton! I will be sure to pass on your kind words onto Lyndsey and I am sure she will be frilled to hear this!
We hope you have a fab time in Fuengirola and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️
Good customer interaction
Good customer interaction. Friendly and did everything they said they would
June 10, 2026
Reply from Hays Travel - Middleton
Good Morning Ralph,
Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton!
We hope you have a fab time in Benidorm and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️
The member of staff that dealt with our…
The member of staff that dealt with our enquiry was very helpful and found us the best deal available.
June 11, 2026
Reply from Hays Travel - Middleton
Good Morning Lynn,
Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton!
Thank you for your feedback and thanks for booking with us!
We hope you have a fab time in Morecambe and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️
Happy Hays Customer
Always go the extra mile for you and nothing is too much trouble. All staff are excellent, very pleasant, helpful and supportive. They have a good booking process and service and I have never had any problems. A big thank you to Alison who tirelessly searches the systems until she finds what you are looking for. When Alison is on holiday she always gives clear and precise handover information to her colleagues who pick up in her absence - Thank you Nicola.
5 out of 5 and would definitely recommend.xxx
June 11, 2026
Reply from Hays Travel - Middleton
Good Morning Joan,
Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton! I will be sure to pass on your kind words onto Alison and I am sure she will be frilled to hear this!
We appreciate your feedback and thank you for booking for us!
We hope you have a fab time in Tenerife and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️
Adele was excellent
Adele was excellent, she listened to what we wanted and spent time finding just what we were looking for. Highly recommended, definitely use Hays Travel again ! Pete & Shirley.
June 8, 2026
Reply from Hays Travel - Middleton
Good Morning Peter,
Thank you so much for your lovely review! We are so glad you were pleased with Adele's service at Hays Travel Middleton! I will be sure to pass on your kind words onto Adele and I am sure she will be frilled to hear this!
We appreciate your feedback and thank you for booking with us!
We hope you have a fab time in Ibiza and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️
Fantastic support and advice from Adele…
Fantastic support and advice from Adele definitely efficient and professional will recommend to friends and family
June 10, 2026
Reply from Hays Travel - Middleton
Good Morning Melanie,
Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton! I will be sure to pass on your kind words onto Adele and I am sure she will be frilled to hear this!
We appreciate your feedback and thank you for booking with us!
We hope you have a fab time on your cruise and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️
Reply from Hays Travel - Middleton
Good Morning Peter,
Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton!
We appreciate your feedback and thank you for booking with us!
We hope you have a fab time in Greece and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️
I always book with Hayes travel the…
I always book with Hayes travel the service is excellent Adele was really patient with us and found us a brilliant holiday to Benidorm. Thank you Adele x
June 2, 2026
Reply from Hays Travel - Middleton
Good Morning Lorraine,
Thank you so much for your lovely review! We are so glad you were pleased with Adele's service at Hays Travel Middleton! I will be sure to pass on your kind words onto Adele and I am sure she will be frilled to hear this!
We appreciate your feedback and thank you for booking with us!
We hope you have a fab time in Benidorm and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️
Difficult Customers ha ha
Jessica from welcoming us and all way through could not of do more and her experience showed 100%
And the other two ladies who have spoke to us on the phone have also been very good x
May 29, 2026
Reply from Hays Travel - Middleton
Good Morning Rae,
Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton! I will pass on your kind words onto Jess and I am sure she will be frilled to hear this!
We hope you have a fab time on your cruise and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️
Reply from Hays Travel - Middleton
Good Morning David,
Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton!
We hope you have a fab time in Lanzarote and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️
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