Natalie was fantastic at giving us options on holidays when we gave her a criteria and kept us updated at all times. This is why we have used her again for our first cruise. Yet again she has answere... See more
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The ease of getting your holiday booked with Natalie is second to none. She has now booked 3 holidays for us, the last one being our first cruise which we can't wait for. Natalie goes through every... See more
Great dealing with Natalie, we keep coming back to her as she explains everything well, always super helpful. Gives great advice and is so friendly. Great at her job too. We always feel well looked af... See more
A really personal service in dealing with my booking yet again. Nothing is ever too much trouble. Trusted and reliable .
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Natalie Taylor, SN25, Swindon, United Kingdom
- 01793 238343
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Natalie was quick to help me find the…
Natalie was quick to help me find the holiday I wanted and at an even better price than I had budgeted . Natalie is always quick to answer any concerns and is eager to help ease them.

Reply from Hays Travel - Natalie Taylor
So quick and easy to book
So quick and easy to book.
Have travelled a couple of times and always been a wonderful experience.

Reply from Hays Travel - Natalie Taylor

Reply from Hays Travel - Natalie Taylor
Excellent as always
As always Natalie went above and beyond to book our next holiday, with using her knowledge and expertise to suggest a better hotel and finding us a competitive price. Nothing was too much trouble and she suggested great options for us to pick from. We are already planning our next holiday for her to book for us in the summer.

Reply from Hays Travel - Natalie Taylor
Natalie has helped me through…
Natalie has helped me through everything rang me a few times to recommend stuff and explain the differences. I have had a great experience and now can not wait to go on my holiday next year

Reply from Hays Travel - Natalie Taylor
20th Anniversary holiday…
We have booked our anniversary holiday for next year with Natalie Taylor at Hays Travel - Homeworker
Natalie found the perfect holiday and at a fantastic price.
We told her where we wanted to go and within an hour she had come back to us (which I wasn't expecting as it was after 5 o'clock) with a price for the holiday and room selection. Natalie even gave us options of what type of seating we wanted on the plane, explaining what you get with each class, aswell as sending pictures of where the seats were. She made our decision making so easy.
The whole process was so quick and smooth and all from the sofa!
Thank you so much Natalie. I will definately be recommending your services to everyone.

Reply from Hays Travel - Natalie Taylor
Mel went above and beyond to help us…
Mel went above and beyond to help us find the perfect holiday. Amazing service would highly recommend.

Reply from Hays Travel - Natalie Taylor
Very quick response and brilliant…
Very quick response and brilliant customer service

Reply from Hays Travel - Natalie Taylor
This is the second time we have used…
This is the second time we have used Natalie for booking our holiday . She is very thorough and takes the hard work out of looking and booking for yourselves , which can be very time consuming. Her knowledge also helped us to make the right choices for us. Very friendly and patient as I have changed my mind a few times on where I would like to go. Our holiday to Japan last year was amazing . Thank you Natalie.

Reply from Hays Travel - Natalie Taylor
We have used Natalie on a couple of…
We have used Natalie on a couple of occasion's to help us book our trips and I have to say that I have no ideas when she takes a break! She answers every question in full on the same day even if it’s a Sunday or Bank Holiday!
Very knowledgable and makes everything easy.
I can’t recommend her and Hays enough.

Reply from Hays Travel - Natalie Taylor
Facebook pricedrop offer!
Saw a good offer on Facebook that matched my dates so I messaged Natalie Taylor for more info, added a couple of upgrades and paid our deposit. Very easy from start to finish

Reply from Hays Travel - Natalie Taylor
WIMBLEDON Thank you so much Natalie for helping…
Thank you so much Natalie for helping us book Wimbledon for 2025.
With your friendly manner you answered ALL my questions with your knowledge and made it seamless.
So now we can just be excited for a whole year 🤣
Thank YOU

Reply from Hays Travel - Natalie Taylor
This is our second holiday booking with…
This is our second holiday booking with Natalie and we are so pleased with the service. Found us a really good deal on a holiday to Dubai and I always feel that nothing is too much trouble when dealing with Natalie. Thank you again will be booking with you again!

Reply from Hays Travel - Natalie Taylor
Natalie made my booking so easy and…
Natalie made my booking so easy and simple!
A great person to deal with and answered all questions and queries with great knowledge!
I will happily book my next holiday through Natalie as she made the process simple!

Reply from Hays Travel - Natalie Taylor
Brilliant
The agent was able to communicate very well with me and to find a bespoke holiday that works was amazing

Reply from Hays Travel - Natalie Taylor
Nothing was too much trouble
Nothing was too much trouble. Natalie was so warm, welcoming and provided us quickly with some family holiday options

Reply from Hays Travel - Natalie Taylor
This was my first time booking with…
This was my first time booking with Natalie and it certainly won't be my last. Her Customer service was excellent nothing was too much trouble, she went above and beyond I highly recommend ⭐️⭐️⭐️⭐️⭐️

Reply from Hays Travel - Natalie Taylor
The lady I spoke to on the phone…
The lady I spoke to on the phone (Natalie) was very helpful, polite, friendly and welcoming to talk to. She went through everything with me and made me feel at ease.

Reply from Hays Travel - Natalie Taylor
Professional
Natalie is always very helpful and gives the right advice. She goes out of her way to make sure we get the holiday we want.

Reply from Hays Travel - Natalie Taylor
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