I feel sometimes I have personal assistants. The booking process ive seen a massive improvement. The girls always keep me informed straight away if there are any changes to my flights. All the l... See more
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Amazing service! We’ve been booking holidays with Alison for over 20 years. She always understands our relevant holiday needs. The process has been personal, friendly and professional. There’s alway... See more
Company replied
All the staff are friendly jess is amazing she is so kind helpful and patient I must do her head in I ask so many questions but nothing is too much trouble and everything is always answered and sorte... See more
Company replied
They understand what we are looking for from a holiday and always provide sound advice. They don't try to sell me just any old holiday location, they always deliver top quality.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Suffield House, 26 Suffield Street, M24 1HB, Middleton, United Kingdom
- 0161 4645531
5.0
Excellent
2K reviews
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We was seen and helped by Adele
We was seen and helped by Adele, she asks us what we wanted and did everything she could to help us find the perfect holiday. She spent so much time
Looking at all different country’s always tried to stay in budget. We found our holiday to Turkey and looking forwards to going. Thanks Adele
April 16, 2026
Reply from Hays Travel - Middleton
Good Morning Gemma,
Thank you so much for your lovely review! We are so glad you were pleased with Adele's service. I will pass on your kind feedback onto Adele and I am sure she will be frilled to hear this!
We hope you have a fab time in Türkiye and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️💙
Reply from Hays Travel - Middleton
Good Morning Denise,
Thank you so much for your lovely review! We are so glad you were pleased with our experience at Hays Travel Middleton. We appreciate your feedback it means a lot to us!
We hope you have a fab time in Tenerife and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️💙
Went the extra mile
Your adviser Jess went the extra mile to arrange the holiday that my stepson and i had requested.
She was pleasant throughout as were her colleagues.
April 11, 2026
Reply from Hays Travel - Middleton
Good Morning Alan,
Thank you so much for your lovely review! We are so glad you were pleased with Jess's service. I will pass on your kind words onto Jess and I am sure she will be frilled to hear this!
We hope you have a fabulous time in Milan and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️💙
Reply from Hays Travel - Middleton
Good Afternoon Carmel,
Thank you so much for your lovely review! We are so glad you were pleased with Lyndsey's service. I will pass on your kind feedback onto her and I am sure she will be frilled to hear this.
We hope you have a fab time in Tenerife and make some amazing memories when you go!If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️💙
Traveling happy
The agent Lyndsey was very helpful and it had the personal touch. She made us feel like a valued customer.
April 11, 2026
Reply from Hays Travel - Middleton
Good Afternoon James,
Thank you so much for your lovely review! We are so glad you were pleased with Lyndsey's service. I will pass on your kind feedback onto her and I am sure she will be frilled to hear this!
We hope you have a fab time in Lisbon City and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️💙
The young girl that did the booking was…
The young girl that did the booking was very nice she went through all the details with us she was called Isabelle very pleasant young girl will happily recommend you
April 11, 2026
Reply from Hays Travel - Middleton
Good Afternoon June,
Thank you so much for your lovely review! We are so glad you were pleased with Isabelle's service. I will pass on your kind feedback onto Isabelle and I am sure she will be frilled to hear this!
We hope you have a fab time on your coach tour and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️💙
Alison is brilliant
Alison is brilliant. She is patient, professional and so knowledgeable.
She has booked several holidays for us. She cares that we get the best holiday.
All the staff in the Middleton shop are very helpful and enthusiastic. I really cannot fault them.
April 10, 2026
Reply from Hays Travel - Middleton
Good Afternoon Pauline,
Thank you so much for your lovely and detailed review! We are so glad you were please with Alison's service. I will pass on your kind feedback to her and I am sure she will be frilled to hear this.
We hope you have a fab time on your cruise and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️💙
A very helpful Young lady gave us…
A very helpful Young lady gave us professional advice .She was lovely ,Polite and patient
April 10, 2026
Reply from Hays Travel - Middleton
Good Afternoon Kathryn,
Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton! I will pass on your kind words onto Paige and I am sure she will be frilled to hear this feedback!
We hope you have a fab time in Tenerife and make some amazing memories when you go. If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️💙
Fantastic booking my late booking
Fantastic help booking my late booking of a holiday, (following a stressful week having booked and cancelled a holiday previously, not with Hays). She (sorry i didnt get her name) managed to find exactly what i wanted. Everything was explained and printed off (I don't like using Internet!).
