Natalie was fantastic at giving us options on holidays when we gave her a criteria and kept us updated at all times. This is why we have used her again for our first cruise. Yet again she has answere... See more
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The ease of getting your holiday booked with Natalie is second to none. She has now booked 3 holidays for us, the last one being our first cruise which we can't wait for. Natalie goes through every... See more
Great dealing with Natalie, we keep coming back to her as she explains everything well, always super helpful. Gives great advice and is so friendly. Great at her job too. We always feel well looked af... See more
A really personal service in dealing with my booking yet again. Nothing is ever too much trouble. Trusted and reliable .
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Natalie Taylor, SN25, Swindon, United Kingdom
- 01793 238343
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Reply from Hays Travel - Natalie Taylor
5* Treatment
I was really nervous as haven't booked a holiday in over 13 years, Natalie made me feel at ease and made the process easy. Natalie went above and beyond and was reassuring and caring, I had recently gone to a shop and was made to feel like just another customer, I didn't get that feeling with Natalie she was amazing.

Reply from Hays Travel - Natalie Taylor
Natalie is fantastic always gets you the best deal
Natalie always goes above and beyond. Nothing is too much trouble.
Will match any price that you find normally and if you ever have any problems before or during your holiday always there for help and advice

Reply from Hays Travel - Natalie Taylor
Amazing service from Natalie
Amazing service from Natalie , as always. Goes above and beyond , wouldn't book with anyone else .

Reply from Hays Travel - Natalie Taylor
Natalie is a superstar
Natalie is a superstar. I’ve booked with her for repeated trips because I know she’ll keep me organised and if anything were to go wrong she’d be there to help and support us. Always able to match prices and give us some great ideas for travelling to far flung places but also able to book at no extra cost for the most used package providers.

Reply from Hays Travel - Natalie Taylor
Ive booked several holiday with Natalie…
Ive booked several holiday with Natalie and i always feel super confident and very happy that she is offering the best service and has it all covered. Always reply’s and goes above and beyond to help in anyway she can. Thank you and i look forward to booking many more xx

Reply from Hays Travel - Natalie Taylor
Attentive customer service
Natalie and her team are dedicated to finding you your perfect holiday.
I contacted them for a more tailored holiday similar to one I’ve seen on another site.
Within two days, they created a fabulous itinerary for me, it was such a good offer they even advertised it on Facebook!
Once I was ready to go ahead, paying the deposit was easy via the Hays website and I was emailed all the relevant documentation. I know that if I need anything from them before I go on holiday, they will be there for me.

Reply from Hays Travel - Natalie Taylor
Natalie was absolutely amazing
Natalie was absolutely amazing, I’ve booked with her before last year and again this year and now I feel like I wouldn’t go else where. The deals are amazing and she’s so hands on to answer any questions. Perfect rep!

Reply from Hays Travel - Natalie Taylor
Very helpful and responsive!
Very helpful and responsive!
Natalie is my go-to, and I always recommend her to friends!

Reply from Hays Travel - Natalie Taylor

Reply from Hays Travel - Natalie Taylor
Using Natalie for holiday enquiries and…
Using Natalie for holiday enquiries and bookings is a very easy and efficient experience. Natalie and the team are always very helpful. I can honestly say I have not had a bad experience. Natalie is the first person I contact when I want to book a holiday.

Reply from Hays Travel - Natalie Taylor
Quick and easy to book
Quick and easy to book, all relevant information shared. We always use Natalie for our family holidays, a personal touch yet always professional.

Reply from Hays Travel - Natalie Taylor
Natalie goes over and above to help her…
Natalie goes over and above to help her customers, she is so friendly day and helpful I would 💯 recommend any of my friends and family to book through Natalie for the personal touch.

Reply from Hays Travel - Natalie Taylor
Natalie is what makes our experience…
Natalie is what makes our experience good each time we book with her she is informative and brilliant

Reply from Hays Travel - Natalie Taylor
5 🌟 service every time
I have booked several holidays with Nat over the years and, hand on heart, can say that she always goes the extra mile to ensure her customers get a 5🌟 service.

Reply from Hays Travel - Natalie Taylor
Always topnotch service,done in…
Always topnotch service,done in minutes.Natalie our go to person when needing a holiday

Reply from Hays Travel - Natalie Taylor
Natalie is epic!!
Natalie is absolutely great! Nothing is a bother for her - wouldn’t book with anyone else 🥰

Reply from Hays Travel - Natalie Taylor
Fantastic booking experience every time
Natalie has always offered a fantastic service. She goes over and above every time I've enquired and booked holidays with her. Natalie is really patient and is always happy to offer options and alternatives. She's the absolute best

Reply from Hays Travel - Natalie Taylor
Honestly the best service Friendly…
Honestly the best service Friendly efficient and prompt service as always. Nothing is too much trouble makes you start looking forward to the holiday from the moment you book.

Reply from Hays Travel - Natalie Taylor
Natalie was brilliant
Natalie was brilliant, really helpful and sourced an amazing deal for us. Highly recommend and would happily use her services again.

Reply from Hays Travel - Natalie Taylor
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