Welcoming and attentive who listened to our needs and requirements. Natalie was very helpful and clear explaining the different aspects of the booking and assured us Hays would be with us every step... See more
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Greeted with the usual welcoming smile from Joanne who asked what she could do to help us. We were booking for a family of eleven all with different ideas as to why we should have a Villa or a hotel... See more
Company replied
As always in the Morpeth branch the service was excellent. Joanne did our booking for us this time and was very polite, professional and helpful. We always have great service at this branch.
Company replied
Having gone into Hays at Morpeth with a specific hotel and destination in mind Vicky was more than helpful in, not only locating it, but also searching other sites to get the best price for us. She... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4 Market Place, NE61 1HG, Morpeth, United Kingdom
- 01670 897461
4.9
Excellent
1K reviews
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Staff helpful and friendly.
March 1, 2026
Reply from Hays Travel - Morpeth
Catherine,
We appreciate you taking the time to share your positive experience with our team; we are so happy to hear this feedback.
Have the best Time in Tenerife.
Thanks Heidi
Robin H was extremely helpful and made…
Robin H was extremely helpful and made the process of booking our holiday really easy! I would highly recommend Robin and the Morpeth Branch
February 21, 2026
Reply from Hays Travel - Morpeth
Kelly Allsopp,
We appreciate you taking the time to leave us a review. We're so happy to hear that you found your booking experience easy. We look forward to helping you again.
morpeth, Hays Travel
Reply from Hays Travel - Morpeth
Thank you Heather for this review, hope you have a lovely time in Majorca :) Thanks Vicky
The friendly staff who where very…
The friendly staff who where very helpful when we booked our holiday
March 5, 2026
Reply from Hays Travel - Morpeth
Thank you so much for your lovely review! It means a lot to us. We hope you have an amazing trip, and we’re always here if you need anything else! 🌟 Joanne
Staff who know their customers
Visited Hays 24/2/26 & it was Robyn who dealt with our latest booking to Italy. As the hotel we wanted wasn’t available as a package in any brochure she put everything flight, hotel& extras together. As usual …perfect ! Thanks again
February 25, 2026
Reply from Hays Travel - Morpeth
Thank you for the lovely review. It was a pleasure as always, so pleased we managed to get you the perfect hotel and hope you both have an amazing Christmas in Rome. Robyn W xx
Everything was so simple
Everything was so simple. We had in mind what we wanted and got it.
Vicki was so helpful. Now looking forward to our cruise
February 23, 2026
Reply from Hays Travel - Morpeth
We appreciate you sharing your experience! We are so happy we could make the booking process simple and provide exactly what you wanted. We hope you enjoy your cruise!
Thanks
Vicky
Friendly and knowledgeable
The staff are always so friendly and knowledgeable, the reason we keep coming back
March 1, 2026
Reply from Hays Travel - Morpeth
Thanks for this kind feedback, always a pleasure to book your trips. I'm sure you will have a lovely holiday in Sorrento Kind Regards Heidi :)
Helpful staff they definitely go the…
Helpful staff they definitely go the extra mile to help customers.
February 21, 2026
Reply from Hays Travel - Morpeth
Thank you Joan, It is so easy to go that extra mile when our customers are as fantastic as you :)
Pleasant ,informative and helpful staff.
February 27, 2026
Reply from Hays Travel - Morpeth
Thank you for this lovely review David and Judith have the best time in Rhodes :)
Super efficient in every respect
Super efficient in every respect. Nothing to improve on!
February 27, 2026
Reply from Hays Travel - Morpeth
Hi Peter and Mary thank you for this review. have the best time in Kefalonia :)
Robyn always
I'm always more than satisfied with the friendly, happy, helpful service.
Nothing seems to be any trouble to the staff that I deal with.
February 25, 2026
Reply from Hays Travel - Morpeth
Thank you Helen, we appreciate you sharing your kind words. We're so glad to arrange another trip for you and sure you will have a great time in Prague. Thanks Heidi / Robyn W
very helpful and pleasant good advice…
very helpful and pleasant good advice on the resort and reassuring about the flights
February 24, 2026
Reply from Hays Travel - Morpeth
Thank you Alison, you are going to have a fabulous time and I cant wait to hear all about it :)
Joanne
Very friendly and efficient service.
February 25, 2026
Reply from Hays Travel - Morpeth
Hi David, thank you for your kind words for Natalie. We are so pleased you got your holiday booked and hope you have a great time in Majorca. - Rachael :)
Natalie was very helpful in finding…
Natalie was very helpful in finding flights and accommodation for our 2 centre trip to Canada. She looked at alternative routes for us and came back with information in a timely manner. She is friendly and approachable and very helpful
Thanku Natalie
February 24, 2026
Reply from Hays Travel - Morpeth
Hi Lyn :)
Thank you for your lovely review - I am happy I was able to get you all sorted for Canada.
I hope you have the most amazing time - Natalie x
Booking was really simple
Booking was really simple . Rachael was very friendly but knowledgeable and hepful.
My wife requires Disabled Assistance which was dealt with in an efficient and non intrusive manner.
Well done Rachael
February 25, 2026
Reply from Hays Travel - Morpeth
Thank you Ian for your lovely review. I hope you both have a great time in Ibiza, in the hotel you love. - Rachael :)
Very friendly and efficient
February 23, 2026
Reply from Hays Travel - Morpeth
Hi Valerie :)
Thanks for the lovely review, I am glad i was able to get you booked on Ella's behalf.
I hope you & Mr Brown have the most amazing time in Belfast, I am sure you will x - Robyn H
The young lady was very helpful…
The young lady was very helpful explained everything we asked.shy was very helpful and friendly,just made us feel a easy
February 16, 2026
Reply from Hays Travel - Morpeth
Mr close,
We appreciate you taking the time to leave us a review. We are so happy to hear that our team member was helpful, friendly, and made you feel at ease.
Thanks Rachael
The staff are very helpful and have…
The staff are very helpful and have great knowledge of the resorts.
February 22, 2026
Reply from Hays Travel - Morpeth
Hi David
Thanks so much for the lovley.
Hope you have the best time in Gran Canaria :)
Morpeth Branch
Always the Hayes Morpeth. Heidi was a very nice young lady.
Very helpful.
February 22, 2026
Reply from Hays Travel - Morpeth
Hi Lorraine,
Thanks so much hope you have the best time in turkey. Heidi :)
Nothing was too much trouble
Nothing was too much trouble . All dates and options were covered and everything explained . Very Friendly Travel Agents .
February 19, 2026
Reply from Hays Travel - Morpeth
Thank you for your feedback. It was a pleasure booking your trip to Majorca, I'm sure you will have a great time! Thanks Joanne
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