April 10, 2026
Reply from Hays Travel - Middleton
Good Afternoon Kathleen,
Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton. I will pass on your kind words onto Paige who helped you and I am sure she will be frilled to hear this!
We hope you have an amazing time in Gran Canaria and make some amazing memories when you go!If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️💙
Friendly helpful professional
Friendly helpful staff who gave great advice and found the perfect holiday at the right price
April 8, 2026
Reply from Hays Travel - Middleton
Good Morning Christine,
Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton!
We hope you have a lovely time in Greece and make some amazing memories when you go!If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️💙
Staff were extremely helpful and found…
Staff were extremely helpful and found us the holiday we needed and for a family of 14. Couldn't of asked for anything else from them.
March 18, 2026
Reply from Hays Travel - Middleton
Good Morning Juliet,
Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton!
We hope you have a fabulous time in Menorca and make some amazing memories when you go!!
Kind Regards,
Hays Travel Middleton
Have used Hays travel middleton for a…
Have used Hays travel middleton for a number of years, and have always had good service and good advice staff always very helpful and efficient.
April 7, 2026
Reply from Hays Travel - Middleton
Good Morning William,
Thank you so much for your kind words and for being a loyal customer over the years.
We’re delighted to hear that you’ve consistently received good service and helpful advice from our team. Providing friendly, efficient support is something we pride ourselves on, so it’s wonderful to know this has made a difference to your experience.
We truly appreciate your continued support and look forward to helping you plan many more fantastic holidays in the future.
Warm regards,
Hays Travel Middleton ✈️💙
Malta Holiday
The lady who dealt with my booking was very good, asked me various questions of places I would like to travel too, I did end up booking a complete different destination and really looking forward to my holiday in Malta
March 27, 2026
Reply from Hays Travel - Middleton
Good Morning Deborah,
Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton! I will be sure to pass on your lovely words onto Jess who served you and I am sure she will be frilled to hear this!
We hope you have a fabulous time in Malta and make some amazing memories when you go!
Kind Regards,
Hays Travel Middleton
Paige was very helpful and answered all…
Paige was very helpful and answered all my questions with a very professional manner
April 5, 2026
Reply from Hays Travel - Middleton
Good Morning Lauren,
Thank you so much for your lovely review! We are so glad you were pleased with Paige's service at Hays Travel Middleton!
We hope you have a fab time in Berlin and make some amazing memories when you go!
Kind Regards,
Hays Travel Middleton
We've just booked another holiday with…
We've just booked another holiday with Hays in Middleton. Great value and wonderful staff.Always our favourite travel agent.Thanks again and see you when we book our next adventure.
April 2, 2026
Reply from Hays Travel - Middleton
Good Morning Phillip,
Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton!
We hope you have an amazing time in Fuengirola and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️💙
Good friendly advice and explained…
Good friendly advice and explained everything clearly
March 31, 2026
Reply from Hays Travel - Middleton
Good Morning Graham,
Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton!
We hope you have a lovely time in Fuerteventura and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️💙
Always made to feel welcome and at…
Always made to feel welcome and at ease and know exactly what we’re looking for.
March 31, 2026
Reply from Hays Travel - Middleton
Good Morning Colleen,
Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton!
We hope you have a lovely time in Jersey when you go and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️💙
Excellent customer service friendly…
Excellent customer service friendly polite helpful staff. Thank you Gaynor for your help.
March 21, 2026
Reply from Hays Travel - Middleton
Good Morning Teresa,
Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton! I will pass on your kind words onto Gaynor and I am sure she will be frilled to hear this!
We hope you have a fab time in Salou when you go and make some amazing memories! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️💙
Always the best experience booking with…
Always the best experience booking with Paige at Hays. She tailors everything to what we like, and takes care of everything.
March 30, 2026
Reply from Hays Travel - Middleton
Good Morning Holly,
Thank you so much for your lovely review! I will pass on your kind words onto Paige and I am sure she will be frilled to hear this!
We hope you have a lovely time in Gran Canaria and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️💙
Very pleasant staff and very helpful
March 28, 2026
Reply from Hays Travel - Middleton
Good Morning Michelle,
Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton!
We hope you have an amazing time in Tenby & Pembrokeshire and make some amazing memories when you go!If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️💙
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