Staff were friendly, helpful and were able to answer our queries regarding travel plans .luggage transfers and where to ask for help if needed. Staff have been reassuring as I have not flown for abou... See more
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Hays Mirfield, is the perfect travel agency. It scores 5 star in every category. Every member of staff could honestly be rated employee of the month. Off course they helped us to find the perfect... See more
Company replied
We wanted to book a repeat of a previous holiday and it was quickly set up, sorted and paid for in about 20 minutes - great service from the Mirfield team!
Company replied
Used Hays before. Very knowledgeable and helpful. Rachel was excellent and knew how to create a holiday. Great service and no endless organising if you did it yourself. No fuss just say where you wan... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Huddersfield Road, WF14 8AN, Mirfield, United Kingdom
- 01924919365
4.9
Excellent
452 reviews
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it was a complicated process which…
it was a complicated process which bronte dealt with ease. we had to cancel one trip and bronte found us another holiday which had to be cancelled again as tui had not loaded the trip correctly, she actually re checked the trip after we had left the mirfield branch and discovered tui had made an error. we noticed she actually stayed back late to make sure it was correctly imputted
July 20, 2025
Reply from Hays Travel - Mirfield
Thank you so much for taking the time to respond to this we really appreciate your feedback :) It was a pleasure booking your holiday.
Chris was very good he ensured that we…
Chris was very good he ensured that we had all the information that we needed and looked for travel insurance for us,and gave us good advice
July 11, 2025
Reply from Hays Travel - Mirfield
Thank you so much for this lovely feedback it always nice to hear from a satisfied customer
Chris was exceptionally helpful …
Chris was exceptionally helpful and knowledgeable and was able to give great advice
July 18, 2025
Reply from Hays Travel - Mirfield
Thanks for this feedback.It's really appreciated.Chris is only knowledgeable because he's been round the block a bit!!
Great service been emailing through…
Great service been emailing through week regarding a cruise went in yesterday booked quickly and efficiently for 2027
July 12, 2025
Reply from Hays Travel - Mirfield
Thank you Kay for taking the time to complete this we really appreciate your feedback. Hays Mirfield :)
Great service
Great service , very helpful staff. We have been very happy with way they deal with things for many years, professional team under great management.
July 7, 2025
Reply from Hays Travel - Mirfield
This is terrific feedback and very much appreciated. Thankyou for your many years of custom
Chris was brilliant
Chris was very helpful, informative and used his own experience to give both Elaine and myself a good insight into cruising, what to expect, what is on offer to us whilst on this holiday.
As we are both new to this type of holiday, what Chris told will be of great value and we appreciate his expertise
July 6, 2025
Reply from Hays Travel - Mirfield
Thank you for your lovely review of our Chris! We're so glad you enjoyed your service from Hays Travel Mirfield, and we look forward to welcoming you into branch again soon.
Extremely helpful
Extremely helpful
Went above and beyond to ensure I have the best service I could possibly offer hoped for
Very satisfied
June 25, 2025
Reply from Hays Travel - Mirfield
Thanks ofr this feedback It is really appreciated. We like satisfied customers
Quick & knowledgeable Rachel sorted…
Quick & knowledgeable Rachel sorted everything I wanted plus organising airport parking .
Big thanks !!
June 24, 2025
Reply from Hays Travel - Mirfield
Thankyou for a great review. We'll make sure Rachel sees it. It's very much appreciated
Great Customer Service
Lovely friendly staff, very knowledgeable and got great advice. Called in for information and booked there and then. Everything explained well and nothing too much trouble. Have since recieved all details by email, Chris was a pleasure to deal with.
June 11, 2025
Reply from Hays Travel - Mirfield
Thank you so much we really do appreciate your feedback from us all at Hays Mirfield :)
Super service
Super service. Bronte in the Mirfield shop was so helpful. We already had an idea of what we wanted. Bronte led us through the booking process, advised us on holiday insurance, helped choose seats on the flight and even booked an airport hotel for us. So helpful- thank you so much.
June 8, 2025
Reply from Hays Travel - Mirfield
Thank you so much for your lovely review! It was a pleasure to book your holiday for you. We hope you have an amazing time and look forward to seeing you in branch again soon! Bronte :)
Rebekah was very friendly and took time…
Rebekah was very friendly and took time to cover every aspect of the holiday
June 5, 2025
Reply from Hays Travel - Mirfield
Thank you Neil, it was a pleasure booking your holiday :)
We have booked a couple of holidays now…
We have booked a couple of holidays now through hays travel and the service is excellent they go above and beyond to help us
May 13, 2025
Reply from Hays Travel - Mirfield
Thank you Graham for taking the time to complete this it is really appreciated. From us all at Hays Travel. :)
Welcoming friendly and very helpful.
May 6, 2025
Reply from Hays Travel - Mirfield
Thank you for completing this very much appreciated, kind regards Rachel :)
Great customer service
Great customer service, very helpful and friendly , always takes away any stress on booking flights, seats, hotel, brilliant
May 15, 2025
Reply from Hays Travel - Mirfield
Thanks so much for this lovely feedback. It is very much appreciated and we're glad that you enjoyed the experience
Holiday Booking
Our family holiday booking was completed speedily and efficiently by Rachel and the team.. everything good, Thank you..DJ.
May 8, 2025
Reply from Hays Travel - Mirfield
It was a pleasure booking your holiday David, thank you for taking the time to complete this. Kind Regards from us all at Hays Travel Mirfield.
Reply from Hays Travel - Mirfield
Thank you Amanda we really appreciate you taking the time to do this, from all of us at Hays Travel
Hays travel mirfield 100%
Hays travel mirfield go all out to provide a first class service 🙂 the staff are very experienced and so helpful, we wouldn't go anywhere else
May 8, 2025
Reply from Hays Travel - Mirfield
Thank you so much for your kind review! We hope you have an amazing holiday and look forward to welcoming you back into branch soon :) The Team at Hays Travel Mirfield
Brontë was so helpful and especially…
Brontë was so helpful and especially while dealing with my need passenger assistance with Jet2 airlines
May 6, 2025
Reply from Hays Travel - Mirfield
Thankyou so much for this excellent review, glad we get you what you wanted.
Simple and thorough.
Simple and thorough.
Chris was really helpful, and got what we needed sorted quickly.
May 6, 2025
Reply from Hays Travel - Mirfield
We really appreciate you taking the time and trouble to leave this lovely review
This was the first time we used Hays
This was the first time we used Hays
We had no idea what we wanted other than a holiday
Rachel was great, asked what we were looking for it was so easy
Communication was great and once we found our holiday it was all taken care of they even have an app so u can keep track of everything
All we have to do is show up
Definitely worth a visit
May 4, 2025
Reply from Hays Travel - Mirfield
Thank you for your lovely review! We're so glad you enjoyed the service provided by our Rachel. We look forward to seeing you in branch again soon.
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