Welcoming and attentive who listened to our needs and requirements. Natalie was very helpful and clear explaining the different aspects of the booking and assured us Hays would be with us every step... See more
Company replied
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Welcoming and attentive who listened to our needs and requirements. Natalie was very helpful and clear explaining the different aspects of the booking and assured us Hays would be with us every step... See more
Company replied
As always in the Morpeth branch the service was excellent. Joanne did our booking for us this time and was very polite, professional and helpful. We always have great service at this branch.
Company replied
Greeted with the usual welcoming smile from Joanne who asked what she could do to help us. We were booking for a family of eleven all with different ideas as to why we should have a Villa or a hotel... See more
Company replied
Having gone into Hays at Morpeth with a specific hotel and destination in mind Vicky was more than helpful in, not only locating it, but also searching other sites to get the best price for us. She... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
4 Market Place, NE61 1HG, Morpeth, United Kingdom
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Once again, an absolute 1st class service from Robyn, booking our cruise for 2027.
Customer service is exceptional. This is the 4th holiday booked with Robyn this year. You are a star, thank you so much. Highly recommend Hays Travel Morpeth.

Reply from Hays Travel - Morpeth
I told the agent what we wanted. 2 options sent by e mail. one was great so we did everything by phone. Actually upgraded our room and got an excellent price.

Reply from Hays Travel - Morpeth
Excellent service as per normal .I was served by a young woman called Heidi .I think she is currently getting trained up but you wouldn’t have thought it .She was so lovely and really professional at the way she handled my booking .so helpful even sending a email to my hotel to ask for a special request for my family .She also took time to ring me to tell me that only 1 room was left available so I didn’t miss out on the hotel and the holiday that me and my family wanted .She will be such a assist to the Morpeth branch and she is credit to the staff who are currently helping her with her training .I Look forward to booking many more family holidays and especially my upcoming honeymoon which will be hopefully in September 🤞🙏Well done Girls and thank you Heidi 👍

Reply from Hays Travel - Morpeth
As always Robyn looked after us very smooth experience. We always go to Hays Morpeth to book all of our holidays from Cruise’s, family Holidays to weekend breaks.
Thanks again
Ian&karen

Reply from Hays Travel - Morpeth
Well done Rachel, you were very helpful in booking our next holiday, we got exactly what we were looking for,all the staff at the Morpeth branch are so lovely and helpful, keep up the good work👍

Reply from Hays Travel - Morpeth
Robyn was fab. Phoned me up and explained the prices for the cruise. She was very helpful and answered all my questions. My partner went into the store to pay the deposit and her experience in the shop was great. Everyone was very helpful and explained everything that we needed to know. Highly recommend.

Reply from Hays Travel - Morpeth
Natalie at hays travel morpeth was excellent. Took that extra time to help me find the ideal holiday with met requirements. Great service!

Reply from Hays Travel - Morpeth
Robyn Weddell was phenomenally good at looking for and finding suitable holiday recommendations based on the specific requirements I had. She researched, compared and checked every aspect of each suggestion - which made making the final decision and booking easier.
She is extremely knowledgeable and it is clearly evident how much she thrives in her role and enjoys helping - first class customer service.
I would highly recommend Robyn and Morpeth Hays Travel to anyone

Reply from Hays Travel - Morpeth
Amazing team booked with them excellent customer service I'd recommend book through Hays travel morpeth

Reply from Hays Travel - Morpeth
It was excellent it was like talking to a good friend!
A lovely young lady great with my mum who is 90 yrs young .Roybin was kind and spoke appropriately to my Mum with respect to hear hearing difficulties.
I will always come back to Hayes great staff personal service booking process no bother at all thank you all booked up for Mexico sue sanderson

Reply from Hays Travel - Morpeth
Very helpful used hays travel for all holidays. Very patient n polite

Reply from Hays Travel - Morpeth
The assistant was very helpfull considering I only wanted to book a quick weekend away.

Reply from Hays Travel - Morpeth

Reply from Hays Travel - Morpeth
I saw a holiday advertised in their window and went in to enquire. The gave full details of what to expect before and during the holiday. They booked our holiday tickets, insurance, carparking and will sort out boarding passes and seating arrangements for the flights. The staff were so helpful and knowledgeable. A first class service.

Reply from Hays Travel - Morpeth
Always made to feel very welcome and the staff are all lovely at Morpeth. I can rely on them to help me when I go in to try and sort out my holidays

Reply from Hays Travel - Morpeth
great friendly service, looked at different options to find the best deal

Reply from Hays Travel - Morpeth
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